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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the excellent selection available. Many people also commend the fast and efficient delivery service, with orders often arriving quickly and well-packaged. The service provided is frequently described as outstanding, and the staff are noted for being helpful, knowledgeable, and friendly. However, some customers were dissatisfied with the condition of "open box" items, reporting deeper marks and dirt than advertised. Additionally, a few people mentioned experiencing issues with staff responses when addressing these concerns.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide selection of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

People report positive experiences with service. Customers consistently praise the speedy, efficient, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team as helpful,... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Signal Sounds Are Great! Delivery: Sent the same day and arrived the next. Range: Pretty much all the big brands and good selection of boutique gear. Extras: Excellent range of secondhand gear, a... See more

Rated 5 out of 5 stars

Signal Sounds is hands down the best place ever for music gear. Their selection of instruments and modules is fantastic — they always have something new and interesting in stock. The prices are really... See more

Rated 5 out of 5 stars

Before New Year I decided to build a “Swiss-army knife” modular synth and found all the modules I needed at Signal Sounds. Everything was in stock, I paid online and collected the order лично from... See more

Rated 5 out of 5 stars

I was searching for a specific pair of Genelec studio monitors that appeared to be out of stock most everywhere and found them at Signal Sounds who I had not bought from before. A quick enquiry befo... See more


Company details

  1. Musical Instrument Store
  2. Music Store
  3. Used Musical Instrument Store

Written by the company

At Signal Sounds, we’re all about helping you make noise your way. Whether you're diving into modular for the first time or expanding your setup, we've curated a selection of gear that inspires creativity—from unique Eurorack modules to standout studio essentials. Most things come with a 2-year warranty and 30-day money back guarantee! What makes us different? We focus on quality, character, and the kind of gear you don’t see everywhere. We’re also musicians ourselves, so we get it—you want tools that spark ideas, not just take up rack space. We’re always happy to chat gear, recommend modules based on your setup, or just talk synths.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

First class service

The first time I've used this company and my experience was excellent. Great communication and extremely fast despatch. They use DPD who I consider to be the best courier in the UK, I was given a 1 hour delivery slot and my item arrived next day. It was very well packaged, so faultless service from Signal sounds. I would definitely use this Company for future orders.

January 27, 2026
Rated 5 out of 5 stars

Delivered to KSA

The order went through fairly quickly. Had to make a bank transfer due to issues with paying by card (my problems). Delivery to Saudi Arabia was very quick and painless. Stoked with my order of Verbos modules. Cheers for the sweets!!

January 26, 2026
Rated 5 out of 5 stars

Beeping excellence.

Having made numerous purchases since 2019 Signal Sounds have always provided a speedy and efficient service. The one time there was a faulty product it was promptly replaced.

January 26, 2026
Rated 5 out of 5 stars

Friendly, passionate & helpful

Recently bought a Metal Fretishist when I was up in Glasgow attending a gig. The shop is cool but very welcoming. All the staff were lovely. Luke was super helpful and knowledgeable. My new go-to for synths/cables/expertise

January 27, 2026
Rated 5 out of 5 stars

Absolutely stellar experience

Absolutely stellar experience. I made an order and it wa dispatched in a matter of 2 hours as well as I got answers to my questions I asked there. Experience like nowhere else!! Highly recommended

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Before New Year I decided to build a…

Before New Year I decided to build a “Swiss-army knife” modular synth and found all the modules I needed at Signal Sounds.
Everything was in stock, I paid online and collected the order лично from their showroom on December 30.
Luke was super helpful, the pickup was fast and smooth, and everything went perfectly.
Excellent selection of modules and great service overall.
Thanks a lot to the Signal Sounds team — highly recommended.

December 30, 2025

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