Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!
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See what reviewers are saying
My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and... See more
I love Signix! With so many ROM platforms on the market, Signix made my decision to go with them easy by listing all the benefits and options available. Their support network is absolutely amazing.... See more
Company replied
How to determine font size when tagging is very difficult to find. Also, with customer service closing at 5:00 ET, makes it difficult when we are in a later time zone and have questions. When we’re in... See more
Company details
Written by the company
SIGNiX provides seamlessly integrated digital signature and online notarization software to partners in highly regulated industries like real estate, wealth management, and healthcare. The patented SIGNiX FLEX API allows partners to offer the military-grade cryptography, enhanced data privacy, and permanent legal evidence of a true digital signature without the costs, delays, or risks that attend paper-based workflows.
Contact info
1110 Market St Ste 402, 37402, Chattanooga, United States
- (877) 890-5350
- customersupport@signix.com
- www.signix.com
4.1
Great
155 reviews
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Hasn’t replied to negative reviews
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New start
Waverly and Sam are the best. Sam jumped on my first review because the assigned agent to me, well lets just say was a nice person BUT has no training skills. Waverly was then assigned to me and listened to me and my concerns we did both trainings, and even though I know I will have questions she has opened up the communication path. Thank you
July 25, 2023
Unprompted review
Reply from SIGNiX
Thank you for sharing your experience! We're happy to hear that you received great service from Sam and Waverly. Please feel welcome to use our support team as a resource for all your questions in the future.
Reply from SIGNiX
We're so glad to hear that you've had a positive experience with our Client Success team. Thank you for sharing.
The classes were well presented
The classes were well presented. the videos and downloads are great
May 31, 2023
Reply from SIGNiX
We're so glad to hear you had a positive experience during our onboarding sessions. Thank you for the review!
Great training experience!
Instructor was very thorough and engaging. I feel much more comfortable abt being an online notary now and look forward to doing multiple demos for even more peace of mind.
May 16, 2023
Reply from SIGNiX
We're so glad to hear that our training made you feel more confident in becoming an online notary. Making our training as effective as possible is a top priority.
Signix had videos to help understand…
Signix had videos to help understand the process. But the frosting on the cake was Gina. She was informative, helpful and all around professional. I felt that if I have questions later she would go out of her way to help me. Great personality and a good face for your company.
June 2, 2023
Reply from SIGNiX
Thank you for sharing such kind feedback. Gina is an important part of our team, and we love to hear of the good work she's doing!
My customer was able to navigate…
My customer was able to navigate through the signing with minimal issues.
May 12, 2023
Reply from SIGNiX
We're so glad to hear of your positive experience. Thank you for the thoughtful review!
Reply from SIGNiX
We're so glad you found our training to be beneficial. Making our training as effective as possible is a top priority. Thank you for the thoughtful review!
Waverly was very informative and willing to give one on one assistants.
I really appreciated the insight Waverly gave for Signix. She is willing to do one on one trying. I will be needing that extra help to get started.
May 30, 2023
Reply from SIGNiX
Thank you for sharing your positive experience! Waverly is a vital part of our team, and we're glad to hear she was so helpful.
Great Customer Service
SIGNiX was eager and very helpful in explaining their onboarding process. The free classes were helpful!
May 24, 2023
Reply from SIGNiX
We're so glad you found our training to be beneficial. Making our training as effective as possible is a top priority. Thank you for the thoughtful review!
Everyone has done a perfect job.
April 19, 2023
Reply from SIGNiX
Thank you for your feedback! We're so glad to hear you've had a positive experience.
Great Initial Training
The tutorial webinars to demonstrate how the product works are a great way to get started. Gina Salisbury is a great trainer.
May 11, 2023
Reply from SIGNiX
We're so glad you found our training to be beneficial. Making our training as effective as possible is a top priority. Thank you for the review!
Great communication
Great communication and patience with my issue. Definitely would recommend.
April 4, 2023
Reply from SIGNiX
Thank you for sharing your positive experience!
Great help and on boarding!
April 25, 2023
Reply from SIGNiX
We're so glad to hear you had a positive experience during our onboarding sessions. Thank you for the review!
Very good training
Very good training. The pertinent information was covered and I feel confident that I will be able to perform well as a RON.
April 21, 2023
Reply from SIGNiX
We're so glad you found our training to be beneficial. Making our RON training as effective as possible is a top priority. Thank you for the thoughtful review!
Customer Support - One-on-One Training
I scheduled a separate, one-on-one meeting with Gina Salisbury after the 2nd Zoom group meeting. Gina was awesome! She was patient, answered all questions, and did a live demo with me, which was easy to follow, as I felt the first video went very fast. Based on this level of customer support, I would recommend Signix to everyone! Thank you!
March 24, 2023
Unprompted review
Reply from SIGNiX
We're thrilled to hear you had a positive onboarding experience! Gina is a valuable part of our team, and she always goes above and beyond. Thank you for your feedback.
Your representatives are very helpful
Your representatives are very helpful. Rylan, Jessica and Waverly..
March 3, 2023
Reply from SIGNiX
Thank you for sharing your positive experience! We always strive to provide our customers with the best support possible.
Personal hands on approach to training…
Personal hands on approach to training is what's got me sold on Signix. They care about your experience and knowledge of the platform and make sure that you have a good understanding before you complete your first transaction.
January 31, 2023
Reply from SIGNiX
Live training for each of our customers is something we prioritize. We're so glad to hear you enjoyed your experience with our customer success team. Thank you for the review!
Good people to work with.
Sam Wes was excellent an he is a good man. The young lady who did the onboarding training was excellent. I am satisfied with the service as of now. Promote these type of people and pay them well.
February 21, 2023
Reply from SIGNiX
Thank you for the kind words. We're glad to hear you've had such a positive experience and look forward to supporting you in the future.
Reply from SIGNiX
Thank you for your review. We're happy to hear about your positive experience with us.
I really like that there is someone to…
I really like that there is someone to walk you through the steps.
February 13, 2023
Reply from SIGNiX
Live training is something we see as valuable, and we're glad to hear you enjoyed your onboarding experience. Thank you for your review!
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