Whether you be a visual or an auditory learner, Signix seems to be pretty easy to grasp in terms of training. I'm looking forward to utilizing the software!
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See what reviewers are saying
My client success manager, Mike, has walked me through the entire process. He has shown amazing customer service throughout the confusion, is very knowledgeable about IL Notary applications work, and... See more
I love Signix! With so many ROM platforms on the market, Signix made my decision to go with them easy by listing all the benefits and options available. Their support network is absolutely amazing.... See more
Company replied
How to determine font size when tagging is very difficult to find. Also, with customer service closing at 5:00 ET, makes it difficult when we are in a later time zone and have questions. When we’re in... See more
Company details
Written by the company
SIGNiX provides seamlessly integrated digital signature and online notarization software to partners in highly regulated industries like real estate, wealth management, and healthcare. The patented SIGNiX FLEX API allows partners to offer the military-grade cryptography, enhanced data privacy, and permanent legal evidence of a true digital signature without the costs, delays, or risks that attend paper-based workflows.
Contact info
1110 Market St Ste 402, 37402, Chattanooga, United States
- (877) 890-5350
- customersupport@signix.com
- www.signix.com
4.1
Great
155 reviews
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Reply from SIGNiX
Thank you for sharing your positive experience!
Gina is fantastic!
I found Gina to be very clear, thorough, laid-back, and easy to follow. She made sure concepts were clear before moving to the next concept.
February 8, 2023
Reply from SIGNiX
Giving our customers the best training possible is a priority of ours, and we're so glad to hear you enjoyed your experience with Gina. Thank you for your review!
Wonderful remote online notarization platform!
Signix offers wonderful training for the remote notarization platform that I am using. My trainer, Gina, was very helpful and answered any questions that I had. You are permitted to do as many demos as necessary before going live, and the product is overall quite affordable for businesses large and small. I also like that SIGNiX offers their own electronic certificate within the platform, which is one less thing I need to get on my own. Also their customer support is quick and efficient, and they fixed an issue that I had right away. I have not gone live yet since the authorization for New York State is taking forever, but I feel totally supported by SIGNiX and look forward to using the service.
February 7, 2023
Reply from SIGNiX
Thank you for this kind review! Gina is a great asset to our team. We're thrilled to hear your training and support sessions were satisfactory.
Responsive to my inquiries with a quick…
Responsive to my inquiries with a quick turnaround.
February 6, 2023
Reply from SIGNiX
That is great to hear! Thank you for sharing your positive experience.
My success story
The desire of the instructor to have me secede at my notarizaton demo and understand the RON process.
February 13, 2023
Reply from SIGNiX
Thank you for sharing! We love hearing how our customers have received the best help possible from our client success team.
Unable to log in
I have followed the guidelines on how to save the personal link however I am still unable to log in after reaching out to support a number of times. Why spend money on this program when I can’t even sign in??
January 27, 2023
Reply from SIGNiX
We're sorry to hear you're having trouble with the platform. Our customer support team has been informed of this issue and reached out with information to help.
Very easy process to learn and easy to…
Very easy process to learn and easy to use. Customers have been providing great feedback on how easy it is to use the videocall and esign feature. Support team is amazing and always available. The system does glitch and freezes at times (I use Chrome).
January 23, 2023
Reply from SIGNiX
Thank you for your feedback! We're happy to hear about your positive experience with us. Our team is consistently working to further improve our software to best meet our customers' needs. Please feel welcome to reach out for additional support.
Rylan was very patient with…
Rylan was very patient with me...everyone who knows me, knowsbthat dealing with me can be over whelming at times! But not for Rylan...He answered all of my questions even the ones I asked multiple times😬 He was very polite and professional...and most importantly, he WASN’T PUSHY! On my face book Norotory Group anyone who asked about a platform I recommend Signix because of my experience with Rylan! Thank you Rylan👍🏾
November 1, 2022
Unprompted review
Reply from SIGNiX
Hi there! We're so happy to hear about your positive experience with SIGNiX and Rylan! We will be sure to pass on this amazing compliment to his boss. Thank you for being a customer!
Easy to follow
It was easy to follow and offered a lot of information. I love the fact you did not have to wait until the end to ask a question.
January 3, 2023
Reply from SIGNiX
Hi there! We are so happy to hear about your positive experience with SIGNiX. Please let us know if you need anything from us, and as always, thank you for being a customer!
Great training with Gina Salisbury
December 22, 2022
Reply from SIGNiX
Hi! We're happy to hear about your positive experience with Gina! Let us know if you need anything else, and thank you for being a customer!
She was kind professional and Eager to…
She was kind professional and Eager to explain how signix works
December 20, 2022
Reply from SIGNiX
Hello! We're happy to hear about your positive experience. Please let us know if you need anything at all. Thank you for being a customer!
Reply from SIGNiX
Hi Bruce! We're happy to hear about your positive experience. Please let us know if you need anything from us. Thank you for being a customer!
Reply from SIGNiX
Hi there! We're so glad you had a positive experience with us. Please let us know if you need anything at all. Thank you for being a SIGNiX customer!
Reply from SIGNiX
We're happy to hear about your positive experience! Please let us know if you need anything at all. Thank you for being a customer!
We were extremely happy with very efficient, professional, thorough and timely service.
We were extremely happy with very timely and efficient response and service designed to our specific needs. Madeline was wonderful in coming out to do a hands on training.
October 27, 2022
Reply from SIGNiX
Hi! We're so happy to hear about your positive experience with SIGNiX! Madeline is a great asset to our company. Please reach out to us if you need anything at all! :)
My experience with both Madeline Uhrik…
My experience with both Madeline Uhrik and Waverly Felts has been excellent they both maintain a positive attitude I can hear them talk to me with a smile I felt they both personalize the talk to my needs they actively listen to my list of questions been new to this products
Thanks for meeting the customer service expectations I was looking for.
November 16, 2022
SignIx has been very easy to use
SignIx has been very easy to use. It’s very user friendly and the staff have been very helpful. They have been very helpful and quick to reply or call back when I have a question. The customer support is wonderful.
November 15, 2022
Reply from SIGNiX
Hi there! We are so happy to hear about your positive experience with SIGNiX! Thank you for being a customer, and feel free to reach out if you need anything from us. :)
Great training process
I received eNotary training. Each of the trainers including Waverly who I worked with mostly, were very kind and always willing to help with questions. They have followed up with me to make sure I am doing okay and have any questions.
November 1, 2022
Reply from SIGNiX
Hi there, thank you for your review! We're so happy to hear about your positive experience with SIGNiX. Thank you for being a customer!
Great communication and training!
Lots of training, VERY responsive and quick to answer the phone, and the platform is easy to use!
October 31, 2022
Reply from SIGNiX
Hi there, thank you for your review! We're so happy to hear about your positive experience with SIGNiX. Thank you for being a customer!
Training was with Ryland Hissong
Training was with Ryland Hissong
And he was patient and fielded all of my questions very succinctly. And give me links to the follow up practice exercises as well.
October 18, 2022
Reply from SIGNiX
Hi there, thank you for your review! We're so happy to hear about your positive experience with SIGNiX. Rylan is a great asset to our company. Thank you for being a customer!
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