Jeg skulle bruge en kædesav til en enkelt opgave. Desværre var jeg ikke opmærksom på at den skulle bestilles og betales på Silvans hjemmeside. Det fik jeg først at vide i butikken. En flink medarb... See more
Company replied
Location
Switch locationRoersvej 33, 5000 Odense, DK
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Var i Silvan efter glas/bruse vægge til badeværelset, de var hurtige og hjælpsomme, så det tog ikke lang tid at finde dem frem. Flot butik og god kundeservice 👍🏻
Company replied
Forfærdelig kundeservice. Jeg ville købe en plaid i deres butik men fik af vide, at de ikke havde det pga fejl med lagerantal på hjemmesiden. Ekspedienten var tydeligt sur og ubehøvlet overfor m... See more
Company replied
Vi havde købt terrassebrædder og oplyst at vi havde 60 stk - da vi kom hjem opdagede vi at vi kun havde 50 stk. Vores fejl, men vi ringede med det samme og fortalte det i silvan Odense - de var de s... See more
Company replied
Company details
Written by the company
Man-fre: 9-19, lør-søn: 9-18, helligdage: 9-18
Written by the company
Contact info
Roersvej 33, 5000, Odense, Denmark
4.1
Great
193 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Der manglede dele
March 6, 2025
Reply from SILVAN - Odense
Tak for din anmeldelse.
Du vil hurtigst muligt blive kontaktet af butikkens ledelse for yderligere afklaring.
Tak for din tid.
Med venlig hilsen
Maria
Silvan
Reply from SILVAN - Odense
Tak for din positive anmeldelse!
Med venlig hilsen
Maria
Silvan
Hurtig levering.
February 26, 2025
Reply from SILVAN - Odense
Mange tak for den gode anmeldelse.
Med venlig hilsen
Maria
Silvan
Reply from SILVAN - Odense
Tak for din positive anmeldelse. Vi sætter pris på din støtte.
Med venlig hilsen
Maria
Silvan
Reply from SILVAN - Odense
Tak for din positive bedømmelse! Vi er glade for at høre, at du var tilfreds med din levering og selve brændet.
Med venlig hilsen
Maria
Silvan
Klik og collect fungerer fint
Klik og collect fungerer fint. Havebordet var af god kvalitet, og det tog mindre end et minut, så havde jeg fået leveret bordet
February 23, 2025
Reply from SILVAN - Odense
Vi er glade for at høre, at du havde en god oplevelse med Click & Collect. Det er dejligt, at du er tilfreds med kvaliteten af havebordet.
Med venlig hilsen
Maria
Silvan
Lejede en tæppestripper for at fjerne…
Lejede en tæppestripper for at fjerne et korkgulv i 2 lag.
Det viste sig at maskinen var for lille og jeg fik derfor alle pengene tilbage. Service ud over det sædvanlige.
February 12, 2025
Unprompted review
Reply from SILVAN - Odense
Vi er glade for at høre, at du var tilfreds med vores service. Vi sætter pris på din positive feedback.
Med venlig hilsen
Maria
Silvan
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