SILVAN Reviews 56,356

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had a great experience at Sylvan recently thanks to Ebbe. I came in looking for the right screws to hang some shelves, and he was incredibly helpful and patient. He took the time to understand what... See more

Company replied

Rated 2 out of 5 stars

normally I think this store has everything I need wether it be flowers or for DIY projects at home & the prices are fairly reasonable but lately this store had gone down in quality & service. A LOT o... See more

Rated 5 out of 5 stars

We ordered large pots for the porch, the order was easy and convenient. We wanted to order some compost as well but it made the delivery much more expensive(400 dkk instead of 99 dkk, which is what... See more

Company replied

Rated 5 out of 5 stars

Had a great experience at the store thanks to Aske, who helped me find exactly the products I needed. He took the time to explain the differences between options and gave helpful advice on how to fi... See more

Company replied

Company details

  1. Building Materials Store

Written by the company

Man-fre: 9-17, lør-søn: 9-16, helligdage: 9-16

Written by the company


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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Rated 5 out of 5 stars

Good service

Good service. Fast. Good price

November 19, 2025
SILVAN logo

Reply from SILVAN

Thank you very much for the good review.

Best regards
Maria
Silvan

Rated 4 out of 5 stars

Helpful

Helpful, reliable and customer centric

July 5, 2025
SILVAN logo

Reply from SILVAN

Thank you for the good review.

Best regards
Maria
Silvan

Rated 5 out of 5 stars

Best SIlVAN in DK

I just moved to Birkerød, and I needed some many advices for tools, gardening, etc… They always helped me out, super friendly staff. And certainly, you will find 95% of your stuffs there. I love it

PS: I don’t speak Danish, only English.

Fantastic place

November 15, 2025
SILVAN logo

Reply from SILVAN

Thank you very much for the positive review.

Best regards
Maria
Silvan

Rated 5 out of 5 stars

Plugs for Hangboard

I needed to get some plugs to hang a beastmaker 1000 (a hangboard for climbing training) I was not sure what to get, and Jørgen went above and beyond to help us. He was knowledgeable and kind, he explained the technicalities of different products and gave me his recommendation (after hearing my needs and asking me about my preferences). Remarkable service. This was in Silvan Nørrebro.

November 16, 2025
Unprompted review
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Reply from SILVAN

Thank you very much for the good review.

Best regards
Maria
Silvan

Rated 4 out of 5 stars

Plywood cut service

Our experience at Fisketorvet had some highs and lows. On the main floor, the young staff really didn’t seem to know how things were supposed to run, and that ended up wasting quite a bit of our time. It was clear they weren’t aware of what was feasible or how the shop’s process worked, which was a bit frustrating.

But once we got to the workshop to cut our plywood, it was a completely different experience. The guy who helped us there, Turgut, was super nice, incredibly competent, and really turned things around with his great customer service. So while the initial part was a bit of a hassle, Turgut really made the difference for us in the end.

October 28, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

We are sorry to hear about the challenges you encountered with this purchase. We are glad to hear that you received good assistance at the sawmill.

Best regards
Maria
Silvan

Rated 2 out of 5 stars

When I picked up my click and collect…

When I picked up my click and collect order, one of the three items was missing so I had to make the staff aware and they had to go and find it in the store to complete my order.

November 10, 2025
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Reply from SILVAN

We apologize for the packaging error in connection with the Click&Collect order.

Best regards
Maria
Silvan

Rated 5 out of 5 stars

Delivery as promised

Hi, the delivery with GLS was on the day as written in the receipt and in E-Mail. No delays. Tak :-).

November 9, 2025
SILVAN logo

Reply from SILVAN

Thank you very much for the good review.

Best regards
Maria
Silvan

Rated 5 out of 5 stars

Staff there to help

Staff there to help! Spent time to tailor my request and that is highly appreciated!!!

November 10, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

Thank you for the 5 stars 😊 We're happy to hear you were satisfied with our service!

Kind regards
Caroline
Silvan

Rated 5 out of 5 stars

Hilsen Jorge was super knowledgeable…

Hilsen Jorge was super knowledgeable and helpful.
Great guy!

November 10, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊

Kind regards
Caroline
Silvan

Rated 5 out of 5 stars

Bonito was fantastic.

Bonito was fantastic.. great service with a big smile!

October 31, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

Thank you for the 5 stars 😊 We're happy to hear you were satisfied with our service!

Kind regards
Caroline
Silvan

Rated 5 out of 5 stars

Great Service

I went to the store looking for a carnivorous plant and was able to get a very nice one that wasn't very expensive. The staff was very kind, explaining how to care for the plant. Thank you for the great service.

September 16, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

Thanks for taking the time to share your experience with us. We're glad you had a positive one 😊

Kind regards
Caroline
Silvan

Rated 5 out of 5 stars

Super nice and welcoming staff

Super nice and welcoming staff, young woman took her time to help me. I do not speak Danish so I find it difficult to navigate around the store, but she was really nice and helpful. Great experience

October 29, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

Thank you for the 5 stars 😊 We're happy to hear you were satisfied with our service!

Kind regards
Caroline
Silvan

Rated 5 out of 5 stars

Axel var super rar og gav en god…

Axel var super rar og gav en god service til mig og min familie, ingenting at klage over.

October 28, 2025
Unprompted review
SILVAN logo

Reply from SILVAN

Mange tak for din gode anmeldelse og feedback😊 Vi er glade for at dig og din familie havde en positiv oplevelse med vores personale.

Med venlig hilsen
Caroline
Silvan

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