SilverGroves Reviews 

350
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The product was as described and arrived on time but when unpacked, there was a minor issue with the attachment of the felt base. I contacted the company and they came up with an excellent solution th... See more

Rated 5 out of 5 stars

A beautiful product, the plimsoll line decanter is very stylish and exactly what I wanted for my husband's forthcoming 70th birthday. It arrived very well packaged, very quickly by a very good courier... See more

Rated 5 out of 5 stars

I decided to switch to a new marcella front dress shirt shortly before attending an opera at Glyndebourne. I bought a set of silver and onyx studs from Silver Groves and matching cuff links at the las... See more

Rated 5 out of 5 stars

An excellent service all round. My questions were answered quickly and thoroughly prior to placing the order. Then when the order was placed they contacted me to make sure I was happy with the engravi... See more


Company details

  1. Gift Shop

About SilverGroves

Written by the company

Silvergroves.co.uk

At Silver Groves, we offer a wide range of sterling silver items including cutlery and storage cabinets, photo frames, occasion and personalised gifts and much more.

Our beautiful collection of products come with a sterling silver 925 hallmark ensuring a striking quality and finish.

Silver Groves Quality Goods

Written by the company

Customer Satisfaction Guaranteed
We want you to be 100% happy with your purchase so quality check every product before sending it out to you. If you have any issues, simply speak to one of our dedicated team.

Fast & Efficient Worldwide Delivery

Next Day Delivery

We offer next day delivery on all UK orders as well as express worldwide shipping.

Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(350)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I would love to give you 5 stars…

I would love to give you 5 stars because the white leather Bible with the silver cross is simply the most beautiful Bible ever!!!!! However, the "How to care for" card was so small and the words so tiny that I just set it aside when I received the package. This Bible was so gorgeous and I loved it so much, I was actually stroking, hugging it, and wiping my fingerprints off. Within a few hours the silver cross was all scratched up!!! I suppose at that price I should've realized it was real silver. But PLEASE put larger care cards in your silver products from now on. I'll have to have it replated someday. It's still beautiful though! And Christ'smessage shines through. Despite your weird small font and my naivety that it was stainless steel or something. What did I think I was paying that much money for? lol!! So ... LARGER CARE CARDS PLEASE.

August 27, 2024
Rated 5 out of 5 stars

Lovely christening gift

Lovely christening gift. Really pleased with it and that text for engraving was double checked and a proof sent prior to sending out. Great service 👍

July 20, 2024
Rated 5 out of 5 stars

Quality Product, Helpful Staff

I decided to switch to a new marcella front dress shirt shortly before attending an opera at Glyndebourne. I bought a set of silver and onyx studs from Silver Groves and matching cuff links at the last minute and they were very helpful in ensuring they arrived in time by upgrading the delivery method at no extra charge. The quality of the studs and links is excellent.

July 10, 2024
Rated 5 out of 5 stars

Ordered a silver Owl book mark for…

Ordered a silver Owl book mark for daughter’s 21st on behalf of my mum. We were on a tight deadline, and also needed it engraved. They returned my call within an hour, and immediately confirmed the bookmark was in stock. They were knowledgeable, friendly and helpful advising timescales, process for engraving, and recommending a next day delivery option. They reassured us that our timescales could be met - massive relief! We wanted it engraved in Japanese, but the lettering was far more complex than we originally thought, so we gave our 2nd choice in English. Angela and Linsey whom we dealt with were terrific. Angela said she’d speak to the engraver to see what was possible- we were thrilled when she told us it was! The proof came through quickly, we approved it, and less than 24-hours later, it arrived on a tracked & signed-for delivery. When we opened the parcel, we were thrilled - it was even more beautiful and special than we imagined. I would certainly buy from this company again, and thoroughly recommend them to anyone. Big thank you to Angela, Linsey and the engraver!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

SilverGroves super service

The two staff members with whom I dealt, Lynsey and Angela, were both knowledgeable about the product and extremely helpful in obtaining for us exactly what we wanted. The Tantalus was delivered very quickly and with a quite remarkable amount of packaging to protect the contents.
I can thoroughly recommend the company for the quality of the product, and for the service provided.

March 19, 2024
Rated 1 out of 5 stars

The box didn't contain the pin cushion…

The box didn't contain the pin cushion I ordered i got stiffed by you i would like my money back.

March 13, 2024
SilverGroves logo

Reply from SilverGroves

Thank you for your feedback- we're concerned to hear there is now an issue with your order as we haven't received any contact from you since the parcel was delivered last week. Please reply to our email request for further information. Kind regards, Silver Groves.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look