The product was as described and arrived on time but when unpacked, there was a minor issue with the attachment of the felt base. I contacted the company and they came up with an excellent solution th... See more
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See what reviewers are saying
A beautiful product, the plimsoll line decanter is very stylish and exactly what I wanted for my husband's forthcoming 70th birthday. It arrived very well packaged, very quickly by a very good courier... See more
I decided to switch to a new marcella front dress shirt shortly before attending an opera at Glyndebourne. I bought a set of silver and onyx studs from Silver Groves and matching cuff links at the las... See more
An excellent service all round. My questions were answered quickly and thoroughly prior to placing the order. Then when the order was placed they contacted me to make sure I was happy with the engravi... See more
Company details
About SilverGroves
Written by the company
Silvergroves.co.uk
At Silver Groves, we offer a wide range of sterling silver items including cutlery and storage cabinets, photo frames, occasion and personalised gifts and much more.
Our beautiful collection of products come with a sterling silver 925 hallmark ensuring a striking quality and finish.
Silver Groves Quality Goods
Written by the company
- Customer Satisfaction Guaranteed
- We want you to be 100% happy with your purchase so quality check every product before sending it out to you. If you have any issues, simply speak to one of our dedicated team.
Fast & Efficient Worldwide Delivery
Next Day Delivery
We offer next day delivery on all UK orders as well as express worldwide shipping.
Contact info
Unit 20 Pearsons Industrial Estate, DH5 0BG, Durham, United Kingdom
- 0191 751 0808
- helpdesk@silvergroves.co.uk
- www.silvergroves.co.uk
4.9
Excellent
350 reviews
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Unfortunately the item I ordered was…
Unfortunately the item I ordered was poorly designed. A pocket toothpick holder that opens in the pocket and dumps toothpicks out. Not usable at all. Very disappointing. Would welcome an opportunity to try and fix it. Thank you.
January 1, 2024
Reply from SilverGroves
Hello- thank you for taking the time to leave feedback. We're sorry to hear you are having issues with your purchase. If you take a look at the lid of the holder, there should be a small slide lock which allows you to open and close the exit hole, as well as a catch for opening the lid itself. If you have any further issues, please get in touch and we will be happy to assist. Kind regards, Silver Groves.
SILENCE
I haven't heard a word or seen a thing regarding my purchase.
I paid the money and nothings happened since, robert.
December 15, 2023
Reply from SilverGroves
Hello- thank you for taking the time to leave feedback. We received an email from you regarding issues completing your purchase online and replied with payment options so that you could complete your order as no payment had been received. Unfortunately, we received no response and no payment until the 31st. Your order was dispatched as soon as possible and we're happy to see it is now on it's way to you. Kind regards, Silver Groves.
Extremely helpful staff
December 12, 2023
Birthday present
Easy to order the item I wanted. Had a couple of questions and the team responded so quickly. I wanted an item engraved for an 80th birthday and they sent full details prior to order. Couldn’t have been more helpful, thank you.
December 11, 2023
Excellent service throughout from…
Excellent service throughout from ordering, proofing and delivery- very happy with final product and would highly recommend!
December 4, 2023
Top quality engraving and brilliant…
Top quality engraving and brilliant service all round. My client absolutely love his gift.
November 28, 2023
Good service
Easy to order and my goods arrived when you said they would. The items I ordered were the quality I expected.
December 5, 2023
Exactly as the picture was displayed
Exactly as the picture was displayed. Gift to enjoy for a lifetime.
November 25, 2023
Excellent Service
Very good telecon with sales lady to sort out and order exactly what I wanted.
Easy to pay for over the phone.
Very good on-time delivery. Item very well packed
November 15, 2023
I had ordered a box with 4 onyx dress…
I had ordered a box with 4 onyx dress studs and expected to receive a presentation box with the 4 studs placed inside as it was a gift for my son’s birthday,
Big disappointment when I opened a much smaller box for 2 studs but 4 studs wrapped in a bit of tissue paper inside the box. Not as I had seen it online.
Yes, dress studs were good but not presented well. Will not order from this company again,
October 11, 2023
Reply from SilverGroves
Hello- we're sorry to hear there was an issue with your order and packaging. The studs come supplied in the gift box as seen in the product listing, so we're not sure how this has happened. Please feel free to email with photos so we can investigate further. Kind regards, Silver Groves.
A preview of my order was sent for…
A preview of my order was sent for confirmation which I found most helpful. From order to delivery was extremely quick. An excellent service, and would definitely use again
October 1, 2023
First class from start to finish and I…
First class from start to finish and I am so pleased
September 10, 2023
Silver Pill Box
Product delivered on time and well packaged.
Would make an excellent gift, even to your self!
August 30, 2023
silver tooth box great
August 23, 2023
Excellent service and very happy with…
Excellent service and very happy with engraved silver business card holder. Engraving great and sure my daughter will be delighted with graduation gift.
August 24, 2023
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