The product was as described and arrived on time but when unpacked, there was a minor issue with the attachment of the felt base. I contacted the company and they came up with an excellent solution th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A beautiful product, the plimsoll line decanter is very stylish and exactly what I wanted for my husband's forthcoming 70th birthday. It arrived very well packaged, very quickly by a very good courier... See more
I decided to switch to a new marcella front dress shirt shortly before attending an opera at Glyndebourne. I bought a set of silver and onyx studs from Silver Groves and matching cuff links at the las... See more
An excellent service all round. My questions were answered quickly and thoroughly prior to placing the order. Then when the order was placed they contacted me to make sure I was happy with the engravi... See more
Company details
About SilverGroves
Written by the company
Silvergroves.co.uk
At Silver Groves, we offer a wide range of sterling silver items including cutlery and storage cabinets, photo frames, occasion and personalised gifts and much more.
Our beautiful collection of products come with a sterling silver 925 hallmark ensuring a striking quality and finish.
Silver Groves Quality Goods
Written by the company
- Customer Satisfaction Guaranteed
- We want you to be 100% happy with your purchase so quality check every product before sending it out to you. If you have any issues, simply speak to one of our dedicated team.
Fast & Efficient Worldwide Delivery
Next Day Delivery
Contact info
Unit 20 Pearsons Industrial Estate, DH5 0BG, Durham, United Kingdom
- 0191 751 0808
- helpdesk@silvergroves.co.uk
- www.silvergroves.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely item
Lovely item. Husband was delighted. Speedy posting nd very well packaged
Racing silver broach
The item purchased was dispatched within 24 hours of the order being placed. Whilst it took over a week to arrive this was down to the postal strike.
Upon arrival the item was exactly what I expected, particularly the high level detail.
Very nice watch
Very nice watch. I searched the internet to find a men’s silver watch without success until I found this website. Delivery people were not efficient but problem was sorted the day after I emailed the retailer. Very helpful and efficient.
Beautifully Engraved Decanter Tag
I was a little hesitant to make a purchase and procure personal engraving long distance but, all of my questions were promptly answered and modifications made with no problems.
Really pleased with these earrings
Really pleased with these earrings, they were packaged lovely and sent quickly. Would definitely buy from again. Great value.
excellent as always
Excellent service and excellent quality…
Excellent service and excellent quality product.
Christening gift
Sterling silver photo frame as a christening gift was beautifully engraved and received within 48 hours. Excellent service
Delivery beat my expectations
Delivery beat my expectations. Product was as described and with nice box.
A great service from order to delivery
A great service from order to delivery
We are delighted with the engraved silver...beautifully done
Excellent
Excellent service and really beautiful product. Recipients of the gift were very pleased.
Very efficient and helpful service
Very efficient and helpful service. Lovely photo frame arrived well packed and in double quick time.
Very Perfect Service and a great worl
Overseas order
Frame ordered from NZ and delivered in a timely manner to the correct address in the UK. Only 4 stars as the delivery was not gift wrapped as ordered and paid for. A refund for this oversight has been received.
Somewhat disappointed
No problems with ordering. Was told product would be fully hallmarked, but it only has 925 on it, no proper UK Hallmark.

Reply from SilverGroves
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.














