SilverGroves Reviews 

351
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The product was as described and arrived on time but when unpacked, there was a minor issue with the attachment of the felt base. I contacted the company and they came up with an excellent solution th... See more

Rated 5 out of 5 stars

A beautiful product, the plimsoll line decanter is very stylish and exactly what I wanted for my husband's forthcoming 70th birthday. It arrived very well packaged, very quickly by a very good courier... See more

Rated 5 out of 5 stars

I decided to switch to a new marcella front dress shirt shortly before attending an opera at Glyndebourne. I bought a set of silver and onyx studs from Silver Groves and matching cuff links at the las... See more

Rated 5 out of 5 stars

An excellent service all round. My questions were answered quickly and thoroughly prior to placing the order. Then when the order was placed they contacted me to make sure I was happy with the engravi... See more


Company details

  1. Gift Shop

About SilverGroves

Written by the company

Silvergroves.co.uk

At Silver Groves, we offer a wide range of sterling silver items including cutlery and storage cabinets, photo frames, occasion and personalised gifts and much more.

Our beautiful collection of products come with a sterling silver 925 hallmark ensuring a striking quality and finish.

Silver Groves Quality Goods

Written by the company

Customer Satisfaction Guaranteed
We want you to be 100% happy with your purchase so quality check every product before sending it out to you. If you have any issues, simply speak to one of our dedicated team.

Fast & Efficient Worldwide Delivery

Next Day Delivery

We offer next day delivery on all UK orders as well as express worldwide shipping.

Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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4.9

All reviews

(351)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Racing silver broach

The item purchased was dispatched within 24 hours of the order being placed. Whilst it took over a week to arrive this was down to the postal strike.
Upon arrival the item was exactly what I expected, particularly the high level detail.

December 25, 2022
Rated 5 out of 5 stars

Very nice watch

Very nice watch. I searched the internet to find a men’s silver watch without success until I found this website. Delivery people were not efficient but problem was sorted the day after I emailed the retailer. Very helpful and efficient.

December 16, 2022
Rated 4 out of 5 stars

Overseas order

Frame ordered from NZ and delivered in a timely manner to the correct address in the UK. Only 4 stars as the delivery was not gift wrapped as ordered and paid for. A refund for this oversight has been received.

June 8, 2022
Rated 3 out of 5 stars

Somewhat disappointed

No problems with ordering. Was told product would be fully hallmarked, but it only has 925 on it, no proper UK Hallmark.

June 7, 2022
SilverGroves logo

Reply from SilverGroves

Hello- thank you for taking the time to leave feedback. We have several Napkin Hook products on our website, including the Sterling Silver Hallmarked Napkin Hook, which features 4 distinct Assay office hallmarks. The item you chose was the Sterling Silver Plain Napkin Hook, and whilst it is solid silver, it has no feature hallmarks. Apologies for any confusion. Kind regards, Silver Groves.

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