The product was as described and arrived on time but when unpacked, there was a minor issue with the attachment of the felt base. I contacted the company and they came up with an excellent solution th... See more
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A beautiful product, the plimsoll line decanter is very stylish and exactly what I wanted for my husband's forthcoming 70th birthday. It arrived very well packaged, very quickly by a very good courier... See more
I decided to switch to a new marcella front dress shirt shortly before attending an opera at Glyndebourne. I bought a set of silver and onyx studs from Silver Groves and matching cuff links at the las... See more
An excellent service all round. My questions were answered quickly and thoroughly prior to placing the order. Then when the order was placed they contacted me to make sure I was happy with the engravi... See more
Company details
About SilverGroves
Written by the company
Silvergroves.co.uk
At Silver Groves, we offer a wide range of sterling silver items including cutlery and storage cabinets, photo frames, occasion and personalised gifts and much more.
Our beautiful collection of products come with a sterling silver 925 hallmark ensuring a striking quality and finish.
Silver Groves Quality Goods
Written by the company
- Customer Satisfaction Guaranteed
- We want you to be 100% happy with your purchase so quality check every product before sending it out to you. If you have any issues, simply speak to one of our dedicated team.
Fast & Efficient Worldwide Delivery
Next Day Delivery
We offer next day delivery on all UK orders as well as express worldwide shipping.
Contact info
Unit 20 Pearsons Industrial Estate, DH5 0BG, Durham, United Kingdom
- 0191 751 0808
- helpdesk@silvergroves.co.uk
- www.silvergroves.co.uk
4.9
Excellent
351 reviews
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You are asking me to rate you when I…
You are asking me to rate you when I have not even received my order!!! Of course, I will give you POOR!!!
May 31, 2022
Reply from SilverGroves
Dear Mr Ernest Escaler, thank you for your feedback, apologies for the early feedback request, your cutlery is currently being manufactured and we will notify you once it is complete and ready for shipment, apologies again for any inconvenience caused. Kind Regards Lynsey
Nice item - amethyst & sterling silver bookmark, poor presentation box
Bought the amethyst & sterling silver bookmark as a present and am very pleased with the item. However, the presentation box is pretty basic. Just a plain unlined box with the bookmark wrapped in tissue inside a small plastic bag. I would have expected better for a small item costing £100. You would get better presentation if buying a cheap pair of earrings!! Would have been 5 stars if not for the presentation.
April 11, 2022
I was very disappointed with the cuff…
I was very disappointed with the cuff links they were almost black obviously never been cleaned. If I hadn’t needed them straight away I would have returned them asking for my money back. I cannot believe that for £139 this was the condition you sent them to a customer. They didn’t look much better after I cleaned them.
March 26, 2022
Reply from SilverGroves
We are so sorry to hear your order did not arrive in perfect condition and have contacted you direct for further information. Kind regards, Silver Groves
A very pretty little photo frame - pity about the packaging
A very pretty little photo frame. I particularly chose it as it had a look of the Edwardian era. I was surprised though about the flimsy packaging - and scruffy.
March 23, 2022
The silver photo frame with an oval…
The silver photo frame with an oval window looks very fine indeed, and the construction of the back in dark wood is very good. However, the thickness of the silver sheet used in this £200 + frame is so thin, that I worry that this frame may well suffer adversely if it were to fall over onto the table. The metal sheet should have perhaps have been twice the thickness. Pity, as it was not a low cost item!
February 9, 2022
Great Comoany to deal with
Great Comoany to deal with. Prompt response and excellent service
January 10, 2022
Womens Stirling silver watch with black band
The Sterling silver watch that I ordered from my wife for Christmas was absolutely spectacular. It comes with a black leather band and the craftsmanship was excellent.
December 28, 2021
Brexit makes purchases too expensive for EU customers!
The cost of the product I bought was 15€; there was 6€ for its delivery, which is quite normal; but, because of Brexit, I had to pay custom taxes and administrative fees and the amount of taxes was 11€ !!
In conclusion, this product (Silver Foam) costed to me ... 32€, which is really too expensive!!
Because of Brexit, you should prevent your european customers about this!
I won't buy any product fron England by internet now.
Very sorry,
Mr Toubeau
December 18, 2021
Product good as expected
Product good as expected, service excellent especially as I made an error on original order, all was resolved with satisfaction
December 3, 2021
Love this box
Love this box. We needed a box for pills that looked good and where it was clear how it opened and which way up it was. This fits the bill and the recipient was pleased.
November 25, 2021
Very easy and useful website
Very easy and useful website. Order placed with swift, prompt deliver. Delighted and highly recommend you.
November 16, 2021
Great service
Very prompt service and my order arrived with the engraving as I'd requested. No problem or delays in delivery to Northern Ireland which is a plus!
October 22, 2021
No problem with ordering and delivery
October 6, 2021
Quality service and quality products
Quality service and quality products, what more is there to say but thank you.
September 16, 2021
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