I had been told that there was a 1 - 2 week lead-time, but I'm yet to receive any updates despite chasing, even though the two weeks have now passed!
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See what reviewers are saying
Good looking website and found exactly what we were looking for. Easy to order and item arrived quickly.
I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars... See more
Company replied
Unfortunately it’s increasingly rare to find a company on line like this one, selling tasteful high quality products and providing customer service deserving of the description. I’m talking *real peop... See more
Company details
Written by the company
Family run business selling premium quality kitchen and home wares online.
Contact info
MAIN OFFICE, AINSCOUGH BUSINESS PARK, WN6 9RS, WRIGHTINGTON, United Kingdom
- 01772737170
- info@silvermushroom.com
- www.silvermushroom.com
4.0
Great
462 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Best price. Great communication. Arrived when it was supposed to. Very well packaged. Great company to deal with.the quality
July 10, 2022
Unprompted review
Great quality and super quick delivery
The quality of the measuring cups and spoons are wonderful. I’m really looking forward to using them. They were also delivered extremely quickly, just a day or 2 after I ordered them. I’m really impressed ! Thank you !
June 27, 2022
Unprompted review
Amazing products and Service
I have ordered a few things for my home from here, and I can honestly say I am so happy with the service, the products are top quality, expertly packaged, as I ordered some glasses so was quite hesitant, but I had no need to worry, and to top it off all arrived in the timeframe specified.. Would highly recommend
May 27, 2022
Unprompted review
Great Find
Very straightforward to deal with
Good website, excellent customer service and quick and efficient
Will definitely use in future
May 26, 2022
Unprompted review
Great service and kept us informed of…
Great service and kept us informed of delivery
Arrived on time and well packaged
All good
March 13, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Thank Julie for your lovely feedback. Glad to hear you were kept informed along the way with your order. Hope to see you return and shop with Silver Mushroom again in the near future :)
Love this company
This is my second outing with Silver Mushroom and I have been highly delighted on both occasions, excellent service quality goods and a great price 10/10
March 9, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Amazing thank you Marlene for your lovely words!
We hope to see you shop with us again soon and place a third order :)
Gwen
Top product and service
Bought Scruffs medium dog bed which has been incredible. Very high quality product which our new puppy adores. Delivered quickly and at a very competitive price. Highly recommend
February 24, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Enjoy every minute of the new puppy & so glad he/she loves their new bed! Thank you for taking the time out to leave us a lovely 5* review :)
Received my bobble bowl today and I’m…
Received my bobble bowl today and I’m thrilled with it ! It arrived on its side even though it had fragile all over box ! But all was well as it was so well packaged up . Definitely recommend having a look at all the lovely stuff at silver mushroom.
February 24, 2022
Unprompted review
Reply from Silver Mushroom Ltd
We do try Helen but couriers just do their own thing sometimes!
Glad to hear it was well packaged and I will make sure this positive feedback is fed back to the warehouse.
Gwen :)
Lovely bowl
Lovely bowl. And lovely customer service experience when I had to get in touch. Fast free delivery too.
February 24, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Thank you for your lovely feedback Pete! We hope you return and shop with us again soon :)
Great customer service and lovely items…
Great customer service and lovely items available. I recommend this online shop and will be buying from them again in the future.
February 3, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Aww thank you Karen for your lovely review!
We hope you do return and shop with us again in the near future :)
Gwen
Excellent product and service
Excellent product and service. Highly recommend
January 29, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Thank you Jane for your 5* review!
Gwen :)
Amazing whicker chair!
I ordered a whicker chair for my dressing room and it arrived the next working day which was fantastic service! The quality is amazing and looks beautiful in its new home
January 28, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Thank you so much for your lovely 5* review Chelsea!
Can't wait to see you shop with us again in the future with your discount code you have :)
Gwen
I have recently ordered a number of…
I have recently ordered a number of different items over Christmas. I am a very satisfied customer as I give full marks to delivery service and customer satisfaction overall.
Friendly, professional and nothing a trouble. Will continue shopping.
January 27, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Thank you Darshna for your lovely review and continued support!
We highly value you as our customer & so glad you found us :)
Blomus outside lights
Blomus outside lights. Happy with delivery, service, price and product which provides ample outside lighting for our seating area. Thanks
January 23, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Aww so glad your happy with your lights, they are gorgeous aren't they!
Hopefully the weather picks up soon & you can enjoy your outside seating area a little more :)
We hope you return and shop with us again
Gwen
Great Service
Items arrived quickly and very well packaged. Will have no hesitation buying from Silver Mushroom again.
January 21, 2022
Unprompted review
Reply from Silver Mushroom Ltd
Thank you Pamela for taking the time out to leave us a lovely 5* review, we hope to see you shop with us again!
Gwen :)
Great product and excellent customer…
Great product and excellent customer service,highly recommended.
December 27, 2021
Unprompted review
Reply from Silver Mushroom Ltd
Thank you very much! So happy to hear your happy with your experience with Silver Mushroom, we hope you return!
Gwen :)
Weren’t able to honour order but I was…
Weren’t able to honour order but I was informed quickly with a phone call.
Refund a bit lengthy though. Wouldn’t put me off considering them again for future purchases. X
December 19, 2021
Unprompted review
Reply from Silver Mushroom Ltd
Apologies we were unable to fulfil your order for you! It's nice to hear that you haven't been put off for future orders & hope you give us a second chance.
Gwen :)
Easy ordering and quick delivery
Easy ordering and quick delivery. When an item was broken during the delivery process through no fault of their own [well packed], I was actually able to speak to a PERSON and a replacement came speedily. A good online shopping experience - shows it can be done! Well done Silver Mushroom and Thanks!
December 16, 2021
Unprompted review
Reply from Silver Mushroom Ltd
Thank you for your lovely feedback Pauline :)
I am glad you have had a nice experience in dealing with our customer service team & happy to hear a replacement for sorted right away for you.
We hope to see you shop with us again in the future!
Gwen :)
Superb
Superb!
Good value. Local business. Superb customer service. Just st the end of the phone. Delivery arrived the day after order placed. Good communication on status. Highly recommend.
December 15, 2021
Unprompted review
Reply from Silver Mushroom Ltd
Thank you for your lovely feedback Susan!
So glad you have found & supported a local business :)
Can't wait to see you shop with us again.
Kind wishes,
Gwen
I had ordered a teapot for my mums 60th…
I had ordered a teapot for my mums 60th and went it got here, Unfortunately the teapot lid was smashed. So I emailed Silver mushroom explained the situation and within a couple of days.. a brand new teapot came through the post. Absolute amazing service to Gwen and the team 10/10
December 8, 2021
Unprompted review
Reply from Silver Mushroom Ltd
Thank yo so much for your lovely feedback Johny & taking the time out to leave us a 5 star review.
I am glad to hear the team dealt with your issue right away and hope your Mum is happy with her gift!
Merry Christmas!
Gwen
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