I had been told that there was a 1 - 2 week lead-time, but I'm yet to receive any updates despite chasing, even though the two weeks have now passed!
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Good looking website and found exactly what we were looking for. Easy to order and item arrived quickly.
I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars... See more
Company replied
Unfortunately it’s increasingly rare to find a company on line like this one, selling tasteful high quality products and providing customer service deserving of the description. I’m talking *real peop... See more
Company details
Written by the company
Family run business selling premium quality kitchen and home wares online.
Contact info
MAIN OFFICE, AINSCOUGH BUSINESS PARK, WN6 9RS, WRIGHTINGTON, United Kingdom
- 01772737170
- info@silvermushroom.com
- www.silvermushroom.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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If I want to treat myself to something…
If I want to treat myself to something or buy something special for a friend or relative it's my go to shop. Really lovely things and a great variety.

Reply from Silver Mushroom Ltd
Great company selling lovely homeware
Lovely items, at a reasonable price. Packaged very carefully and reliable delivery. Thank thanks Silver mushroom!
Magnetic knife block in wood and stone
Excellent product far superior to other well known products and even better value. Prompt despatch h and delivery.
Excellent
Poor customer service
Order placed 30.9.22, was supposed to ship within10-14 days. Reached out via e-mail, twitter, finally phoned after 17 days had passed with no update or shipping confirmation. No reply. Money of course taken straight away. Will now look into raising a case with paypal. Avoid.

Reply from Silver Mushroom Ltd
Great products, great service.
Unique products, excellent quality delivered quickly.

Reply from Silver Mushroom Ltd
Great company to deal with lots of…
Great company to deal with lots of fantastic ideas and gifts

Reply from Silver Mushroom Ltd
I Bought a SMEG Kettle and Toaster and…
I Bought a SMEG Kettle and Toaster and could not recommend this company enough. Fast delivery and great customer service. Definitely will buy from here again!!

Reply from Silver Mushroom Ltd
I was a little nervous ordering from…
I was a little nervous ordering from here as I’ve never done so before. I ordered a Smeg toaster and it came in less than a week with free shipping, really well packaged and it’s absolutely perfect! Would definitely order from here again. Really good shopping experience and at the best price I could find!

Reply from Silver Mushroom Ltd
This company is amazing!
This company is amazing. From the products they sell, to the customer service, to the delivery. So quick and so professional. I have bought several items and shall continue to buy more as and when I need them.
Totally satisfied and would recommend very highly.

Reply from Silver Mushroom Ltd

Reply from Silver Mushroom Ltd
Beautiful site and quality products…
Beautiful site and quality products love will buy again

Reply from Silver Mushroom Ltd
Top service
Top service. Great products. Prompt and friendly. <3 silver mushroom
Great but the delivery was a nightmare
The product is really nice and at a fair price. Very well packaged and protected.
My only issue is that I paid £10 to get it delivered the next day and it was a nightmare. They use DPD. It was days late, promised one day never arrived, no end time provided, then delivered the day after that. That was genuinely frustrating. I would have not paid had I known.
The hessian basket was really lovely
The hessian basket was really lovely . The service was prompt and the delivery instructions followed exactly
Terrible service
Terrible service
I ordered 2 items over 4 weeks ago. There were supposed to arrive in 2-3 days. After about a week I emailed to find out where they were. I was told, a few days later, that I would receive a date shortly. I was then provided with tracking details that did not work. I chased about this a few times and was told that the link might be wrong but the items would be delivered. When I still hadn't heard anything, I followed up again and was provided with a date for delivery. On the date, I was told I would be sent a 3 hour slot. This never came and when I chased, I was told that there had been some error with the delivery service. I was then provided with another date and again told that I would receive at delivery slot. That was today (over 4 weeks later) and I never received a text or response to my emails about why this has not been provided. In addition to the inconvenience of not having the items, the wasted time spent chasing the items, I have also wasted 2 days waiting at home (when I needed to be at work). Totally shambolic company and very disappointing service. I am still waiting for the items.

Reply from Silver Mushroom Ltd
Silver Mushroom delivered the product…
Silver Mushroom delivered the product in excellent condition and as described on their webpages. I am thoroughly impressed with them and would highly recommend them both in terms of service and quality of goods. The only thing I would say is that the website could be clearer about delivery charges and options which were not made clear until I was about to make the payment so what I thought was the amount I was spending went up by almost ten pounds (£9.95) once I got to the checkout. This delivery charge is far higher than most online retailers.
Loved my roasting dish
Loved my roasting dish! I got it as a gift, looks expensive, amazing value. Eco friendly packaging. Thanks xx
Great selection of products
Great selection of products and a local business too, which I am always keen to support. Very pleased with the purchased product and price, which was competitive. Delivery took slightly longer than originally estimated but arrived well-packaged and without damage.
Site easy to navigate
Site easy to navigate, you can shop with confidence knowing all items are excellent quality. Ordering us simple and deliveries are quick with excellent packaging.
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