Silviax Reviews 

341
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Please beware this company is a fraud please don’t waste your time and money here!!!!!!!They will take your money and not send items and will not send you a refund

Rated 5 out of 5 stars

Love the quality of the jewelry doesn't feel like cheap chains. I have been ordering from them for long time. The jewelers take time for every pieces always received my merchandise on time when pro... See more

Rated 1 out of 5 stars

Horrible. Order a name necklace they made the second letter capitalized not the first letter so the necklace looks stupid. Order earrings the second letter was supposed to be a Y, it looks like a back... See more

Rated 5 out of 5 stars

I’ve made two purchases from this company for name plate necklaces and both times I have been satisfied. They are absolutely gorgeous and I receive compliments on them each time they are worn. I’d hig... See more

Company details

  1. Shopping & Fashion

Written by the company

Silviax was conceived in 2010 from the spark of an idea – that each piece of jewelry narrates a distinct tale. With innovation as our compass, we empower customers to infuse their essence into customized jewelry for every occasion. From necklaces and rings to bracelets, anklets, and complete sets, each item is thoughtfully crafted to capture your individuality. With Silviax, you don’t just wear jewelry; you wear your story.


Contact info

3.3

Average

TrustScore 3.5 out of 5

341 reviews

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3.3

All reviews

(341)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it

I purchased a necklace (initial) for my daughter that’s soon to Graduate from Highschool, once I gave it to her so that she can put it on…she haven’t taken it off since lol. We both love it. Good Job Silviax

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Love the quality of the jewelry doesn't…

Love the quality of the jewelry doesn't feel like cheap chains. I have been ordering from them for long time. The jewelers take time for every pieces always received my merchandise on time when promised never had an issue. The merchandise is very reasonable priced always will order from them

May 30, 2023
Unprompted review
Rated 2 out of 5 stars

I ordered over 140.00 worth of jewelry

I ordered over 140.00 worth of jewelry. Most of it was nice but two necklace (one being the most expensive about 45 and the other ahoy 25) looked horrible (color and fake look). I contacted to try and return it and this was there response :

Dear customer,
Thanks for your response. Is the chain too long? Do you want another 14" chain?
According to our refund policy, customer is responsible for return shipping fees and Silviax only refund 50% fee if customer returns the items due to personal reasons.
We can send you a new chain. Is it ok for you?
Look forward to hearing from you.
Best wishes,
Blink

I asked them for a new chain since it’s pointless to loose 50% and pay shipping back and this was their response:

Hi, there
We can send you a new chain for initial necklace but you need to pay the shipping fee $6. But if you want a new 13.5mm Cuban Chain you need to pay $27.
So if you want the a chain for crown letter necklace, you need to pay $6. If you want both chain, you need to pay $33.
Please let us know your thought.

So basically, you better hope their items are nice or you’ll pay for a whole other new chain from them just to get half refund or get another piece. Pointless. Never shopping from them again.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a memorial piece for my…

I ordered a memorial piece for my friends daughter. The picture quality was amazing and clear. The pendant piece was solid. The chain could have been better quality but overall I order another piece for her mom

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings

Customer service was great with answering any questions or concerns that I had… my earrings came quick and they are beautiful! I can’t wait to wear them

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

I received both my necklaces

I received both my necklaces, they are very beautiful. Also it did not take a long time to get them, they go with all my outfits. The price was just right. And the box to store them in is wonderful. Thank you

May 1, 2023
Unprompted review

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