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Simmer Eats Reviews 

12,956
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 7,501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the meals for their delicious taste, high quality, and variety, often noting they feel fresh and nutritious. Many people appreciate the convenience and time-saving aspect, making healthy eating easy for busy lifestyles. Reviewers frequently highlight the excellent customer service, with staff members often checking in and resolving queries quickly. However, some customers also noted issues with delivery, including damaged packages, missing items, or food left in unsuitable conditions. A few other people also felt that meal quality could be inconsistent, with some finding limited variety, receiving incorrect orders, or encountering foreign objects. Additionally, some reviewers experienced unhelpful customer service when issues arose, such as difficulties changing meal selections or receiving minimal resolution for problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the taste, variety, and convenience of... See more

Quality

People report positive experiences with quality, often praising the delicious, flavorful, and filling nature... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its promptness and convenience,... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting helpful and polite... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the service makes their life... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meals are lovely. Very flavourful and so easy and convenient when me and my partner both work different hours and have different tastes. My only complaint is the recipes tend to be very similar we... See more

Company replied

Rated 5 out of 5 stars

I’ve tried several meal prep companies in the past but simmereats has so far been the best. Only one slight issue which was dealt with very swiftly. I have recommended to several friends and colle... See more

Company replied

Rated 5 out of 5 stars

I’ve only been using Simmer eats for a few weeks but up to now they have been excellent. Good size portioned tasty convenient meals which fits in nicely as I’m getting home later from work . The time... See more

Company replied

Rated 5 out of 5 stars

Delicious meals, really tasty for the macros, and clean too. Excited to try the lean option next. Only suggestion would be for a way to see how much each week will cost before payment. And if orderin... See more

Company replied


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(12,956)

7,378 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing!

I have been using Simmer for about 3 weeks now. Honestly great service and the meals have been amazing so far. Would really recommend. The team , especially Lily had been great at checking in to make sure the meals are up to scratch!

July 21, 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear you're enjoying our service and that the meals have been amazing. We appreciate your recommendation! 🧡

Rated 5 out of 5 stars

Time saving, quality meals

Cost effective healthy meals with no additives. Saves me a bunch of time cooking and a bunch of money not having to buy meals on a day to day basis. Meals are great as well, noticed a difference in my energy levels after my first week which was unexpected. Shout out to Lily, she’s great.

July 21, 2026
Unprompted review
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Reply from Simmer Eats

Hi James,
We're so happy to hear our meals are making such a positive difference for you, both in saving time and money! It's fantastic that you've noticed an improvement in your energy levels. We'll be sure to pass along your kind words to Lily! 🧡

Rated 5 out of 5 stars

Tasty meals

Tasty meals. I would like more variety and less ingredients (sometimes you have the exact same list of ingredients meal to meal)

September 7, 2025
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Reply from Simmer Eats

We're so glad you enjoy our tasty meals! We appreciate your feedback regarding variety and ingredients, and we're always looking for ways to improve our menu. 🧡

Rated 1 out of 5 stars

ABSOLUTELY AWFUL DO NOT SUBSCRIBE!

ABSOLUTELY AWFUL DO NOT SUBSCRIBE!

I signed up for the trial box for 44gpb and the box arrived yesterday. All of the meals were wrong and not what I ordered. This is the next day and theyve taken a further 51.93gbp and given no explanation or notification for it. I hurried to cancel my subscription and now i am locked out of the website and need to resubscribe to view anything on the website. WTAF who does business like this???

July 21, 2026
Unprompted review
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Reply from Simmer Eats

Hi Craig,
Thank you for your review and we're really sorry your first experience with us was such a stressful one.

Wrong meals on your first box, an unexpected charge the very next day, and then being locked out of your account, we completely understand why that felt overwhelming and we're sorry none of it was handled clearly from the start.

We're glad we've since been able to get in touch and resolve everything for you. We're sorry it came to this point and we hope we get the chance to make a much better impression in the future.
Charlie 🧡

Rated 4 out of 5 stars

Delicious, clean. Great customer service

I had an issue with the courier leaving my box in the sun, to which my meals were spoiled. Jeneva from the complaints team was quick with a reply and satisfactory resolution to my complaint. Having said that the packing is impressive and apparently temp controlled, which was evident on my 2nd delivery. The meals are delicious and clean. The customer service makes everything that much better and the site is easy to navigate which is always a bonus.
Very impressed with Simmer so far. Let's see what the future holds. Well done Simmer and thank you Jeneva 👏🏾

July 19, 2026
Unprompted review
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Reply from Simmer Eats

Hi Dean,
Thank you so much, this has genuinely made our day! 😊

We're really sorry your first delivery was spoiled but we're so glad Jeneva was able to get things sorted quickly and that your second delivery showed what our packaging is really capable of. We'll make sure she sees this, she'll be absolutely thrilled!

We're so glad the meals are hitting the mark and we can't wait to keep impressing you. Here's to many more boxes!
Charlie 🧡

Rated 1 out of 5 stars

Food poisoning risk - meals delivered at 12 celsius!!!

Delivered meals at 12 degrees celsius and yet they reckoned the meals were safe for another 12 hours! Sending me scripted replies rather than dealing with the issue. Avoid if you don't want food poisoning.

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Adam, thank you for your review and we are truly sorry for your experience.

You raised a genuine food safety concern and the responses you received didn't reflect the seriousness of that. We're sorry.

We tried to call you today to speak with you personally but unfortunately couldn't get through, we've left you a message. We'd really like the chance to speak with you directly and make sure this is properly resolved.

Hope to connect soon.
Charlie 🧡

Rated 3 out of 5 stars

Decent meals

Decent meals, way too difficult to cancel. Took loads of clicks, wasn't on the main site, and many FOMO techniques to try and keep you.

July 21, 2026
Unprompted review
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Reply from Simmer Eats

Hi,
Thank you for your review and we're glad the meals have been decent!

We completely hear you on the cancellation process, it should be as straightforward as signing up and we're sorry it wasn't. That's feedback we're taking seriously and working to improve.

We hope we get the chance to win you back in the future and wish you all the best!
Charlie 🧡

Rated 5 out of 5 stars

Simmer meals are delicious and…

Simmer meals are delicious and perfectly portioned. They leave you feeling full and not craving snacks and treats.
They are easy to prepare and ready in 3 minutes.

July 20, 2026
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Reply from Simmer Eats

Hi Joe,
We're so happy to hear you find our meals delicious and perfectly portioned! Thats what we love to hear! Thanks for your feedback!
Charlie🧡

Rated 5 out of 5 stars

Learning to love chef made menus all delivered to your door

Simmer was recommended to me and I’ve tried it for a few weeks now. It’s great trying new meals, made by chefs, so I don’t have the hassle of buying and making the meals myself. I’m still finding out my likes and dislikes, but the overall result is definitely a positive one. Thank you to Lily!!
Delivery service is great and also tracked, so you know when it’s going to be delivered.

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Hi Carolyn,
We're so glad you're enjoying the convenience of chef made meals and exploring new dishes! We're over the moon to hear that your experience has been so positive, We appreciate you sharing your feedback!
Charlie🧡

Rated 5 out of 5 stars

Great meals

Great meals, good choice and so easy i cannot go wrong!
Zidane is sound from their team too!
Thanks Simmer, and Zidane... legend!

July 19, 2026
Unprompted review
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Reply from Simmer Eats

Hi Alex,
We are so happy to hear you enjoyed the great meals and choices! Thank you for the fantastic rating! I will pass your feedback on to Zidane!
Charlie 🧡

Rated 5 out of 5 stars

Quick and very tasty

Quick, easy and very tasty! Has made losing weight with a crazy work schedule so much easier.

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Hi Ruth,
We're so happy our meals are making your weight loss journey so much easier, especially with a busy work schedule! Thats exactly what Simmer is all about!
Charlie 🧡

Rated 5 out of 5 stars

Fantastic tasting meals

Fantastic tasting meals delivered to your door fresh and delicious

July 20, 2026
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Reply from Simmer Eats

Hi Adam,
We're so happy to hear this! We look forward to cooking for you again soon! 🧡

Rated 5 out of 5 stars

Tasty food and so convenient

Tasty food and so convenient whilst work has been busy! Such a stress off of my mind to know that I have lunch and dinner waiting for me. A tad expensive without the discounts

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Hi Nathan,
Thank you so much for your lovely review. providing convenience during your busy work schedule and taking the stress out of meal times is what Simmer is all about. We appreciate your feedback regarding pricing though, we understand sustainability is really important.
Charlie 🧡

Rated 5 out of 5 stars

Absolutely great tasting meals!

Absolutely great tasting meals!
Helping me keep to my health journey and saving me hours and hours of meal planning, shopping and cooking!
Great customer service - Zidane has been great and reached out to see how i’d been finding the service. Seems like a great company, always looking for ways to improve

July 20, 2026
Unprompted review
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Reply from Simmer Eats

We're so happy to hear our meals are helping you on your health journey and saving you so much time! It's wonderful that our team has provided great service and we're always looking for ways to improve. Thank you for your kind words! 🧡

Rated 5 out of 5 stars

5 stars from us ✨️

We have been using simmer for a few weeks now and were really impressed! All the meals are delicious, great portion size and makes our evenings so much easier. Lovely variety each week too! We have contacted their customer service support with an enquiry about our order and the team were so quick to reply and all very friendly. Five stars from us!

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Hi Hugo,
We're so happy to hear you're impressed with our delicious meals and generous portion sizes! We're so happy to hear we're making your evenings easier with our variety. We're also thrilled our customer service team was quick and friendly. Thank you for the five stars! 🧡

Rated 5 out of 5 stars

Love the choice and everything is so…

Love the choice and everything is so tasty

July 18, 2026
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Reply from Simmer Eats

We're so glad you enjoyed the variety and found everything to be so delicious! We appreciate your wonderful feedback. 🧡

Rated 5 out of 5 stars

Simmer eats is truly a life saver!

Simmer eats is truly a life saver!

As I work long hours, I do not get much time to cook / prepare food and since I am heavily into fitness, I needed an alternative solution.

That is where simmer eats came in, truly tasty meals with the ability to meet my macro needs. The convenience and healthiness is what I honestly pay for. I can now put my time into other areas saving me a lot.

Marie from simmer eats has given me a great customer service answering anything I was curious about quickly and making sure I had a great overall experience.

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Hi Earl,
Thank you so much for this wonderful review!

Helping people who work hard and take their fitness seriously eat well without sacrificing their time is exactly what Simmer is built for, so hearing this means the world to us!

We'll make sure Marie sees this too, she'll be absolutely thrilled. Going above and beyond to make sure every customer has a great experience is exactly what she does and she deserves every bit of this! 🙌

Thank you for being such a brilliant customer and we can't wait to keep fuelling your fitness journey
Charlie 🧡

Rated 5 out of 5 stars

Lovely food & tastes amazing !

Lovely food & tastes amazing !
I’m loving it & eating healthy for once without going shopping or cooking !

July 16, 2026
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Reply from Simmer Eats

Hi Della,
We're so happy you're loving our food and finding it amazing! We love to hear we're helping you eat healthy without the hassle of shopping or cooking.
Charlie🧡

Rated 5 out of 5 stars

So impressed excellent service

This is really an excellent service I can’t believe how delicious all the meals I’ve ordered so far have been, Saves so much time and guess work for calories and protein. I’m looking to lose weight while training and eating right the first week I lost 4lb, It’s great not to have to think about what meals to cook or go shopping. The deliveries come on a Sunday about lunchtime every week without any issues. I highly recommend Simmer Eats ❤️

July 20, 2026
Unprompted review
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Reply from Simmer Eats

Hi Lucinda,
Thank you so much for this message!

4lb in your first week is absolutely incredible, you should be so proud! Knowing that Simmer is playing a part in helping you hit your weight loss and training goals is exactly why we do what we do.

We're so glad the meals have been delicious and that the deliveries have been smooth every week. That's what we always aim for!

Thank you so much for recommending us and please keep us posted on your progress, we're rooting for you every step of the way! 🙌🧡

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