Simon Kelman Plumbing & Heating Ltd Reviews 85

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Had the boiler inspected by a member of this company. He reported that a part was faulty and the complete boiler would need to be replaced at a cost of £5,722.00 I contacted the boiler manufacture... See more

Rated 5 out of 5 stars

I needed a new exterior tap. The plumber turned up exactly on time, was friendly and completed the job perfectly. He even took the time to make sure the new tap fitted a garden hose and pressure washe... See more

Rated 5 out of 5 stars

After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a... See more

Rated 5 out of 5 stars

Although the appliance was missing the LPG gas converter the company acted quickly to obtain the missing part and ensure the installation was legally compliant before people moved in. Would use again.... See more

Company details

  1. Plumber

Information provided by various external sources

We are a local Plumbing & Heating company based in Inverness, covering the Highlands and Moray. Our Plumbing and Heating Engineers are experienced in all aspects of plumbing and are fully qualified to work on oil and gas heating systems. We offer free quotations and a quick response​ time with no call out fee.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bathroom upgrade

We are really pleased with our new bathroom. Thank you to everyone for excellent customer service and going the extra mile when things went a little off plan.
If you need a job done we would recommend Simon Kelman Ltd to get it done satisfactorily and to your specification.
Thank you to the whole team especially Donnie and Nigel 👍

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service …

We are so delighted our living flame gas fire is fixed . We were told by lots of plumbers they would not deal with these fires ( as parts are hard to find) but it didn’t need parts , just a reassembly of the coals and cleaning blocked flues . Thanks to this plumber we don’t have to fork out 3,000 for a brand new fire and we will now have a lovely fire for Xmas day. So very grateful for your help on this most stressful situation . 🌺🌺🌺🌺😀

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Engineer Austen pleasant, efficient and very helpful. Serviced boiler and explained what is required for Equipotential Bonding.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

You have to wait for these guys but when the do a job they do it right and at a reasonable price. We had a radiator with a stuck tap and a leak. Every plumber we contacted would come, shake their head and tell us they needed more tools and would be in touch, never to be seen again. Kelman came out, stripped the tap and rebuilt it, curing the leak. Then cleaned up after the job was done. Great service

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

New Electric Shower, tray and enclosure

Excellent Service from initial call through to completion. Very efficient and friendly workforce. Works area was left very tidy at all times. Job started and completed within the agreed period. We would have no reservations in highly recommending this company. They will be our first port of call for any future plumbing works.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

New utility system boiler fitted. Excellent job


Our old boiler broke down in August after 40 years and we requested a quote from Simon Kelman Plumbing & Heating Ltd and Donnie Maclean came out promptly to provide a professional survey and competitive quote. Agreed start date 17 September 2024. We were delighted to see the engineers (Craig & Gordon) arrive on time as arranged and they wasted no time to start the project and did not stop all day except when I gave them cups of tea !!!! They were very Professional and the standard of craftsmanship was excellent connecting the new boiler to my existing pipework also the installation of the flue to the roofline and great job with the external flashing very tidy with little mess. Boiler works really well and completely meets our expectations. What a great feeling it is to have our Central heating Working Again and a warm home throughout. Follow up visit from Donnie Maclean after fitment to check everything was to satisfaction also supporting staff friendly and very efficient and would recommend Simon Kelman Plumbing & Heating Ltd to anyone.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

New Radiators

Kelmans came out promptly to provide a competitive quote and completed the work to a high standard and at the quoted price. Couldn't ask for anything more!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, talked through what was happening. Helpful info. Will and have recommended to others. Great value for money.
supporting staff friendly and very efferent.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Always professional and courteous

Always professional and courteous. Work is always carried out to a high standard and their prices are competitive. I've used their services many times and always recommend them to anyone looking for a plumber.

August 5, 2024
Unprompted review
Simon Kelman Plumbing & Heating Ltd logo

Reply from Simon Kelman Plumbing & Heating Ltd

Thank you for taking the time to write a review and recommending our services.

Rated 5 out of 5 stars

Professional Service

We booked our Combi Boiler in for its annual service and, as always, had a professional service provided from start to finish. Pricing for the work was very good. Highly recommend.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

New combi-boiler

Requested a quote for new combi-boiler. Turned up on time, professional survey. Short delay waiting on quote but happy with quote. Agreed start date. Very tidy with little mess. Boiler works really well and completely meets our expectations. Would definitely use again or recommend to anyone.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent plumbers

Excellent plumbers. High quality plumbing work and good office support for scheduling etc. Rates are very reasonable.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service .

Excellent service .
Mum who has dementia boiler broke down .Tracey got an engineer Austin to call .Austin fixed the problem and text me to let me know mum had heating .I would like to thank you so much .
This is a five star company with five star staff .

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

A company and people that go beyond…

A company and people that go beyond normal expectations. Easy to communicate with, experienced, highly knowledgeable and an appreciation of what the customer faces is an unbeatable mix. Top of the list however is reliability. No matter how big the job may be, S.K is first in line for me.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and friendly helpful staff

After being let down big style by another company we contacted Simon Kelman and were offered a visit early the next morning. Unfortunately we were still waiting on the part for our boiler which was delayed by the carrier. Austen came out to us the following day and installed the part. He really did go above and beyond for us and after 14 days without heating or hot water during freezing temperatures we were so grateful. Thanks Austen and thanks Simon Kelman and Company we will definitely be pleased to deal with you again.

December 2, 2023
Unprompted review

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