Simon Kelman Plumbing & Heating Ltd Reviews 85

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Had the boiler inspected by a member of this company. He reported that a part was faulty and the complete boiler would need to be replaced at a cost of £5,722.00 I contacted the boiler manufacture... See more

Rated 5 out of 5 stars

I needed a new exterior tap. The plumber turned up exactly on time, was friendly and completed the job perfectly. He even took the time to make sure the new tap fitted a garden hose and pressure washe... See more

Rated 5 out of 5 stars

After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a... See more

Rated 5 out of 5 stars

Although the appliance was missing the LPG gas converter the company acted quickly to obtain the missing part and ensure the installation was legally compliant before people moved in. Would use again.... See more

Company details

  1. Plumber

Information provided by various external sources

We are a local Plumbing & Heating company based in Inverness, covering the Highlands and Moray. Our Plumbing and Heating Engineers are experienced in all aspects of plumbing and are fully qualified to work on oil and gas heating systems. We offer free quotations and a quick response​ time with no call out fee.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent job

The workmen arrived on time, they got on with the job and worked hard till 6pm
They covered up carpets etc, they were all friendly and respectfull
And so I would certainly recommend

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful plumbing company - recommended

When my boiler stopped working and my house was freezing cold, I had difficulties getting a plumber to come out. I 'phoned Simon Kelman Plumbing & Heating and found them very friendly and very helpful. In the end, my usual plumber was able to come out late afternoon, but I would be very happy with Simon Kelman for my next boiler service.

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

Unresolved …

I phoned Simon Kelman as I had a slight leak on my new bathroom tiled floor of 2 years old. A plumber attended didn’t know where it was coming from and asked me how he could get into the toilet. Once he removed the toilet he then went on to blame shape of the toilet, how it was fitted and left the toilet not plumbed back in and I explained we needed a spare toilet as we had someone in the house with Ulcerative Collitis. They then said to get the guy back who fitted it and then charged me £81 for the pleasure. When I contacted to express my feelings was basically told it was cheaper option for me!!!! I am pleased to say I phoned another plumber who resolved the problem free of charge for me.

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

Complete replumbing of heating and hot…

Complete replumbing of heating and hot water system in an old house, superb job. Very neat, tidy and quality finish. Working around other trades wasn't a problem. Very reasonable price and extra works added reasonable cost too. Highly recommended

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and VFM

After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a week later. Austin and his apprentice were top notch - competent, tidy and thorough, advising on issues not noted by other service engineers who seemed to want nothing more than further/extra work from attending. Then a more than reasonable invoice charge. We are very pleased.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Professionalism and courtesy

From the initial enquiry throughout the actual work to the concluding inspection all aspects of a complex job were carried out with professionalism and courtesy.
I am very pleased with the result

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

This company provided a top class…

This company provided a top class service with technical efficiency and ability far beyond the previous installers of our hot water system and fairly new boiler. We wish we'd got them in the first instance rather than the original installers. The response from them was second to none and we would have no hesitation in recommending them for all plumbing & boiler works.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

A very good experience.

A very good experience.
Office staff were friendly and helpful, keeping me up to date with covid-related staffing problems and providing alternative dates.
Your plumber was excellent. Arrived on-time and carried out the boiler service cleanly and in an exemplary and highly professional fashion. Recognised our covid concerns, my wife and I are both immunosuppressed, and took great care to ensure our safety.
Will be using Kelman Plumbing again and would recommend without reservation.

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

Have used this firm a couple of times…

Have used this firm a couple of times to service my boiler. They come when they say they are going to and, although I have no technical expertise, appear to do a thorough and competent job. I would certainly recommend them

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Wanted an external tap fitted

Wanted an external tap fitted. Phone response was polite efficient knowledgeable. Was able to give me a start date only three days hence. Plumber arrived on time was very friendly knew his stuff got the job done to a very high standard without fuss .I was very impressed throughout and this company will be my first choice for all future heating and plumbing work.

June 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I have used Simon Kelman twice recently and both times they were knowledgeable and efficient.

May 6, 2021
Unprompted review

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