Simple Car & Van Rental Reviews 

133
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant car hire company! Easy to book, Neal was at Exeter station when we arrived, great car and no issues on return. Would highly recommend and will definitely be using these guys again. Thanks fo... See more

Rated 5 out of 5 stars

Best car hire there is!! Amazing service and communication, very smooth process overall. Cars are lovely and without any problems. Highly recommend!

Company replied

Rated 5 out of 5 stars

Our car broke down on the very first day of our family holiday to Devon. We contacted several car hire companies, none of which could supply a suitable car for a reasonable price, nor could they get o... See more

Rated 5 out of 5 stars

We stressed out Americans arranged a rental car through Simple Car prior to a recent trip, including pick-up and drop-off at the Exeter rail station. Everything went smoothly and without a glitch. A... See more

Company details

  1. Car Leasing Service
  2. Car Rental Agency
  3. Van Rental Agency

Written by the company

Conveniently located family-run Car & Van rental at Exeter StDavids, Torquay & Totnes Train Stations. Explore Devon & Cornwall with ease. Quality vehicles, friendly service. Book now


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time, first class

On time, great service and £40 cheaper than Enterprise rental. Staff were very helpful and the vehicle was first class. Would recommend this company.

May 12, 2018
Unprompted review
Simple Car & Van Rental logo

Reply from Simple Car & Van Rental

Thanks Brian, hope all is well!

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to book and great customer service. Recommended.
However I did want to book again for next month but it was only giving me the choice of one month and I only need 5 days.

May 12, 2018
Unprompted review
Simple Car & Van Rental logo

Reply from Simple Car & Van Rental

Hi Caroline, thanks for your kind review.
Picking up on your reservation request, I'm guessing this was last week? as we had some date issues within the site, I'm glad to say that this has now been fixed and is back to normal.
Hopefully we can see you again soon! NH

Rated 5 out of 5 stars

A seriously positive experience!

Firstly, were relieved to see staff at their stated location, so that was a positive start. The good news continued as we were allocated a new vehicle. All staff members that we had contact/dealt with were courteous and professional. Our trip was certainly one to remember however, even the super narrow and at times busy traffic in the Cornwall region couldn’t take the smile from our face.
Our return to Plymouth 5 days later went perfectly to plan...except for the fact that I’d left my new/ expensive sun glasses in the vehicle. Fortunately, the honesty and integrity of the staff come to the fore and before we alighted our train for the return to London, my glasses were returned...a huge thank you there! Only positives for this experience...10/10
Joe & Sue Papac (Wollongong, Australia)

May 3, 2018
Unprompted review
Simple Car & Van Rental logo

Reply from Simple Car & Van Rental

WOW!! Thankyou Joe & Sue we really appreciate your kind words. Ill make sure the team in Plymouth see your review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Met at station with the car for collection and drop off and even a lift to my next meeting. Will use again.

April 27, 2018
Unprompted review
Simple Car & Van Rental logo

Reply from Simple Car & Van Rental

Thank you Charlie, really appreciate it.(I hope you made the meeting!)

Rated 5 out of 5 stars

Really good value and incredibly…

Really good value and incredibly helpful and flexible. Meet and greet at station was superb and totally hassle free. I’ve hired hundreds of cars but this was by far the best service I’ve ever had . Thanks guys !

April 26, 2018
Unprompted review
Simple Car & Van Rental logo

Reply from Simple Car & Van Rental

Thankyou Susan, we are really glad to hear we came out on top.

Rated 5 out of 5 stars

Honest

Honest, friendly and a great clean car. Thanks Guys

February 25, 2018
Unprompted review
Simple Car & Van Rental logo

Reply from Simple Car & Van Rental

Thankyou Martin! Glad you enjoyed it!

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