Simplelifehomes Reviews 

I had issues arranging a viewing and accessing the application centre via the website. I emailed the company and was helped to book a visit and finalise my log in to the application centre by Niamh.
She responded promptly and was really helpful.

Charlotte was very patient and welcoming and followed through with my request

From the moment I moved in, every department has been welcoming, professional, and incredibly helpful. Response times are always quick, with clear communication and acknowledgement of any queries I’ve raised. If one person doesn’t have the answer straight away, they always go the extra mile to ensure the issue is resolved promptly.
It’s also reassuring to know there’s a reliable maintenance team in place. I recently reported an issue with my front door sticking, and it was resolved within just a few days. The speed and care taken made me feel safe and secure in my flat.
Overall, the service and support have been excellent, and it’s been a really positive experience living here so far.

Niamh was extremely responsive and helpful in helping me secure a property! Estimated response time was only a couple of minutes, almost unheard of.

Niamh at Simple Life Homes is outstanding! She is so attentive and has dealt with my millions of questions seamlessly and with precision. She is nothing short of amazing! She made the process of booking a viewing easy. I’m new to all of this and she understood my needs from the get go. Absolute star!

These people are just put=re con merchants imo. There is no telephone nunber to reach them and the one advertised does not exist. This is an estate which I visit and every time I go there the kids are on the streets kicking balls at expensive car windows and now they are throwing stones at car windows. Before long you will see that this estate becomes like any other, usually council run, troubled estates. I am not going to deliver there again and as for recommending anyone to rent, let alone buy from them, this is a huge red flag. If they are mixing respectable law abiding citizens with those that can not be bothered to discipline their chidren then this estate is going to get out of hand very quickly. Obviously this compan is all about the money with not even a nod to the tenants and buyers who have got to live there and it is only going to get worse. Leave if you have the chance and find some where properly managed. I have spoken to many of the residents they are very unhappy. Speak with your feet and send a message to this company that they obviously do not want to hear because theire is no complaints line, no customer service ine and not even a company teleohone line that is in operation - I mean that right there says it all. What about the elderly who have not got access of a compputer and could not use it if they did, or the disabled etc - these people do not care.

Niamh was excellent to deal with throughout my application process. Her prompt replies were really helpful and professional. She was very clear with instructions as-well as answering any questions which I had.

Amber was really helpful and got back to me straight away Thankyou

Absolutely terrible experience renting with Simple Life.
I’ve been renting with them for almost 2 years, and their customer service and maintenance support are among the worst I’ve ever experienced.
First of all, it is practically impossible to speak to anyone over the phone. You can spend hours waiting to get connected, and more often than not, they simply decline the call. For a company managing people’s homes, this level of communication is unacceptable.
Their maintenance process is even worse. Our fridge and freezer completely stopped working, leaving us without any way to store food properly. Instead of providing urgent assistance, tenants are forced to use an outdated and glitchy maintenance portal that barely works.
I submitted a maintenance request immediately. After 2 days, I finally received a message saying the issue had been redirected to the manufacturer. Meanwhile, we have now been living with a broken fridge and freezer for over 2 weeks.
This is not just an inconvenience, it is a health and hygiene issue. Food cannot be stored safely, groceries are constantly being wasted, and yet there seems to be no urgency or care from the company whatsoever.
Very disappointing service for a company that advertises itself as a professional landlord.

Absolutely love my new home. Feel very settled. The team are fantastic and they respond quickly if you have any questions or support.

James S was very helpful, very clear in his instructions and the problem was solved immediately, 100% wouldn’t hesitate to contact again, amazing first impression.

Been renting at fairways Salford now for over a year. The garden well SHOCKING.
Soil and turf thrown over rubble. The amount of huge i picked up is crazy.
The garden is completely uneven full of nettle bushes. I have a young family with a disabled child who has nowhere controlled to play outside.
After 1 year of complaining
They finally got round to sorting it.
Result a bit of soil and grass seed in 3 areas. The garden is unsafe still, clearly needs a full re turf but that will cost them too much money. Absolute cowboys. We pay rent on time every month yet still they wont sort the issue properly.
So were forced on wasting more money on finding somewhere else to live so my kids have a safe garden to play. How they get away with this is crazy the news needs to know bout companies like these , Im seeking legal advice on the matter.

I have recently started renting a simple life home in the Burton on Trent area. What a fantastic experience and excellent home. A special thank you to Paulina and Danielle in being extremely helpful ensuring we had everything in place for the tenancy. The entire experience has been a pleasure from start to finish and I highly recommend anyone in renting a simple life home.

When I called and spoke to James he was so helpful and really knew how to deal with me. I suffer with mental health and with the knowledge of possibly being homeless, James dealt with my situation professionally and calmly. Would highly recommend simple life. Always ask for James

I have recently moved into one of the Simple Life homes in Wolverhampton and we had a couple of maintenance issues that we raised, I spoke with Will today who was very professional and did an excellent job in chasing up these queries with the relevant departments to ensure that these are dealt with promptly. 5/5 stars for super customer service.

I've had multiple problems since moving into my new build flat with my "relationship manager" being absolutely useless, providing silly suggestions to problems i've endured. For the monthly amount for this apartment, i think they provide a shocking service. Wouldn't recommend to others.

I just viewed a property with Simple Life Homes and was really impressed with the modern new-build homes for rent. James was really helpful and easy to talk to, answered all my questions, and made the viewing informative. Thanks, James!

Comminications with the amazing james is superb.
Thank you for your help on my applications process.

Niamh was very helpful on the phone. She helped solve my application issue. Very much appreciated!

Done the application online James and rang and now have the viewing all booked just last few bits to do so fingers crossed it all works out