Tried to con my elderly mother ordered a chair phone said the could not deliver but promised an instant refund. Never did it and now messing her about and really stressing her out. Scam on line store... See more
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See what reviewers are saying
Disappointed at the web site, I purchased a three wheeled electric scooter for my wife going by the one advertised on there web page, but the scooters handle bar were different to the one received,... See more
Ordered some Sandpiper slippers (pale blue with white flowers as featured on their website) and paid extra for next day delivery. Had no order confirmation by email so had to call to chase the o... See more
I ordered a mobility scooter for my wife online on Saturday 8th Sept its now 25 Sept & no scooter. I have phoned simplelifemobility 4 times and their delivery company HDD 2 times. Simplelifemobility h... See more
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Company details
- Mobility Equipment Supplier
- also in
- Hospital Equipment and Supplies Store
- Physiotherapy Equipment Supplier
About Simplelife Mobility
Information provided by various external sources
Simplelife Mobility has one aim: to make buying the mobility products you need as simple as possible.
That promise begins with this website. We think that you will find it much easier to use than other mobility websites and that you will be able to find what you need quickly.
We're always on hand to answer any questions you have on our products, whether it's about colour, size or price. Our telephone lines are open 24 hours a day, seven days a week. Just call 0800 978 8907
We think that once you've tried Simplelife Mobility you won't want to go anywhere else. After all, everyone wants a simple life!
Contact info
Glove House, DY8 1UX, Stourbridge, United Kingdom
- 0800 978 8907
- review@simplelifemobility.co.uk
- www.simplelifemobility.co.uk
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Disgraceful customer service
After paying the additional £12 for a Saturday delivery for an urgently needed wheelchair, it did not arrive. Rang customer service and was told he couldn’t help other than to give me an incorrect phone number of delivery people. Rang again on Sunday and another man also was unable to help but did put me on hold for around 10 minutes. Unfortunately for him, the phone was “live” when I heard the first man say “oh, you need to do ..... S**t! Tell her to ring in the morning “. I was incensed! I repeated to the advisor what I had heard but he made no comment about it. I told him to cancel the order and he said he couldn’t do that either! I went through PayPal and they agreed to refund me. The only decent thing about the whole business. Would never consider doing anything else with this company. Steer well clear!
Good fast service
Good fast service, I ad to buy complete new wheels. when a set of new wheel bearings would have done the job, much cheaper.
Wheelchair
Good product bought for my mother and she loves it and good value
Easy to order online and very helpful…
Easy to order online and very helpful lady confirmed that that part I needed would fit my mother's wheelchair. And came the next day so Mum was without her wheelchair for shortest time possible.
I was very impressed with the service I…
I was very impressed with the service I received. The staff went above & beyond the call of duty in assisting me with my request.
Thank s to all of you at Simplelife Mobility
Had trouble with my internet whilst…Getting more mobile
Had trouble with my internet whilst wanting to order a Rollator so phoned instead the lady the other end was most kind very professional and swift in putting order in for me' i received my order couple days later and i was not disappointed it has helped me immensely many thanks Simple Life will be in touch soon....
Great service.
Cheap chinese made rubbish
Cheap chinese made rubbish. Poor quality products that are barely safe to use.
Lightweight Folding 10.5kg Transit…
Lightweight Folding 10.5kg Transit Wheelchair with Handbrakes SL-0103-BL. At £99 plus VAT I think that this is a very good deal. The chair is perfect for taking my gran out. Very easy to purchase online with VAT exemption. The wrong chair was delivered but swapped next day. Still rates 5 Star in my book.
Great service with prompt next day…
Great service with prompt next day delivery.
Good service
Wheelchair very well described on website. Took two days for next day delivery but carrier’s fault not Simplelife. Goods as described and arrived in good condition. Due to Christmas holidays I contacted the company to see when they were back at work: I received a prompt and polite reply.
This product has improved my mobility…
This product has improved my mobility from a slow, shaky two-stick walk to a confident almost normal walk. I consider it one of the most worthwhile purchases i have made.
Excellent!
Excellent service and really helpful on the phone with my order, which arrived the next day. Thank you!
Late delivery
Although I paid for next day delivery, I did not get my order as I quickly as I wanted.
Really helpful advice about…
Really helpful advice about wheelchairs. Ended up ordering a wedge seat from Amazon to enhance Mum's comfort. Also ordered some excellent slippers.
Great product
Great product , value and delivered on time. Wonderful
Excellent service very quick delivery
Excellent service very quick delivery. Very happy with wheelchair and price. I would recommend to anyone . Thank you
Good service
Replacement part arrived day after ordering which was good as I only paid for standard delivery. Delivery charge bit pricey.
Item as described arrived on time
Item as described arrived on time. easy to fit job done in 10 mins.
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