Simplelife Mobility Reviews 

206
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Tried to con my elderly mother ordered a chair phone said the could not deliver but promised an instant refund. Never did it and now messing her about and really stressing her out. Scam on line store... See more

Rated 2 out of 5 stars

Disappointed at the web site, I purchased a three wheeled electric scooter for my wife going by the one advertised on there web page, but the scooters handle bar were different to the one received,... See more

Rated 2 out of 5 stars

Ordered some Sandpiper slippers (pale blue with white flowers as featured on their website) and paid extra for next day delivery. Had no order confirmation by email so had to call to chase the o... See more

Rated 1 out of 5 stars

I ordered a mobility scooter for my wife online on Saturday 8th Sept its now 25 Sept & no scooter. I have phoned simplelifemobility 4 times and their delivery company HDD 2 times. Simplelifemobility h... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Physiotherapy Equipment Supplier

About Simplelife Mobility

Information provided by various external sources

Simplelife Mobility has one aim: to make buying the mobility products you need as simple as possible.

That promise begins with this website. We think that you will find it much easier to use than other mobility websites and that you will be able to find what you need quickly.

We're always on hand to answer any questions you have on our products, whether it's about colour, size or price. Our telephone lines are open 24 hours a day, seven days a week. Just call 0800 978 8907

We think that once you've tried Simplelife Mobility you won't want to go anywhere else. After all, everyone wants a simple life!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

206 reviews

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1.5

All reviews

(206)

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Rated 1 out of 5 stars

Disgraceful customer service

After paying the additional £12 for a Saturday delivery for an urgently needed wheelchair, it did not arrive. Rang customer service and was told he couldn’t help other than to give me an incorrect phone number of delivery people. Rang again on Sunday and another man also was unable to help but did put me on hold for around 10 minutes. Unfortunately for him, the phone was “live” when I heard the first man say “oh, you need to do ..... S**t! Tell her to ring in the morning “. I was incensed! I repeated to the advisor what I had heard but he made no comment about it. I told him to cancel the order and he said he couldn’t do that either! I went through PayPal and they agreed to refund me. The only decent thing about the whole business. Would never consider doing anything else with this company. Steer well clear!

May 10, 2019
Unprompted review
Rated 4 out of 5 stars

Wheelchair

Good product bought for my mother and she loves it and good value

April 4, 2019
Unprompted review
Rated 5 out of 5 stars

Lightweight Folding 10.5kg Transit…

Lightweight Folding 10.5kg Transit Wheelchair with Handbrakes SL-0103-BL. At £99 plus VAT I think that this is a very good deal. The chair is perfect for taking my gran out. Very easy to purchase online with VAT exemption. The wrong chair was delivered but swapped next day. Still rates 5 Star in my book.

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

Good service

Wheelchair very well described on website. Took two days for next day delivery but carrier’s fault not Simplelife. Goods as described and arrived in good condition. Due to Christmas holidays I contacted the company to see when they were back at work: I received a prompt and polite reply.

January 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service and really helpful on the phone with my order, which arrived the next day. Thank you!

November 14, 2018
Unprompted review
Rated 4 out of 5 stars

Good service

Replacement part arrived day after ordering which was good as I only paid for standard delivery. Delivery charge bit pricey.

August 8, 2018
Unprompted review

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