Simplelife Mobility Reviews 

206
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Tried to con my elderly mother ordered a chair phone said the could not deliver but promised an instant refund. Never did it and now messing her about and really stressing her out. Scam on line store... See more

Rated 2 out of 5 stars

Disappointed at the web site, I purchased a three wheeled electric scooter for my wife going by the one advertised on there web page, but the scooters handle bar were different to the one received,... See more

Rated 2 out of 5 stars

Ordered some Sandpiper slippers (pale blue with white flowers as featured on their website) and paid extra for next day delivery. Had no order confirmation by email so had to call to chase the o... See more

Rated 1 out of 5 stars

I ordered a mobility scooter for my wife online on Saturday 8th Sept its now 25 Sept & no scooter. I have phoned simplelifemobility 4 times and their delivery company HDD 2 times. Simplelifemobility h... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Physiotherapy Equipment Supplier

About Simplelife Mobility

Information provided by various external sources

Simplelife Mobility has one aim: to make buying the mobility products you need as simple as possible.

That promise begins with this website. We think that you will find it much easier to use than other mobility websites and that you will be able to find what you need quickly.

We're always on hand to answer any questions you have on our products, whether it's about colour, size or price. Our telephone lines are open 24 hours a day, seven days a week. Just call 0800 978 8907

We think that once you've tried Simplelife Mobility you won't want to go anywhere else. After all, everyone wants a simple life!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

206 reviews

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1.5

All reviews

(206)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

My experience of using Simplelife Mobiliity from placing the order to receiving the item was very good. Website was easy to use and product fully met my expectations from the specifications given.

July 6, 2016
Unprompted review
Rated 5 out of 5 stars

Great rollator!

Bought a rollator with 8 inch wheels - online at a cheaper price than any of its competitors. Sturdy, smart (in the blue) and a new lease of life for someone who has struggled with getting about outside for a while! The only glitch was the wrong item arriving (due to picking error at the warehouse) but Customer Services were on to it straight away and all was resolved in just under 24 hours. Would recommend the rollator and Simple Life mobility

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Fast Service

The service was very quick, and product exactly as represented on website, except the seat is 18-1/4 inches rather than the 19 inches stated. Only niggle is that you don't get an email confirming your order, and there was no email advising the item had been shipped which was what had been indicated would be sent. Other than that, no problems. You can always check your account on the website for the status, although it is a bit of a nuisance.

May 29, 2016
Unprompted review
Rated 5 out of 5 stars

First class company.

My original purchase from this company was great value for money and a first class and very prompt delivery. We damaged a part from the wheel chair and needed a replacement part. This was despatched next day service, you could not get better than that. The customer contact person was also first rate. Top class company.

May 11, 2016
Unprompted review
Rated 5 out of 5 stars

Old fashioned service as we like to remember it.

Z-Tec Rollator was delivered the next day as expected (we had paid the extra).
My husband has a balance problem, always falling forwards, and has found the heavier rollator provided by the NHS gives him a feeling of more security. However, the Z-Tec has proved excellent for travelling as it is much lighter, folds up easily because of the mesh seat and pliable backrest, and it is easy for me to put into the back of the car. We are therefore keeping the NHS one for indoors and the Z-Tec for when we go out in the car. It is easy to use in cafes for example as it folds up, and also when going through narrow doorways, it can be reduced in size because of the way it closes. A good buy all round.

May 9, 2016
Unprompted review
Rated 2 out of 5 stars

Had to phone to chase order and incorrect item sent

Ordered some Sandpiper slippers (pale blue with white flowers as featured on their website) and paid extra for next day delivery.
Had no order confirmation by email so had to call to chase the order.
It arrived - dark blue with purple flowers.
Couldn't swap as needed for birthday present same day.
Wouldn't use this company again.
Poor Service

April 4, 2016
Unprompted review
Rated 5 out of 5 stars

SL-0100 Tri walker

Many thanks for the prompt delivery of Tri Walker,I am thrilled to bits with the quality and price of the product,,also for the extremely fine packaging it came in, and look forward to making good use of it in the future. Thanks to Milly for all her help, Richard

April 1, 2016
Unprompted review
Rated 4 out of 5 stars

Transprt wheelchair

Very pleased with the wheelchair as it is easy to move around.
It would be good if the foot rests could lock in the folded position rather than having to keep removing them.

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent so far..

I called for advice first and spoke to a very helpful lady who answered all my questions and also explained delivery details. I called back and ordered a wheelchair over the phone and received three emails. Confirmation of my order, invoice and then when it was sent, a tracking number. My new wheelchair arrived on the day I was advised it would. All in all, it was a smooth transaction. I am pleased with the wheelchair and have left a 5 star review on their website for it.

March 11, 2016
Unprompted review

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