Simply Conveyancing Reviews 

5,485
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making transactions efficient and well-managed. Many people appreciate the excellent communication, with quick response times and clear updates provided at every step, complemented by an easy-to-use online portal. However, some customers reported dissatisfaction due to significant communication issues, including unanswered emails and a lack of timely updates. These reviewers also cited slow service, delays, and a lack of proactiveness, with some experiencing complications or additional costs from basic errors.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and care... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear and consistent... See more

Response time

Consumers generally express satisfaction with response times, noting that questions are answered immediately... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kate Purrington and the team at Somply Conveyancing have processed the sale of our home with efficiency and care to detail. They have kept us well informed, were readily available by phone and were ve... See more

Rated 5 out of 5 stars

Simply Conveyancing have been excellent in every respect of our buying and selling properties. A very personal service from both Munveer Bagrah and Vicki Patel, as well as their supporting staff. Th... See more

Rated 5 out of 5 stars

My experience has been very good and on the whole someone available to speak to quite quickly and they have had the answers to hand immediately. The online portal works well so that all parties can s... See more

Rated 5 out of 5 stars

An excellent experience from start to finish. Communication was good throughout and very timely. Sheera and her colleagues were helpful at all stages through the year it took to sell the property. The... See more


Company details

  1. Real Estate Attorney
  2. Conveyancer
  3. Law Firm
  4. Lawyer

Information provided by various external sources

Whether buying or selling you will need professional help with the conveyancing – the legal process of moving home. As specialist property lawyers, we will guide you step-by-step through the conveyancing process from start to finish.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,485)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with the service we…

Really pleased with the service we received when selling our property. Everything was explained in detail, and we were updated throughout the whole process. Kieran has been very helpful and informative - he made the whole experience so much less stressful. Thank you to you all, but huge thanks to Kieran! 😊

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

House Sale

Made the process of selling the house really easy. A set price and good communication throughout, with text updates. It's a pretty much perfect way of dealing with the legal part of selling a house.

June 5, 2026
Rated 5 out of 5 stars

Professional, Efficient and Supportive

We recently used Charlotte Pawelczyk Jones at Simply Conveyancing for our house purchase and were extremely pleased with the service provided throughout.

The whole process was handled efficiently and professionally, with completion achieved in just nine weeks. Communication was excellent from start to finish. Whenever we had questions or needed clarification, Charlotte took the time to speak with us properly and explain things clearly, rather than rushing us off the phone. That level of support was greatly appreciated and helped make a potentially stressful process much easier to manage.

The online portal was also straightforward and easy to use, making it simple to upload documents, track progress and stay up to date with the purchase.

Overall, the service was friendly, responsive and highly efficient. We would have no hesitation in recommending Charlotte and the team at Simply Conveyancing to anyone looking for conveyancing services.

June 25, 2026
Rated 1 out of 5 stars

I would not recommend this firm

I would not recommend this firm based on my experience.

Communication throughout my property purchase was almost non-existent. Emails from both myself and the estate agents frequently went unanswered, and important information was repeatedly provided at the last minute.

On the day contracts were due to be exchanged, I was suddenly informed of additional costs that had been known for months. Rather than receiving support or an explanation, I was simply told that failing to produce the money immediately would inconvenience everyone involved.

Even after completion, the problems continued. I have since been contacted regarding further overlooked fees, and I recently discovered that the leasehold management company had not been properly notified of the change of ownership due to errors in the paperwork.

What is most disappointing is not that mistakes were made, but the complete lack of communication, accountability, and apology throughout the process.

Buying a house is stressful enough without having to chase your own solicitor at every stage.

April 13, 2026
Unprompted review
Simply Conveyancing logo

Reply from Simply Conveyancing

I am sorry to read your review and that the service you have received has not met our usual high standards.

I will be fully investigating this matter and will contact you once I have done so.

In the meantime, if you would like to contact me directly, my email address is vpresa@simplypropertylawyers.co.uk

Kind regards
Victoria Presa
Legal Director

Rated 5 out of 5 stars

Excellent

The staff and solicitor have been wonderful, they have explained everything to me step by step of the process in selling a house the completion went through with ease and I can only express my sincere thanks and would definitely recommend them to anyone.

June 19, 2026
Rated 1 out of 5 stars

Regret taking advice from my estate…

Regret taking advice from my estate agents to use them.

Am a first time buyer and there’s barely and explanation of next steps. Not proactive , treat you like a number. Did not listen to me when I tried to explain an issue weeks ago which eventually resulted in the whole process being delayed further . A cash sale that should have happened very quickly was unnecessarily drawn out .

Despite being told multiple times by the sellers when the deadline to exchange was we missed it . Don’t send documents when they say they will send them .

Would not recommend .

June 17, 2026
Unprompted review
Simply Conveyancing logo

Reply from Simply Conveyancing

I am sorry to read your review and that the service you have received has not met our usual high standards.

I will be fully investigating this matter and will contact you once I have done so.

In the meantime, if you would like to contact me directly, my email address is vpresa@simplypropertylawyers.co.uk

Kind regards
Victoria Presa
Legal Director

Rated 5 out of 5 stars

They know their stuff

Kim has been helpful knowledgeable and marvellous throughout and extremely patient. The other staff members have been helpful too, they all know their stuff

June 16, 2026
Rated 5 out of 5 stars

Brilliant Experience

Jade was brilliant. Not the usual painful conveyancer experience! The online portal is also helpful and easy to use, allowing us to see progress every step of the way. I cannot recommend Jade enough, she made our move easy!

June 3, 2026
Rated 5 out of 5 stars

Excellent

I just had to leave a review for Skye Marie Bennett, she was unbelievable, always answered calls and emails, always came back when promised, Skye is an absolute credit to your firm hopefully she gets the praise she deserves. Well done Skye and thank you for always being available.

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish!

These guys were the vendor's solicitor for the house we just purchased. An oversight on completing ID checks was only noticed very close to the agreed completion date and resulted in not completing on time - hugely disappointing and we were massively inconvenienced.

June 12, 2026
Unprompted review
Simply Conveyancing logo

Reply from Simply Conveyancing

We are sorry to read the content of your review, however we believe you were not a client of Simply Conveyancing.

Unfortunately, in these circumstances for regulatory and client confidentiality reasons it is not possible for us to correspond with you directly.

We would suggest that you speak directly to your own Solicitors regarding any concerns that you have in relation to this matter.

With our kind regards,

Simply Conveyancing

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