Simply Conveyancing Reviews 

5,485
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making transactions efficient and well-managed. Many people appreciate the excellent communication, with quick response times and clear updates provided at every step, complemented by an easy-to-use online portal. However, some customers reported dissatisfaction due to significant communication issues, including unanswered emails and a lack of timely updates. These reviewers also cited slow service, delays, and a lack of proactiveness, with some experiencing complications or additional costs from basic errors.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and care... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear and consistent... See more

Response time

Consumers generally express satisfaction with response times, noting that questions are answered immediately... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as seamless, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kate Purrington and the team at Somply Conveyancing have processed the sale of our home with efficiency and care to detail. They have kept us well informed, were readily available by phone and were ve... See more

Rated 5 out of 5 stars

Simply Conveyancing have been excellent in every respect of our buying and selling properties. A very personal service from both Munveer Bagrah and Vicki Patel, as well as their supporting staff. Th... See more

Rated 5 out of 5 stars

My experience has been very good and on the whole someone available to speak to quite quickly and they have had the answers to hand immediately. The online portal works well so that all parties can s... See more

Rated 5 out of 5 stars

An excellent experience from start to finish. Communication was good throughout and very timely. Sheera and her colleagues were helpful at all stages through the year it took to sell the property. The... See more


Company details

  1. Real Estate Attorney
  2. Conveyancer
  3. Law Firm
  4. Lawyer

Information provided by various external sources

Whether buying or selling you will need professional help with the conveyancing – the legal process of moving home. As specialist property lawyers, we will guide you step-by-step through the conveyancing process from start to finish.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,485)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and helpful

Simply Conveyancing represented us both for our sale and purchase. Daniel was always available for advice and updates, on what proved to be at times a challenging process. Always professional, easy to work with, recommended.

May 13, 2026
Rated 4 out of 5 stars

Our main contacts

Our main contacts, Catherine Gillett and Amy Constantine, were both very approachable and explained things clearly. But, very confusing to receive emails and requests from such a disparate range of staff - about 10 all told.

May 16, 2026
Rated 5 out of 5 stars

Excellent service

Excellent communications throughout the conveyancing process from start to finish for our sale and purchase. E mails were replied to quickly and all written communications were clear & concise. The online portal was easy to use and the uploading of documents was easy. It was good to be able to book appointments on line with our Solicitor. All the staff I dealt with at Simply Conveyancing were polite, friendly and professional. I always felt that nothing was too much trouble for them and they wanted to provide an excellent service which they did. Highly recommended.

May 22, 2026
Rated 5 out of 5 stars

Simply the best

Simply Conveyancing are Simply the best. 3rd time using there services now and that says alot from myself. Email communication is almost instant or in a reasonable time direct with the conveyancer. I can't thank the whole team enough. Completion took around 7 weeks ish for cash buy which is pretty dame good. Will definitely use again.

May 16, 2026
Rated 1 out of 5 stars

Poor experience, expensive fees

Selling and/or buying a property is already very stressful but Simply Conveyancing have made it a nightmare for us. It’s just so hard to put everything in a text but please, if you don’t want to live a never ending nightmare where you just have to be chasing and pushing your solicitor to actually get things moving, get emails after 2 months of sending a form saying it’s been filled incorrectly just when you’ve been for more than a months to complete.. oh solicitor thinking she’s sent the searches results more than a month ago but she hasn’t.. those searches results were negative which resulted in us deciding to not go ahead with that property.. so the process was delayed given that our solicitor forgot to send the searches results.. you might also get a change of solicitor without you being informed.. and you would get all this for some high fees that you will be asked to pay despite knowing they’ve done things wrong. I’ve got nothing personal against our solicitor however, professionally she has failed us and the firm too.

Your experience might be better, but this was mine and I don’t wish everyone goes through the stress and anxiety we went through. This experience has put me off ever changing house again, and this is the 3rd time I purchase a house so I know how it should work.

Please go with the little solicitors office you have in your town, they’ll care more about you.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. We had a really tough time with our sale but was made so much easier because of the team at simply conveyancing, especially Bethany. Outstanding, would recommend 10/10

April 29, 2026
Rated 5 out of 5 stars

Amazing company

Amazing company, friendly and supportive team. Was my first time selling and I couldn’t be more greatful for the support and constant communication and help throughout the process. I always felt like I could call or email about anything and always got the help and reassurance I needed. Thank you so much for all your help. I worked with Nicola and she was absolutely amazing. Would highly recommend.

May 7, 2026
Rated 5 out of 5 stars

I was kept well informed and was…

I was kept well informed and was communicated well with throughout the process.
The staff I dealt with were all kind, sympathetic to my circumstances and were efficient and polite.
I found the process to be simple once Simply Conveyancing took over and I felt looked after.

April 29, 2026
Rated 1 out of 5 stars

Atrocious process management

I recently sold my home to buyers who used Simply as their solicitor. Atrocious process management by the Simply team nearly sabotaged the entire transaction. A basic inability to understand how to perform process steps in parallel resulted in a transaction where price was agreed in December (followed shortly by surveys, etc.) was only able to exchange contracts in late April. Extensive requests for documentation from her client without sufficient specificity (e.g., need for translation) dragged the process out. And even when my solicitor was told we were in a position to exchange, the mismanagement around requesting fundamental elements like the mortgage deed and deposit funds resulted in additional weeks being lost. Incredibly non-communicative with either the estate agent or my solicitor created aggravation for all parties and required near-weekly escalations to management (in addition to not working 5 days a week). To anyone thinking of using Simply, I would heavily advise against it if you want your transaction to go smoothly.

May 1, 2026
Unprompted review
Simply Conveyancing logo

Reply from Simply Conveyancing

We are sorry to read the content of your review, however you have indicate that you were not a client of Simply Conveyancing.

Unfortunately, in these circumstances for regulatory and client confidentiality reasons it is not possible for us to correspond with you directly.

We would suggest that you speak directly to your own Solicitors regarding any concerns that you have in relation to this matter.

With our kind regards,

Simply Conveyancing

Rated 5 out of 5 stars

Gemma,Tim and James were always so…

Gemma,Tim and James were always so helpful and when things did not go to plan Gemma was always there to calm my nerves when I got anxious. I found the portal easy to use. When I asked my many questions(!)someone from the team would always help me out very quickly. I really feel they made a very stressful process as smooth as it could be.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

BEST EXPERIENCE…

I can’t recommend simply conveyancing enough, they were amazing all the way through the process. Constant updates via email and phone call. Natalia our solicitor was honestly amazing, I can’t thank her enough for all of her support. We will be using Simply Conveyancing for any future property purchases. Thank you again!!

April 22, 2026

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