SimplyFixIt Reviews 

451
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, efficient, and extremely helpful with various device repairs. Many people are pleased with quick turnaround times, clear communication, and quality advice regarding new equipment purchases. Reviewers often note that devices are returned quickly and functioning perfectly, saving them from buying expensive replacements. Consumers consistently describe smooth data transfers, thorough maintenance work, and reliable technical solutions that restore older electronics. Clients appreciate transparent explanations and the comfortable environment provided during shop visits. However, some people mentioned occasional issues with staff attitude, limited opening hours, or found certain final outcomes less satisfactory.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and efficient repairs for laptops,... See more

Staff

Reviewers express great satisfaction with the staff, frequently highlighting their helpful, friendly, and... See more

Product

People report ambiguous experiences with product purchases and repairs, noting both helpful guidance and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received clear advice that a faulty laptop was beyond economic repair. My attention was drawn to the company's website and computers in stock, for sale. I was affirmed in my choice, and my chosen ne... See more

Rated 5 out of 5 stars

really helpful, honest about what I needed (ie not saying I need a whole lot of stuff that I don't need) - proper understanding of Mac (another repair centre said whole new battery - 2 weeks) SimplyFi... See more

Rated 5 out of 5 stars

From start to finish these are the good guys!! Very reasonably priced! Very quick and professional. Absolutely delighted that we chose to go with these guys! Will definitely use these again and will b... See more

Rated 5 out of 5 stars

I needed a new battery for my rather old MacBook Pro. The age was thankfully no problem. The new battery was fitted very promptly for a fair price, and I got it back within two days. The staff were ve... See more


Company details

  1. Computer Repair Service
  2. Computer Store
  3. Mobile Phone Repair Shop

Information provided by various external sources

We Fix Computers, Apple Macs, iPhones & iPads. Based in Edinburgh and Glasgow. Apple Certified Technicians. Microsoft Certified Technicians. Official Samsung Repair Centres.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

451 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(451)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service

Great support when choosing a new computer for our business. Brian was very knowledgeable and ensured all data was transferred over on a weekend with no impact to our business. Superb service.

August 12, 2024
Rated 1 out of 5 stars

Used the branch in Dalkeith

Used the branch in Dalkeith. The Technician (if you could call them that as he didn't see to have a clue) was surly and disinterested. I noticed that their windows have a metal pull down shutter for when the shop is closed. I can only imagine is to stop disgruntled customers from hurling a half-brick through their window!

August 6, 2023
Unprompted review
Rated 5 out of 5 stars

PC Upgrade

Was given an offer to have PC upgraded to Windows 11 so accepted. Handed in and received it back the following day. Very impressed with the speed that the necessary was done.
Convenient opening hours and, for me, the shop is easy to get to with parking, if needed, nearby.
This is where I'd go for anything PC related that I couldn't resolve myself.

May 3, 2024
Rated 5 out of 5 stars

Total Recovery

I had a great experience when my hard disk crashed and I was faced with a blue screen "INACCESSIBLE BOOT DEVICE". The technician was fast, efficient and courteous. He first recovered all my data (which I thought I had lost) then reinstalled a fresh operating system over the corrupted one. I have used them 4 times before and had great results. I will be back.

April 23, 2024
Unprompted review

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