SimplyGames Reviews 15,950

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Scammers say psn code will be emailed within seconds of payment but don’t respond after order. Don’t trust these guys.

Rated 5 out of 5 stars

I'm trying to get away from relying on Amazon so much, it's so easy to worry that a company like SimplyGames won't deliver your game on time whereas Amazon most likely would. Well, those worries have... See more

Rated 5 out of 5 stars

Another perfect transaction with the Simply Games team. Pre-ordered Spiderman 2 for PS5 back in July. DLC code was transmitted on Thursday, ahead of the release date and the game arrived p... See more

Rated 5 out of 5 stars

I've brought A number of games from them over the last few years, with the latest being last week (feb 2022). They always provide quick service and delivery, my orders usually arrive within 1-2 d... See more

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Software Company

Information provided by various external sources

Originally launched in 1998, SimplyGames is one of the longest-established and most successful online retailers of video games, accessories and consoles. Recognised for its excellent service levels, SimplyGames has won multiple business awards, including MCV's 'Best Online Games retailer' in 2013, 2014 and 2015. We despatch thousands of orders every week and have literally millions of satisfied customers. Thank you for helping to make our business such a wonderful success.


Contact info

3.9

Great

TrustScore 4 out of 5

16K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Great prices but inconsistent going forward

Found your site a few months, excellent prices all round, was finding myself loyal to you for preorders and more recent games. Sadly I noticed the inventory on your website had really wilted and preorders available on other sites and amazon were no were to be seen, I had 3 games on preorder, one of which was elder ring, that went through fine but a month or 2 after preordering strangers of paradise and triangle strategy, I had my preorders cancelled with a vague reason, prior to that happening I was worried you wouldn't fulfill them due to the lack of active stock on the site, must be having a clearance and going into administration or something, shame that.

February 28, 2022
Unprompted review
Rated 2 out of 5 stars

Slow to Despatch pre-orders

Used to be really good place to pre-order games but now taking extra time to dispatch so don't always get game on release date so better off just buying on the day from a store

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Always loved using simply games

Always loved using simply games. Games have normally been cheaper than on other sites, customer services have always helped me with my questions and the 1st class post on my orders is always a bonus :)

February 21, 2022
Unprompted review
Rated 4 out of 5 stars

Good site

Good site. Easy to use and order from. 4* because pre order didn’t arrive on release day.

February 21, 2022
Unprompted review
Rated 3 out of 5 stars

Great prices, snail delivery

Great prices for games but I’ve had to deduct 2 stars on this occasion. I believe a pre-order especially if ordered months in advance should be with the customer on day of release. Today is the day of release, I’m sat here with no game to play when it was meant to be posted as 1st class. I won’t be pre-ordering from this company again and will probably stick to using them for games I’m not necessarily in a hurry to play at a good price.

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

Maybe they're nice until you have a problem..

With a previous issue that was absolutely out of my control, they have now cancelled all pre-orders I tried to make with them. I then queried why and they said "due to issues" (their issues may I add) then even went on to comment how they will "not reply to any further communication from me and cancel future purchases"
I am always fair and polite and was treat very unfairly. I was just a paying customer and they were nothing but awful to me. Avoid. Other companies deserve your money more than these crooks.
I recommend The Game Collection and 365games (very nice customer service and prices)

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

As always

As always, excellent service and very fast postage. Highly recommended company that is my default online game supplier.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I was looking for a nintenfo switch oled for my daughters birthday. This was the chespest I had seen. I checked reviews as I had not used this company and have been caught out in the past. Going by the good reviews I ordered it. I was pleasantly surprised it was delivered in 2 days, really fast delivery and no issues so I would use them again!

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

True to their name

I've brought A number of games from them over the last few years, with the latest being last week (feb 2022).

They always provide quick service and delivery, my orders usually arrive within 1-2 days of placing the order. Pre-orders have always arrived on the day of release. All while giving prices below RRP.

Cannot complain about anything, 5/5.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience.
Ordering was easy and straight forward, great updates and amazingly quick delivery (earlier than stated)

Fantastic all round.

February 8, 2022
Unprompted review

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