Simply Hike Reviews 

1,889
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered a yoga mat over 7 days ago and was told it was dispatched on the day ordered. Downloaded the app shop so that I can track the parcel however the status is “still waiting for details” I have... See more

Company replied

Rated 2 out of 5 stars

Ordered boots no problem arrived no problem Needed half size spoke to customer service they said they would get them in, so sent back Royal Mail for quickness as couldn't get to shop immediately. Em... See more

Company replied

Rated 4 out of 5 stars

I ordered some boots , when they arrived they did not fit comfortably, I returned them by Post Office signed for, I tracked my delivery and saw they had been delivered. I have had no refund or any rep... See more

Rated 1 out of 5 stars

Wellington boots arrived and were very comfortable for my daily dog walks. They were cleaned and dried everyday and the appropriate care spray used but after less than a month the right boot cracked a... See more

Company replied

Company details

  1. Camping Store

Information provided by various external sources

We specialise in the best hiking gear for hill walkers and people who love outdoor adventuring. Watch our demonstration videos of all our gear.


Contact info

2.1

Poor

TrustScore 2 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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2.1

All reviews

(1,889)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitively priced, rapid delivery

The rucksack arrived very quickly - it was despatched 20 minutes or so after ordering! The price I paid was the best I could find online that would deliver for a nominal fee - it was to the Isle of Man as well, which alot of websites charge extra for. Very please with the service received, would use again.

September 8, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Very quick delivery and at a great price. WELL DONE!!!!

Will buy again and would recommend this company to all..........

September 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great service and a great price.

The product was considerably cheaper than many other sites/providers and the service was excellent. Delivery was trackable and precise. I will definitely use Simply Hike again.

September 3, 2014
Unprompted review
Rated 5 out of 5 stars

A positive experience all round!

Excellent service from Simply Hike and I'm delighted with my Berghaus Womens Explorer Trek GTX walking boots. I take a 41/2 UK shoe and the 37 fits really well, though I have not been far in them yet.

September 3, 2014
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Ordered trainers on Wednesday and they arrived on Friday with very good email communication throughout confirming the current status of delivery. Very good as this was their Standard Delivery service.
Would use again - thank you!

August 24, 2014
Unprompted review
Rated 5 out of 5 stars

A very good service, arrived promptly at the stated time ready for use on a holiday the next day.

The shopping experience was excellent and no problems were experienced whatsoever. I was able to take an hour off work to receive the goods and they arrived exactly at the time stated. I was already familiar with the product (this was a replacement for trousers I already own) so cannot make any valuable comment on the description appearing on the website.

August 22, 2014
Unprompted review
Rated 3 out of 5 stars

Good equipment, shame they can't deliver, or keep their promises!

I ordered a new Trangia stove, and was impressed by the range of options in stock, at a fair price. The stove is as good as expected. However I ordered next day delivery, at the premium delivery rate. They delivered 3 days later. I would use the basic delivery next time, and order in good time.

August 18, 2014
Unprompted review
Simply Hike logo

Reply from Simply Hike

We are really sorry that we let the customer down with this delivery. The order was placed at 00:19am on the 30th, picked and shipped by us by 10:10am for delivery on the 31st. Unfortunately due to the customers remote location on the north Scottish coast the courier failed to deliver in time and delivered at 12:51 on the 1st. We have of course refunded the customers shipping cost and will be addressing this issue with the courier.

Rated 5 out of 5 stars

Superb service!

Hey, you must check out this website! Some great stuff at amazing prices... I searched on line for ages and this was the best price for the Berghaus boots I was after. Very impressed with the service too - came exactly when they said they would - which is a nice change!

August 18, 2014
Unprompted review
Rated 5 out of 5 stars

100% satisfied, highly recommended

I used Simply Hike for the first time to order 3 camelbak flasks and wouldn't hesitate in recommending them or using them again. The communication from ordering to receiving my order (faster than anticipated) was perfect.

August 12, 2014
Unprompted review

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