Simply Hike Reviews 

1,889
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered a yoga mat over 7 days ago and was told it was dispatched on the day ordered. Downloaded the app shop so that I can track the parcel however the status is “still waiting for details” I have... See more

Company replied

Rated 2 out of 5 stars

Ordered boots no problem arrived no problem Needed half size spoke to customer service they said they would get them in, so sent back Royal Mail for quickness as couldn't get to shop immediately. Em... See more

Company replied

Rated 4 out of 5 stars

I ordered some boots , when they arrived they did not fit comfortably, I returned them by Post Office signed for, I tracked my delivery and saw they had been delivered. I have had no refund or any rep... See more

Rated 1 out of 5 stars

Wellington boots arrived and were very comfortable for my daily dog walks. They were cleaned and dried everyday and the appropriate care spray used but after less than a month the right boot cracked a... See more

Company replied

Company details

  1. Camping Store

Information provided by various external sources

We specialise in the best hiking gear for hill walkers and people who love outdoor adventuring. Watch our demonstration videos of all our gear.


Contact info

2.1

Poor

TrustScore 2 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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2.1

All reviews

(1,889)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Good price and prompt delivery

These Berghaus Gore-tex over trousers have proved to be perfect for golf. Very light for the golf bag and easy to slip on and off due to the side zips. Sizing is also good. I am a small size 8 and they are perfect as over trousers in the short length. Very good service from Simply Hike.

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great hat just the job

Been looking for a hat for a couple of years Saw the barham at a show Didn't buy it, regretted it ordered one off you well chuffed great hat

October 30, 2014
Unprompted review
Rated 5 out of 5 stars

Worth it

Having mislaid my previous Berghaus jacket which I'h had for quite some time I wanted something of a similar quality, suitable for urban and rural use, The Berghaus long jacket fits the bill perfectly. Loos good quality and it's Gore-tex; hopefully it will last even longer than the last one

October 24, 2014
Unprompted review
Rated 5 out of 5 stars

Amazed at the speed!

The order was acknowledged and confirmed within minutes of me placing it on the website. 2 hours later I got confirmation the goods had been despatched and 3 hours after that I got confirmation of delivery the next morning, and our stove arrived exactly as promised. Impressive! They were also the only people who stocked this particular Fold n Go camping stove. Haven't used it yet, as it's in our holiday home ready for use during power cuts!

October 24, 2014
Unprompted review
Rated 5 out of 5 stars

Simply Hike is Simply Great!!

Very good price of the item and very fast delivery with very good communication. What more could be wanted from an online shopping experience? I will certainly recommend to friend and also will be using again. Thank you.

October 22, 2014
Unprompted review
Rated 5 out of 5 stars

excellent

I ordered 3 items and they arrived altogether within 3 days. Excellent service.

October 16, 2014
Unprompted review
Rated 5 out of 5 stars

Hassle Free Shopping - Fast Delivery !

Web site easy to use. Purchase was easy. Constant updates re delivery with option to change delivery time.. Arrived much quicker than expected on cheapest delivery option. Would recommend. In fact already have !

October 14, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered the wrong size boot online, realised as I clicked pay, so sent an email right away. I got a response right back to say order is on hold until I decide what to do. Sorted it with a refund and re-order of a different boot in my size. Boots came the next day. Would highly recommend.

October 14, 2014
Unprompted review
Rated 2 out of 5 stars

Poor

Ordered boots no problem arrived no problem
Needed half size spoke to customer service they said they would get them in, so sent back Royal Mail for quickness as couldn't get to shop immediately. Email from returns no can do so ordered from another company as style becoming difficult to find. Phoned customer service next day only to find could still be got in, wasted £8.00 on Royal mail postage.

October 14, 2014
Unprompted review
Simply Hike logo

Reply from Simply Hike

We do sincerely apologise to the customer for the very unfortunate stock situation. We are conducting an internal investigation as to why the customer was sent notification that the item requested for an exchange was not available when we did actually have the stock ordered in for them. We have duly arranged for a full refund to customer and in addition to this the return postage cost of £8.00.

Rated 5 out of 5 stars

First Class Delivery and Product

I scoured the web for a Berghaus Mens Long Cornice II Jacket IA - Poplar Green and I hadtried it on locally to ensure I ordered the correct size. Simply Hike not only had a competitive price, but ordering and payment were a breeze. The coat arrived earlier than expected, and I couldn't be happier with it. Thoroughly recommend the seller

October 11, 2014
Unprompted review
Rated 5 out of 5 stars

Very efficient service

The sleeping bag I ordered was in stock and delivered very speedily and well packaged. I haven't used it yet as it was bought for use in our holiday home for occasional visitors but it looks great.

September 21, 2014
Unprompted review
Rated 5 out of 5 stars

Rucksack of my dreams

Simply Hike had excellent info – and a very useful video – about the Berghaus Crusader rucksack. The information and especially the video demonstration of the features enabled me to make my purchasing decision. It arrived very promptly and clocked up 60 miles within a few days, as we finished off the Southern Upland Way that we had been doing in stages. The rucksack was excellent for just chucking my stuff in with out having to struggle, and access considerably easier than my older rucksacks.

September 17, 2014
Unprompted review
Rated 5 out of 5 stars

Bridgedale Socks

I bought two pairs of Merinofusion socks, one Trail and the other Trekker. I already own one pair of Bridgedale socks which are used for walking and they are extremely comfortable and the new Trekker socks are equally as good although the Trail sock seems to be a less dense weave round the ankle and I did manage to catch and pull a thread on a rough finger nail.
The order arrived promptly.

September 13, 2014
Unprompted review

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