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Rated 2 out of 5 stars

I have bought this multivitamines for several times. It was ok for my children. This time we receive your new packaging and formular. My children do not like it because of the the taste . I also try o... See more

Company replied

Rated 1 out of 5 stars

This company is useless Attempted 3 times to make a purchase yesterday with their 25% offer and everytime it declined cards that are perfectly OK Their response was basically Your problem, try again... See more

Company replied

Rated 1 out of 5 stars

I signed up; I ordered; was informed my order was on the way; then, nothing. when I checked the mail site - undeliverable. Contacted by email - found out my postcode was not on site (I had typed it in... See more

Company replied

Rated 5 out of 5 stars

I've been very happy with all the products I have purchased from Simply Supplements, I've been using them for years and will continue to do so.

Company details

  1. Fitness and Nutrition Service

Written by the company

Depuis plus de 10 ans, nous prodiguons notre savoir-faire et notre expertise au service d'une clientèle exigeante et soucieuse de sa santé en lui fournissant des compléments alimentaires nutrionnels de haute qualité. Ce savoir-faire nous a permis de devenir un des leaders mondiaux sur le marché du complément alimentaire avec le lancement de notre site en plusieurs langues. Notre sélection de suppléments soigneusement élaborée dans nos laboratoires suit des contrôles pharmaceutiques stricts afin de répondre à tous vos besoins. Des produits pour la santé générale comme les Multivitamines ou les Huiles de Poissons Oméga 3, aux suppléments répondant à des besoins plus spécifiques et ciblés comme la Glucosamine ou le Ginkgo Biloba, tout est mis en oeuvre pour vous satisfaire.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Not recommend the new formular.

I have bought this multivitamines for several times. It was ok for my children. This time we receive your new packaging and formular. My children do not like it because of the the taste . I also try one. It has too much medicine taste and more bitter than the old formular. To chew it is really not tasty. Its size is a little bit small. To swallow it, for my 7 years-old son, is ok but for my 5 years-old daughter, I doubt it is safe to swallow it . Now my children reject to take it!

September 6, 2024
Unprompted review
Simplysupplements logo

Reply from Simplysupplements

Good afternoon,

Thank you for your recent review.

I am terribly sorry to hear this. Unfortunately, as you have not left any details we are unable to find your account and investigate this for you.

Please can you get in touch with our customer service team at info@simplysupplements.fr so they can assist you further with this issue.

I am sorry again for any inconvenience caused.

Kind Regards,
Simply Supplements

Rated 1 out of 5 stars

This company is useless

This company is useless
Attempted 3 times to make a purchase yesterday with their 25% offer and everytime it declined cards that are perfectly OK
Their response was basically Your problem, try again!! Obviously now though the offer will not work. No mention of honouring their offer!!

December 26, 2023
Unprompted review
Simplysupplements logo

Reply from Simplysupplements

Good Morning,

Thank you for your review.

I'm terribly sorry to hear that your payment transactions were unsuccessful. The most common reason that online payments are declined is due to SCA (Strong Customer Authentication) being required to confirm the transaction.

SCA is a European regulatory requirement to reduce fraud and make online and contactless offline payments more secure. To accept payments and meet SCA requirements, you need to build additional authentication into your checkout flow which is often arranged with your bank.

Unfortunately, you haven't left any details to access your account. Please contact us at info@simplysupplements.fr to arrange a way for us to honor this promotional code for you as a good will gesture.

Once again, we do apologise for any inconvenience caused.

If we can be of any further assistance, please do not hesitate to contact us.

Kind Regards,

Simply Supplements.

Rated 1 out of 5 stars

Complete fiasco - demanded a refund in the end.

I signed up; I ordered; was informed my order was on the way; then, nothing. when I checked the mail site - undeliverable. Contacted by email - found out my postcode was not on site (I had typed it in) but there is only one commune with the name in France. Was told re-shipment. A week later one item was out of stock. Got fed up and asked for a refund. Bought from another company and it arrived within a week. Would award 0 stars if possible.

April 6, 2023
Simplysupplements logo

Reply from Simplysupplements

Dear customer,

Thank you for your feedback.

We are sorry for any incovenice this may have cause you.

Thank you for reporting your experience, it will be taken into consideration.

If you have any question please do not hesitate to contact us at our email address info@simplysupplements.fr

Kind regard,
SimplySupplements

Rated 1 out of 5 stars

I ordered and paid for the items

I ordered and paid for the items, only to be told few days later no longer available!

January 18, 2023
Simplysupplements logo

Reply from Simplysupplements

Bonjour,

Merci pour votre message.

Un membre de notre équipe vous a contacté par email.

Nous avons procédé au remboursement de votre commande cependant nous sommes navrés que ce produit ait été discontinué.

Si vous avez la moindre question supplémentaire, n’hésitez pas à nous contacter par email à l’adresse suivante : info@simplysupplements.fr

Nous vous remercions pour votre patience et restons à votre disposition.

Cordialement,
SimplySupplements

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