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Rated 2 out of 5 stars

I have bought this multivitamines for several times. It was ok for my children. This time we receive your new packaging and formular. My children do not like it because of the the taste . I also try o... See more

Company replied

Rated 1 out of 5 stars

This company is useless Attempted 3 times to make a purchase yesterday with their 25% offer and everytime it declined cards that are perfectly OK Their response was basically Your problem, try again... See more

Company replied

Rated 1 out of 5 stars

I signed up; I ordered; was informed my order was on the way; then, nothing. when I checked the mail site - undeliverable. Contacted by email - found out my postcode was not on site (I had typed it in... See more

Company replied

Rated 5 out of 5 stars

I've been very happy with all the products I have purchased from Simply Supplements, I've been using them for years and will continue to do so.

Company details

  1. Fitness and Nutrition Service

Written by the company

Depuis plus de 10 ans, nous prodiguons notre savoir-faire et notre expertise au service d'une clientèle exigeante et soucieuse de sa santé en lui fournissant des compléments alimentaires nutrionnels de haute qualité. Ce savoir-faire nous a permis de devenir un des leaders mondiaux sur le marché du complément alimentaire avec le lancement de notre site en plusieurs langues. Notre sélection de suppléments soigneusement élaborée dans nos laboratoires suit des contrôles pharmaceutiques stricts afin de répondre à tous vos besoins. Des produits pour la santé générale comme les Multivitamines ou les Huiles de Poissons Oméga 3, aux suppléments répondant à des besoins plus spécifiques et ciblés comme la Glucosamine ou le Ginkgo Biloba, tout est mis en oeuvre pour vous satisfaire.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

fantastic

really a nice surprise in the online shopping scene, merci !

September 12, 2016
Unprompted review
Rated 5 out of 5 stars

Tip Top

Good price for supplements, delivery reasonably quick.

August 28, 2016
Unprompted review
Rated 3 out of 5 stars

Mrs Harvey

We have been using your products for years. We are very happy with the quality of your products, the competitive prices and the good customer service team. The reason I give 3 stars instead of 5 stars (which I normally do) are I ordered some products (7 orders in total) recently for my parents and this is my first time to use your French website. The result is I only received one order instead of 7 and it took a long time to reach the destination, but you will post the rest of the products. Over all Simply supplements is a trusted company. We will keep on using your products and will highly commend family and friends about your products.

Ling HARVEY

P.S. can you tell me why there is such a difference between the UK and French websites? eg Glucosamine Sulphate 1000mg N° S130 - UK price £9-59 and the French is €20-75 (both based on normal price)

April 20, 2016
Unprompted review
Simplysupplements logo

Reply from Simplysupplements

Good morning,

Thank you for your review.
We are sorry to hear that you only have received one order out of seven. According to our researches, it seems like the items were lost during the delivery. As discussed over the phone, all the missing items have been sent back to you this Tuesday.

As for the prices differences between the French and the UK websites, though it is the same brand, both websites are totally independent from one another.

Kind Regards

Simply Supplements







Rated 1 out of 5 stars

Product still not delivered!

Only part of my order was delivered, albeit within 5 days - but no notification was provided regarding the balance.
When I phoned to inquire [February 29], I was referred to a senior person [female] who advised me that the remaining ordered products were 'out of stock'!
She did however, offer & seemingly did substitute alternative products, that were acceptable to me.
Nevertheless, since that time, I have not received any advice that these products had been actually shipped, and as of this date, I am yet to receive them!
In summary - not inclined to order further product from Simply Supplements!
Your urgent attention to my concern will be appreciated.
Sincerely, Ian D

March 8, 2016
Unprompted review
Simplysupplements logo

Reply from Simplysupplements

Dear Ian D.,

After our phone conversation, we will send you the order plus the free product to apologize. There was indeed a problem in the warehouse that is now sorted. We are sorry for the inconvenience and we can assure you that it won't happen again.

Thank you for your review.

Regards

Simply Supplements

Rated 2 out of 5 stars

Postage delay

It is too early to tell if the chondroitin and glucosomine tablets are helping with my dogs mobility, but I was so disappointed in the delay in the delivery, I ordered the tablets on the 14th October but didn't receive them until the 30th, by which time I had had to purchase other tablets for my dog.

November 2, 2015
Unprompted review
Simplysupplements logo

Reply from Simplysupplements

Dear Ms. Jameson-Till,

We have received your comment regarding your order. We are sorry to hear that your order arrived 2 days late.

The estimated delivery date is usually 5 to 10 working days from the moment of despatch. La Poste has confirmed with us that there have been some delays with deliveries during the past few weeks, which unfortunately has affected your delivery.

We apologise for the inconvenience caused. Please feel free to contact us if you have any questions or comments.

Kind regards,
Simply Supplements France

Rated 5 out of 5 stars

10 out of 10 for Menapol - can't believe how much better I feel

Initially, I was sceptical about the benefits I was likely to get from taking Menapol, but several friends had recommended it and I was becoming so fed up with my hot flushes, mood swings and bad night's sleep that I thought it had to be worth giving it a try. Three weeks ago I received my order of 120 Menapol tablets from Simply Supplements and my menopausal symptoms have virtually disappeared. I have no hesitation in recommending these capsules to anyone suffering from similar problems. They really do work.

October 17, 2015
Unprompted review
Rated 4 out of 5 stars

undelivered goods to France

Very impressed and grateful for the prompt and efficient way in which you dealt with the problem of undelivered goods ordered from you and paid for. The problem was almost definitely not your fault ( these things can happen) but was your overall responsibility and you responded courteously and immediately. Thank you. I will certainly continue to order from you.

August 29, 2015
Unprompted review
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