Simply Waste Solutions Reviews 

341
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

We were working for a year then they have changed the supplier. New supplier has brought a new bin(which is smaller than our agreement) but no one collected the old one which is full with rubbish. I h... See more

Company replied

Rated 1 out of 5 stars

Disastrous after sales service. Another example of a promising sales team which seemed to meet all your needs. However 3 months down the line several weeks of collections missed but still issued fu... See more

Rated 1 out of 5 stars

A customer of this company left heavy bags of glass outside a residential block, and across the street. Not collected for days, and no response from company who have changed phone numbers. Now Biffa... See more

Company replied

Rated 1 out of 5 stars

Terrible company if you value your business choose another company. They never collect on time and give terrible excuses. Customer service is a joke. Week after week late collections. They have been t... See more

Company replied

Company details

  1. Waste Management Service
  2. Garbage Collection Service

Information provided by various external sources

A progressive waste management and recycling services company that is focused on waste diversion. Operating in London, Oxford and Bristol we run a fleet of vehicles that collect multiple types of recyclable materials from businesses all over the UK.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

341 reviews

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No recent history of asking for reviews

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2.6

All reviews

(341)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service - cost effective and easy to arrange

July 8, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Tom, thank you for leaving this great feedback!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

A simple way to book a skip at a…

A simple way to book a skip at a competitive price. The driver delivered at the time agreed, called to say he was on his way, and was courteous and professional.

July 8, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Andy, thank you for leaving this amazing feedback!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Fantastic service from phone to driver

Fantastic service from phone to driver. Fast delivery will definitely use again. Thanks

July 8, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Stuart, thank you for leaving this great feedback. It is really appreciated!

Many thanks,
Simply Waste Solutions

Rated 4 out of 5 stars

Excellent when they arrived!

Other than a 24 hour delay in responding to the online request & then the collection date being put back a day, once they arrived, the man & van service was excellent! Real value for money!

July 8, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Mark, thank you for leaving these comments. I'm sorry for the delay when responding to your online booking. I will inform our Operations team of this issue so that it doesn't happen again in future. I'm pleased to hear that the service you received was excellent!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Get a skip with the Pro's

Simply Waste are very professional. Ordering the skip was ultra easy and they delivered promptly. Once we had finished with the skip one quick call and they were there the same day to collect. Highly recommended and will be reordering again soon.

July 8, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Howard, thank you for leaving this amazing feedback. It's great to hear that you will be using our services again very soon!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service. Cannot praise or recommend this company enough. Thank you.
Carol Hayes

July 8, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Carol, thank you very much for leaving this great review!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Both drivers pleasant and curtious

Both drivers pleasant and curtious. Driver who picked up due to parked cars opposite, had to turn skip around, he expertly did this.both deliver & pick up prompt . I would definitely recommend.

July 8, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi, thank you for leaving this great feedback! We're pleased to hear that you'd recommend our services.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent service

Excellent service from the office and the drivers

July 7, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Paula, thank you for leaving this great feedback. It is really appreciated!

Many thanks,
Simply Waste Solutions

Rated 1 out of 5 stars

Do not trust this company

Do not trust this company, they charge for services not provided and onerous terms and conditions

July 7, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Bob, we're sorry that you are unhappy with our services. I understand that the issues you were facing have now been resolved but if there is anything else you would like to discuss please contact us, we have people waiting for your call.

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Great experience so far

Arrived with 8yd skip when I’d ordered 12yd but happily agreed to switch out 8 like for like when filled for same. Easy to get hold of and talk to, drivers amazing.

July 4, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Mark, thank you for leaving this great feedback. It's really appreciated!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

I would like to thank Shanak Labno for…

I would like to thank Shanak Labno for his understanding and being so professional in dealing with my request.
He was very polite and excellent customer services.

I will most definitely recommend my family and friends to use Simply Waste Solutions.

Many thanks

July 2, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi, thank you for leaving this great feedback! It's really appreciated

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service. Very pleased. Would definitely use again.

July 2, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Trevor, thank you for leaving this great feedback!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Excellent service

Polite and efficient service. The skip was delivered promptly and collected quickly; I would definitely use this company again.

July 2, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Sarah, thank you for this great feedback, It's really appreciated!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Skip Hire

Great price, on time delivery and pick up. Will use again.

July 2, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Pablo, thank you for leaving this great feedback. We're pleased to hear that you will be using our services again!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Skip hire

Ordered a skip, asked for it to be dropped off late on a fri afternoon and be picked up early on mon morning, and they did it, unbelievable!!I know, and they were the cheapest by far, would definitely recommend them to friends!

July 1, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Richard, thank you for leaving this great feedback!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Quick delivery and better priced than…

Quick delivery and better priced than their competitors.

June 26, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Marc, thank you for your feedback. It's really appreciated!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Friendly efficient skip company

Friendly efficient skip company. Pricing good . Any queries promptly answered. Collection no problem. Perfect. Thank you. Would use again

June 26, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi, thank you for leaving your positive feedback. It's great to hear that you would use us again! If there's any way we can turn your experience into a 5-Star one, please let us know!

Many thanks,
Simply Waste Solutions

Rated 5 out of 5 stars

Booking was really easy

Booking was really easy, staff on the phone we're great. Both delivery and pick up drivers I must say we're the best I've ever had. Pleasant willing to talk and explain things not rushing. Would recommend anyone to use this service. Thank you.

June 25, 2020
Unprompted review
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Reply from Simply Waste Solutions

Hi Simon, thank you for leaving this great feedback. We're glad to hear you'd recommend us!

Many thanks,
Simply Waste Solutions

Rated 3 out of 5 stars

Would have been a 5 if the delivery van…

Would have been a 5 if the delivery van hadn't broken down and the skip arrived late, on top of that I had to call to find out the delivery lorry had broken down. We also had a friend come over to help us so he wasted his time also. Appreciate transport can break down but we should have been told. Also should have had a call 20 mins before arrival for drop off and return, didn't get a call !!

June 25, 2020
Unprompted review
Simply Waste Solutions logo

Reply from Simply Waste Solutions

Hi Lorraine, I'm very sorry to hear that you didn't receive any communication on the day of your delivery about our broken-down truck. I will inform our Operations team of this issue so that it doesn't occur again.

Many thanks,
Simply Waste Solutions

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