Simplywigs Reviews 

91
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Honestly, the best wig website in the UK. The wigs are shown in lots of colours per style and their '360 degree view' and 'What's inside' features make it easy to choose. I've been using SimplyWigs fo... See more

Rated 5 out of 5 stars

I ordered a clip it curly hairpiece recently and received excellent service. The hair piece is exactly as stated and the colour is perfect. Having order 2 from an eastern country and return both as... See more

Rated 5 out of 5 stars

Excellent returns policy if the Wig doesn't quite suit you. Very fast turnover. High quality wigs. Excellent website which really gives the consumer the best online experience possible. Most important... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Simplywigs. I actually don't own a wig. However, their heat protection spray for human hair is rated highly on the Yuk app for not being toxic and I'm thrilled with th... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Simply Wigs offer a range of wigs and hairpieces. Ranges include Raquel Welch, Revlon, Tressallure, Rene of Paris, Noriko and Louis Ferre.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(91)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Once again another visit to Simply…

Once again another visit to Simply wigs, it now feels like my second home absolutely love going up there. Everyone is amazing, Jodie Sue and the rest of the team, nothing is too much trouble and they are happy if you are happy, customer service is fantastic.

November 28, 2019
Unprompted review
Rated 2 out of 5 stars

They had a lot of supply problems last…

They had a lot of supply problems last year which led me to be stuck with the same hair piece for a really long time. This was embarrassing to say the least. When I finally got the opportunity to get a new one I bought two for when the first one wore out so I would never have to suffer that again. Sadly the second wig started to become un-stitched after just a month and my return request was refused as I'd had it for over 7 months from the original purchase. I understand this but I felt that some kind of good will gesture would have been deserved as I will be left out of pocket because I bought two wigs as a result of their unreliability in supply. What do I do, risk wearing a scratty old wig or risk losing money. In my case, thanks to Simply wigs I've done both!

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

Delighted Customer

Ordering process very easy. Delivery exceptionally fast. Wig was stunning, ordered Reece - Noriko in Auburn Spice R. Came beautifully packaged.
Have received many compliments on the colour and style. I was impressed with the service I received as this was my first wig and I did not know what to expect. I have ordered my 2nd wig and am awaiting its delivery. I was initially very nervous about ordering, however, I now wonder why I waited so long. I highly recommend Simplywigs.

April 28, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent quick service

Excellent quick service. Wig exactly as shown/ described. Authentic product - competitively priced. Chocolate in packaging was a nice touch! Will be ordering again from you - Well done Simply Wigs!

August 14, 2017
Unprompted review
Rated 5 out of 5 stars

fabulous

Wig is stunning packaging was lovely , customer service couldn't have been better will buy more.

January 19, 2017
Unprompted review
Rated 1 out of 5 stars

Horrible SCAM - AVOID AVOID AVOID!!

I ordered eyebrows only to received printed paper sheet with instruction to rub them off!!! I complained and asked for refund, but they refund. Utterly gutter. BE AWARE!!

December 11, 2014
Unprompted review
Rated 5 out of 5 stars

Makes life easy!

I have just ordered from this company and I must say that I am impressed! I have alopecia and I was able to claim my vat back on this purchase when I placed my order. This makes my life a lot easier with no forms to send in. It was so easy to do. Well done Simply Wigs.

August 12, 2014
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY WITH CUSTOMER CARE IN MIND

SIMPLY WIGS SERVICE IS EXCELLENT WITH VERY FAST DESPATCH AND NO WAITING SEVERAL DAYS FOR AN ITEM TO BE SENT. I ALSO LOVED THE PERSONAL TOUCH OF ENCLOSING A CHOCOLATE IN THE BOX - A VERY NICE SURPRISE!

I WOULD NOT HESITATE IN BUYING FROM SIMPLY WIGS AGAIN AND WOULD RECOMMEND TO OTHERS.

June 25, 2012
Unprompted review
Rated 1 out of 5 stars

Poor customer service and worse products

Poor quality products sold and a refusal to call to discuss as I had placed my order over the net. The Revlon hair band (£10) broke after two uses and the replacement has done the same! The hair piece scrunchie is flimsy and cheap for the price paid, not at all like the pics used to advertise it. I would never buy from this company again. Their service is poor and their products worse. Stick to cheap imports on eBay, the quality will be much better.

June 3, 2012
Unprompted review

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