Simpson Travel Reviews 

1,328
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and extensive knowledge, often going above and beyond to ensure a smooth and enjoyable holiday. People frequently highlight the beautiful and peaceful locations, with many villas and hotels offering stunning views and delightful settings. The overall holiday experience is often described as fantastic, relaxing, and hassle-free, with seamless arrangements and outstanding service from start to finish. However, some customers also noted concerns regarding the upkeep and cleanliness of certain facilities. Issues mentioned included villas not meeting advertised standards, appearing uncleaned, or having specific problems like bird droppings in the pool or general poor housekeeping.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, helpfulness, and... See more

Location

Reviewers mention positive feedback about location, often describing destinations as beautiful, charming, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing satisfaction and a desire to return,... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the professional and... See more

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the villas as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more

Company replied

Rated 5 out of 5 stars

Fantastic holiday with Simpson Travel to Ithica and will certainly travel with them again. Seamless connections from plane to taxi to boat taxi to hire car. Rep Judith was really helpful with infor... See more

Company replied

Rated 5 out of 5 stars

Have holidayed with Simpsons for last 15yrs, loved Corsica this year. Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet... See more

Company replied

Rated 5 out of 5 stars

Our holiday with Simpson Travel at their GK Hotel in Crete last week was, in all respects, absolutely marvellous. The hotel is spotless and set directly facing the beach which, itself , is directly... See more

Company replied


Company details

  1. Travel Agency
  2. Vacation Rental

Written by the company

Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.

Simpson Travel

Written by the company

Knowledge
The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
Service
Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
Choice
With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.8

All reviews

(1,328)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Well trained helpful staff available at…

Well trained helpful staff available at every stage of travel and at destination

June 1, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Alastair,

Thank you for your kind words. We’re glad our team was helpful throughout your travel experience and we hope to welcome you on another Simpson holiday soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

5* Holiday Company

Fantastic company from booking right through to retuning home. Seamless process and the most beautiful accommodation and knowledgeable concierge in resort. Best company by far for a package holiday 5*

May 18, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Vanessa,

Thank you so much for your kind words and for taking the time to share your experience. We're absolutely delighted to hear that everything was seamless. Your lovely feedback means a great deal to us and we're honoured to be considered your top choice for a package holiday.

We hope to welcome you back on another Simpson holiday soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

An amazing location

Simpson travel has found an extraordinary place in the Masseria le Torri. Our third trip with Simpson and this has been amazing.

May 16, 2025
Unprompted review
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Reply from Simpson Travel

Dear Colin,

Thank you so much for your kind words and for travelling with us for the third time! We're thrilled to hear that Masseria le Torri made such a lasting impression, it’s truly a special place. It means a lot to us that you continue to choose Simpson Travel, and we look forward to planning your next holiday soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Couldn't have asked for more

Great service overall. Accurate and timely pre- and post-departure communications from Simpson Travel, which instilled confidence in our holiday arrangements. There were no nasty surprises and everything was exactly as described. Excellent concierge service whilst away, with lots of advice and recommendations on local restaurants and places of interest - nothing was too much trouble. All in all, it was a highly successful, luxurious trip for our large party of 10. I would book again with this company.

May 25, 2025
Unprompted review
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Reply from Simpson Travel

Dear HMule,

Thank you for your wonderful feedback! We're delighted to hear that our clear communication and attentive concierge service helped make your holiday smooth and enjoyable. It’s great to know everything met your expectations and that your group had a successful and luxurious trip. We truly appreciate your recommendation and look forward to welcoming you again soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Villa Mare stay - September 2024

I enjoyed a fabulous holiday in Corsica last summer staying at the Villa Mare at Calvi which was idyllic.
The villa is very spacious with four comfortable bedrooms which had a lot of storage space. There was a well -designed kitchen and dining area and a comfortable outside seating area where we relaxed and ate out under the stars.
Wonderful views were had from the roof terrace where we enjoyed sundowners most evenings.
The swimming pool area is very private, ideal for sunbathing and taking a dip in the spacious warm pool.
The villa is in a quiet location within a short stroll to the beach and nearby restaurant. The sea was calm and pleasant for swimming.
There are a lot of historic and fascinating towns nearby to stroll around and beautiful countryside to explore.

August 31, 2024
Simpson Travel logo

Reply from Simpson Travel

Dear Susanna,

Thank you for taking the time to share such a thoughtful review of your stay at Villa Mare in Calvi. We're so pleased to hear you had a fabulous holiday and enjoyed everything from the spacious, well-equipped villa to the peaceful setting and stunning views. It’s wonderful to know the location, private pool area, and nearby beach all added to a relaxing and memorable experience. We’re delighted you had the chance to explore Corsica’s charming towns and countryside, and we hope to welcome you back again very soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson travel is an exceptional tour company

Simpson travel is an exceptional tour operator, based in Richmond.
Great attention to detail and they have excellent staff.
Our concierge Alison was so helpful and all the staff were kind and efficient.
All their arrangements were spot on .
We met so many other Simpson clients who have used Simpsons for years and recommend them to all their friends

May 18, 2025
Unprompted review
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Reply from Simpson Travel

Dear Ray,

Thank you for your wonderful review and for highlighting the service you received from our team, especially Alison. We're delighted to hear everything went smoothly and that you felt well looked after throughout your trip. It’s always lovely to hear how often guests recommend us to friends and return year after year! We look forward to helping you plan your next Simpson holiday!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Superb customer service

Customer service is faultless - someone 'there' at all stages of the holiday from meet and greet at the airport, quick and efficient car hire pick up and drop off, booking restaurants locally and other hints and tips on places to go and things to see and even a surprise birthday cake!

May 20, 2025
Unprompted review
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Reply from Simpson Travel

Dear Jane,

Thank you for your kind words! We're so pleased to hear that our team was able to support you at every stage of your holiday, from the airport welcome to local recommendations and even a birthday surprise! It’s wonderful to know that our service made your experience smooth and memorable. We look forward to welcoming you on another Simpson holiday soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Fantastic villas & service

We’ve used Simpson Travel (ST) twice now for villa holidays in Provence, France and Dalyan, Turkey. Their villas are really high quality and provide all the essentials you’d need on a self catering holiday plus extras like local olive oil and coffee.
But what really stands out is ST’s customer service and how they look after you before and during your holidays; from booking our airport transfers inc kids car seats, to sorting out our grocery shopping so that we have everything we need as soon as we arrive. We’ll absolutely be using ST again!

May 25, 2025
Unprompted review
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Reply from Simpson Travel

Dear Natalja,

Thank you so much for your lovely review and for choosing Simpson Travel for both your Provence and Dalyan holidays. We’re delighted to hear that the quality of the villas and those little touches like local olive oil and coffee made your stays extra special. It’s especially rewarding to know that our team’s care and attention, from transfers to pre-arrival groceries, helped make everything smooth and stress-free. We truly appreciate your continued trust and look forward to helping you plan your next Simpson holiday!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson The Best service from start to…

Unbeatable service from start to finish…truthful descriptions, excellent communications, fabulous resorts and accommodation and excellent concierge service.

May 13, 2025
Unprompted review
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Reply from Simpson Travel

Dear HM,

Thank you for your wonderful feedback! We’re thrilled to hear you had such a positive experience from beginning to end. It’s great to know our communication, honest property descriptions, and concierge support all contributed to a memorable holiday. We truly appreciate your kind words and look forward to helping you plan your next Simpson holiday!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Professional from start to finish

May 27, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear A J,

Thank you so much for your 5 star review! We are thrilled to hear you enjoyed every aspect!
We look forward to welcoming you another Simpson holiday soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Fantastic Staff and services

Fantastic Staff and services. Highly reccomended for young families.

May 5, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear ARW,

Thank you for your kind words! We're so pleased to hear you had a great experience and that our service suited your family well. We really appreciate the recommendation and look forward to helping you plan your next Simpson holiday!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Return to San Stefano

Return to San Stefano - after a great experience last year and were not disappointed on our return.Superbly maintained villa (and pool) within easy walk of San Stefano's lovely tavernas. As usual, all engagement with Simpson staff (on booking, at the airport, car hire, concierge for holiday arrangements) was fantastic.
Would suggest visitors consider airport transfer (and car hire delivery) as it can be a crush in the car if you are more than 2 and with luggage and some villa approaches as the villa description states are steep - but that is the price of the fantastic views!

May 25, 2025
Unprompted review
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Reply from Simpson Travel

Dear Williams family,

Thank you for returning to San Stefano with us, we’re delighted to hear your second visit was just as enjoyable as the first. It’s great to know the villa, pool, and location all lived up to expectations, and we truly appreciate your kind words about our team throughout the booking and travel experience. We look forward to helping you plan your next Simpson holiday soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

The service they provide is fantastic

The service they provide is fantastic - so professional and friendly and knowledgeable- nothing is too much trouble. Amazing company - we will definitely use them again

May 18, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Louise,

Thank you so much for your wonderful review! We're delighted to hear that you found our service friendly, and helpful throughout. It means a lot to know our team made such a positive impression. We truly appreciate your kind words and look forward to welcoming you back for another Simpson holiday.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Simpson travel

Simpson travel , do exactly what they say on the Tin, they delivered a truly relaxing and very comfortable Holiday , with no fuss and excellent service at all levels.

May 25, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Andrew,

Thank you for your kind review! We're delighted to hear that you had such a relaxing and comfortable holiday, and that our service delivered just as promised. It’s always our goal to ensure everything runs smoothly from start to finish. We look forward to welcoming you again soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Very good service

Very good service. Hotel Regency in Kalkan was amazing

May 18, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Mrs Colquitt,

Thank you for your kind feedback! We're so pleased you enjoyed your stay at the Kalkan Regency! it’s a truly special place. Delighted to hear the service met your expectations too. We hope to welcome you back again soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Smooth experience

Great arrangements, communication, venue and service

May 11, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Guest,

Thank you for your kind feedback! We're so pleased to hear that everything from the arrangements to the service ran smoothly. It’s always our aim to make the whole experience as seamless and enjoyable as possible. We hope to welcome you back again soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Exceptional travel company

Exceptional travel company. Everything was very well organised. All the team both UK based and on the Greek Island were fantastic. The property was clean, well positioned, private and exactly as described. The concierge was very helpful indeed. Will definitely travel with them again.

May 4, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Russell,

Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear everything was well organised and that both our UK and local teams made a positive impression. It's great to know the property lived up to expectations and that our concierge support was helpful throughout your stay. We truly appreciate your recommendation and look forward to welcoming you on another Simpson holiday again soon!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Great holiday with Simpson Travel

Great holiday with Simpson Travel, can’t fault it at all. Will definitely use them again. Beautiful hotel in stunning location.

May 14, 2025
Unprompted review
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Reply from Simpson Travel

Dear Susan,

Thank you for your lovely feedback! We're delighted to hear you had such a great holiday and that everything met your expectations. It’s wonderful to know you enjoyed the hotel and its stunning location. We look forward to welcoming you again on your next Simpson holiday!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

Most personal service!

We’ve booked with Simpsons three times now and each time service we have received has been fantastic. The team are so helpful and their insight and knowledge of each area is a real benefit. The service feels very personal to you with info on each accommodation and area you book delivered via the Simpson app. The accommodation we have stayed in has been gorgeous with stunning views and amazing service. The destinations being less touristy and more peaceful. Couldn’t recommend enough! Sarah Harper

May 26, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Dear Guest,

Thank you so much for your continued support and for taking the time to share such kind feedback. We're thrilled to hear that each of your experiences with Simpson Travel has been fantastic and that our team's local knowledge and personal service have made a difference. It's great to know the app, accommodation, and peaceful destinations have all contributed to memorable holidays. Your recommendation means a lot to us, and we can't wait to help you plan your next Simpson holiday!

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

Rated 5 out of 5 stars

A truly fabulous spot in beautiful…

A truly fabulous spot in beautiful Crete literally on the beach in a very peaceful location and yet within walking distance to a lovely little town. Wonderful staff and service, excellent food and beautiful well maintained grounds and gardens. Each room has a small kitchenette so you can mix self catering with the restaurant to suit. Highly recommended.

May 14, 2025
Unprompted review
Simpson Travel logo

Reply from Simpson Travel

Drear C King,

Thank you for your wonderful review! We're so pleased to hear you enjoyed the peaceful beachfront location in Crete, as well as the convenience of being close to town. It’s great to know the team, food, and surroundings all helped make your stay special. We're glad the mix of self-catering and restaurant dining worked well for you too. We truly appreciate the recommendation and hope to welcome you back again soon.

Warm regards,
Angelina
Customer Service Executive
Simpson Travel

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