Sinclair & Rush UK Reviews 1,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effective descriptions on the website, which makes finding the right item easy. Many people also appreciate the fast and efficient delivery service, often noting next-day arrivals and competitive pricing. The overall service, including helpful staff and easy ordering processes, receives frequent commendation. However, some customers also noted issues with the delivery service, specifically mentioning problems with delivery partners, which led to delayed or undelivered items. A few other people also felt that the packaging could be improved, with some customers noting issues with the materials used.

What people talk about most

Product

People report positive experiences with product quality and selection. Many customers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellence and high standard of... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

The company supplied the correct product but the Delivery Company messed up. The driver said that he could not access the site but had no problem the following day. Do not use them again would be my a... See more

Company replied


Company details

  1. Manufacturer
  2. Foam Rubber Supplier
  3. Packaging Store
  4. Plastic Products Supplier
  5. Rubber Products Supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Customer service is great as is their technical knowledge.

January 31, 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Sara for the great feedback!

Rated 5 out of 5 stars

Great service

Friendly knowledgeable staff and great service!!!

February 10, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Gary for leaving us this review!

Rated 5 out of 5 stars

Great service

Extremely helpful Chat line, free sample received next day to enable the correct size cap to be ordered and fast delivery, excellent service.

January 28, 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving this review!

Rated 5 out of 5 stars

Perfect product

Product exactly what I wanted quick delivery and very pleasant staff.

February 4, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving us this review!

Rated 5 out of 5 stars

Great product and company!

Particularly liked that I could order a sample first to ensure they were the right size. Order arrived very quickly and order was half the price of another company!

January 25, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Hilary for leaving us this review. We are pleased that you are happy with everything!

Rated 5 out of 5 stars

£M lengths of 50mm x 50mm UPVC angle

Items ordered were exactly what was ordered, was delivered in a timely manner and was in perfect condition, very satisfied.

January 16, 2025
Unprompted review
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Reply from Sinclair & Rush UK

Thank you for leaving us this review!

Rated 5 out of 5 stars

Always pleased

Ordered a few times now and been pleased with each order

January 9, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving us this review!

Rated 5 out of 5 stars

A+ SERVICE

Quick delivery and very easy to deal with.
Will be using again.

January 13, 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for taking the time to leave us this review!

Rated 5 out of 5 stars

plastic stops…

as other people have already said i agree
with them The website was easy to use, prices very reasonable and fast delivery of items ordered. Received a follow up call from a very friendly lady at Sinclair & Rush to confirm if I had received the order and if everything was ok. Would highly recommend and won't hesitate to use again.

January 15, 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Paul for leaving this review. We are so pleased that you are happy with our service all round!

Rated 5 out of 5 stars

Very helpful

Very helpful, & knowledgeable

January 8, 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

We appreciate you leaving us this review!

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