Singulart Reviews 2,763

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that artwork looks even better in person and arrives safely. The staff is frequently highlighted for being helpful, professional, and kind, providing excellent support with logistics and customs, making the purchasing process smooth and easy. Many people appreciate the efficient service and the wonderful website, finding it easy to browse and a great platform for buying art online. However, some customers also noted issues with communication regarding shipping updates and delivery times, sometimes experiencing delays or a lack of information about their orders. A few other people also felt that the after-sale process could be improved, and some were dissatisfied with unexpected religious content included with their art purchases.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Delivery service

Consumers find delivery service to be positive, with many reporting that items arrived safely and quickly,... See more

Service

Customers consistently note positive experiences with service, praising the professional, efficient, and... See more

Website

Customers had positive experiences with the website, finding it wonderful and easy to browse with a large... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sale and shipping process went pretty smoothly. I feel I would have liked a little more communication or an extra column on the shipping processing page to let me know when the packing label is... See more

Company replied

Rated 4 out of 5 stars

I did not receive the letter notifying me of a sale. Only when someone contacted me on WhatsApp did things start moving. It never happened before. I had sales previously with Singulart, and it was per... See more

Company replied

Rated 4 out of 5 stars

Great site, very good support during the process. Point of attention: price and time for the frame long and expensive (vs the profesional market in each contry). Reconsider this part because might aff... See more

Company replied

Rated 5 out of 5 stars

Thank you to everyone involved with my recent acquisition. I have absolutely no complaints. What a pleasure to have things go so effortlessly. I hung the artwork just yesterday and it looks fabul... See more

Company replied


Company details

  1. Art Gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Good communication with staff

Good, fast, friendly communication with staff to resolve questions.

May 28, 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, Rosemary!

We are glad to hear that communication with our team was fast, friendly, and helpful in resolving your questions.

Thank you for your trust!

The Singulart Team

Rated 4 out of 5 stars

The Importance of Support in the Beginningg time

For a long time, I felt somewhat overlooked as a new artist on the platform. However, after I considered cancelling my subscription, I finally received support and attention from the team — and that support eventually led to a sale, which I truly appreciate.

The reason I’m giving 4 instead of 5 stars is because I believe this kind of guidance and visibility should be offered to new sellers from the very beginning. Starting out as an artist is never easy, and being included in a collection early on can provide an important boost in confidence and exposure.

That said, I’m grateful for the support I ultimately received, and I appreciate the positive experience that followed.

May 27, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Zuzana,

Thank you so much for your sincere review — and congratulations on your sale! That is a wonderful milestone and we are truly happy for you.

You are absolutely right, and your words are a real motivation for us to do better. Every artist deserves guidance and visibility from day one, and we hear you. This is precisely why we have been restructuring our model and expanding both our Tech and Artist Support teams — so that every artists receive the attention, tools, and exposure they need.

We are committed to making sure this becomes the standard experience for every artist joining Singulart.

Thank you for staying with us and for giving us the chance to improve. We look forward to supporting your artistic journey every step of the way.

The Singulart Team

Rated 5 out of 5 stars

Great Communication and Professional Service

Everything was handled very professionally and efficiently. Communication was smooth, and the support team was always available and quick to respond to any questions. The entire process, from logistics to coordination, felt well-organised and supportive. Thank you for the excellent service and for making the experience comfortable and stress-free for artists. I truly appreciate the care and attention from the Singulart team.

May 27, 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your thoughtful feedback, Vita,

We are delighted to hear that you experienced a professional and efficient process, with smooth communication and responsive support throughout. It is also wonderful to know that the logistics and coordination felt well-organised and reassuring for you as an artist.

Your appreciation means a great deal to us. Thank you for your trust!

The Singulart Team

Rated 4 out of 5 stars

My first shipping experience was quite…

My first shipping experience was quite stressful because I was afraid of missing deadlines and letting the team down. Part of the stress came from the fact that the initial sale email and instructions unexpectedly went to my spam folder, so I lost a couple of days at the beginning of the process.

There were also a few moments when the shipping company asked me to change the wording in the documents, and because this happened during weekends or while my consultant was changing, I worried about losing more time.

At the same time, the experience helped me better understand the whole process. Now I feel much more confident and believe future shipments will be far less stressful for me.

April 26, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Ekaterina,

Thank you so much for sharing your experience so openly — we truly appreciate it.

We are sorry to hear that your first shipment felt stressful. Thank you for your collaboration - you handled it wonderfully!

Your feedback is really valuable to us and we will take note of these pain points to improve our onboarding and communication process.

We are so glad to hear that the experience ultimately gave you confidence, and we have no doubt that your next shipments will be much smoother. We are always here for you every step of the way!

Kind regards from Paris,
The Singulart Team

Rated 4 out of 5 stars

Milestone

Every sale is a milestone for an artist—not so much for the financial reward, which is undoubtedly helpful, but for a deeper purpose: to leave a lasting trace along the journey of this impermanent life.
Thank you, SINGULART!

May 21, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Marco,

Thank you for your review and for these moving words.

At Singulart, we believe art is so much more than a transaction. We want to truly support our artists. Every work that finds a new home carries a piece of the artist’s journey with it, and it is a true privilege to be part of that story.

Thank you for sharing your art with the world. We look forward to many more milestones together!

Kind regards from Paris,
The Singulart Team

Rated 5 out of 5 stars

Very responsive to emails and doing a…

Very responsive to emails and doing a kick ass job.

May 21, 2026
Unprompted review
Singulart logo

Reply from Singulart

Thank you very much for your feedback, DKewl!

We are glad to hear that you find our team responsive and effective in supporting you. Your appreciation means a lot to us.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Very happy

Thank you very much, for wonderful experience, highly quality communication, fast reply and friendly atmosphere:)

May 22, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Erika,

Thank you very much for your kind feedback!

We are delighted to hear that you had a wonderful experience and appreciated the high quality communication, fast replies, and friendly atmosphere.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

My favorite gallery

My favorite gallery. I've been working with them almost from the very beginning. The managers are always helpful, polite, and welcoming. I'd especially like to mention Natalia Franco from Singulart.

May 21, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Liubou,

Thank you so much for your kind words and continued trust!

We are truly delighted to hear that Singulart has been your favorite gallery and that you value the support, professionalism, and warmth of our team. It is always a pleasure to work with you. We will be very happy to pass on your special mention to Natalia Franco.

Your long-term collaboration means a lot to us.

The Singulart Team

Rated 5 out of 5 stars

A smooth sale process with experienced

A smooth sale process with experienced, professional art agents thank you!

May 11, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear kathleen rhee,

Thank you very much for your kind feedback!

We are delighted to hear that you experienced a smooth sales process and appreciated the support of our experienced and professional art agents.

Thank you for your trust!

The Singulart Team

Rated 5 out of 5 stars

Thank you Singulart

Thank you so much for helping to find new home for my artworks. It’s very pleasant feeling to understand that your artworks get attention and are sold worldwide

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

It has been sincerely a great experience and I am thankful. Besides the sale, which indeed is truly important I think SingulArt is helping me to establish myself as an artist and to find the right positioning.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I love Singulart and the Artisteam.

I was very pleased with the professional help i got from Virginia. The whole prosess of selling my first artwork on Singulart
was only a very good experience.
Also how DHL picked up the painting on
such a short notice in my gallery outside
Oslo.
I would recomend Singulart to both artists
and also people who are interested in buying art.
I love Singulart. Mariann from Norway.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service, excellent organization

I would like to thank the Singulart team for their excellent organization and smooth service. My painting was purchased in April, and the entire delivery process was handled professionally from start to finish. They arranged a home pickup, and the courier came directly to my house to collect the artwork. Everything was simple, convenient, and well coordinated. I’m very happy with the service and truly appreciate how easy they made the whole process.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with my…

I had a wonderful experience with my first sale on Singulart.

The communication was clear, professional, and very supportive. Natalia guided me smoothly through the shipping process, and I felt安心して進めることができました.

I am truly grateful for the support from the Singulart team. This first sale was a very important and encouraging moment for me as an artist.

Thank you very much.

May 17, 2026
Unprompted review
Rated 3 out of 5 stars

Almost everything was okay

Almost everything was okay, but it took a very long time before I received all the data from Singulart.

May 16, 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Wil,

Thank you for your feedback and for taking the time to share your experience!

We're glad to hear that overall things went well. Regarding the delay in receiving your documents, we sincerely apologize — coordinating shipment with our collectors and logistics partners can sometimes take longer than expected, and we understand how frustrating that can be. We are continuously working to improve our processes and aim to do better.

If your question relates to your artist profile or performance data, our Artist Liaison team would be more than happy to assist you and guide you through everything. Feel free to reach out at artistliaison@singulart.com — we're here to support you every step of the way.

The Singulart Team

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