Singulart Reviews 

3,161
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the support team is exceptionally helpful, friendly, and consistently quick to answer all questions and inquiries. Buyers truly love the stunning quality of the artwork they purchase and deeply appreciate the smooth, reliable delivery process. However, some customers also noted occasional issues with courier pickups failing to show up on schedule. A few people felt that managing the shipping logistics and coordinating exact arrival times could sometimes become quite frustrating. Buyers explained that waiting around for missed appointments took extra time and caused minor inconveniences during the overall experience.

What people talk about most

Product

Consumers find product to be a source of great satisfaction, frequently describing the artwork as magnificent... See more

Service

Reviewers mention positive feedback about service, noting that everything from communication to delivery runs... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, kindness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived safely,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising prompt, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The black goes back and forth; the green goes round and round; the red goes up and down! It's good when people look at my work and don't say nothing-----perhaps they see something they can't expl... See more

Rated 5 out of 5 stars

Exceptional customer service! From start to finish - from corresponding with the artist to the Singulart representatives to delivery -- everything was outstanding. The quality of the art piece is extr... See more

Rated 5 out of 5 stars

I just made my first big sale through Singulart after just a few months working with their art sales team. They promoted my work beautifully and helped my art connect with buyers. Natalie kept in clos... See more

Rated 5 out of 5 stars

I admit I proceeded to the purchase of a piece of art with some trepidations, having seen the various critical comments of other customers - though may be they did not realize that buying a piece of... See more


Company details

  1. Art Gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,161)

937 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional experience

Prompt, professional and knowledgeable customer support for all aspects of my purchase including technical questions; art was securely packaged and shipment tracking notifications received. Also, user interface (website) was easy to navigate with excellent selections. Great experience that felt personalized and love supporting the artists in our world!!

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

I found this random gallery using my…

I found this random gallery using my name on their website. Please remove my name, how dare you are doing something illegal! This people are not even based in Florida, they are professional scammers.

September 15, 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Laelanie,

Thank you for bringing this to our attention. We take this very seriously: we never want to feature anyone on our platform without their consent.

We have reached out to you directly by email to understand the situation and take care of it as quickly as possible. Please feel free to reply there, and we will make sure this is fully resolved.

Kind regards,
Singulart

Rated 5 out of 5 stars

Exceptional service and support in Ukraine

Despite logistics challenges in Ukraine, Singulart arranged a courier who picked up my large-scale painting directly from me. This saved me from extra hassle and expenses. Excellent service and great support!

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Natalie at Singulart has done an…

Natalie at Singulart has done an outstanding job of overseeing the sale of my original art as well as the logistics of packing and shipping and the payment process. The sale went through with ease and I am very impressed by her work and with Singulart.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Singulart

I’ve worked with Singulart for several years and they have been a fantastic partner for me as an artist. They take care of all the logistics when an artwork sells, making shipping paintings around the world incredibly straightforward. The team are always friendly, professional and supportive, and although I work alone in my studio, they genuinely make me feel part of a wider team.

They actively market my work, take great care of my collectors and handle everything professionally from sale through to delivery. It’s reassuring to know both my artwork and my customers are in good hands. I’m very happy to have Singulart as a partner in my career as an artist.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Stress-free transaction

Stress-free transaction, accurate explanation of the packaging, quick receipt of the image, the time of receipt could be set to 3-4 hours, because it is not possible to wait 8-9 hours at home, but otherwise a very good experience.

August 31, 2026
Unprompted review
Rated 2 out of 5 stars

The farther back you go with Singulart the better it was

I was informed of the sell and quickly packaged and uploaded details and photos in my back office. It then took several days for the shipping documents to appear.
This is understandable but as i wrote back to the logistics manager to ask about it they ignored my queries leaving me wondering what to expect. This is a trend with Singulart; the more automated you become the less personable and attentive you are. You may cite your growing number of artists but I have been with you since the beginning and have tracked the decline. I have been on Saatchi even longer; they charge only 35% commission, do not require their artists to pay subscription fees and have quicker more consistent support . When we started working together I was very pleased by how real you were and recommended you to artists and collectors. I am no longer inspired to do so.

August 10, 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Shelton,

Thank you for taking the time to share this, and above all for being with us since the very beginning. Your support and the recommendations you made over the years mean a lot to us.

We are sorry that your questions to our logistics team went unanswered. Even when shipping documents take a few days, you should always know what to expect, and we understand how frustrating that silence must have been. We have shared your feedback with our logistics and artist relations teams.

Staying close and attentive to our artists matters to us as much today as it did when we started. If you would like to talk about your experience or anything else, please reach out to your artist liaison or write to us at customer-care@singulart.com. We would be happy to hear from you directly.

Warm regards,
Singulart

Rated 5 out of 5 stars

A Smooth Experience for Artists

A very positive experience with Singulart. I’m very happy to see my large-scale artwork “Chasing Color” reach its new collector across the ocean. A special thank you to Melina for taking care of the shipping and making sure everything went smoothly. Thank you to the Singulart team for bringing art to new homes around the world!

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

wrong painting

i recive another painting, not what i have bought...

September 6, 2026
Unprompted review
Singulart logo

Reply from Singulart

Hello Mattia,

Thank you for letting us know, and we are very sorry about this mix-up. Every collector should receive exactly the artwork they chose, and we understand how disappointing this must have been.

Our team has been in direct contact with you in the meantime to put things right. We hope everything has now been resolved to your satisfaction. If anything is still open, please don't hesitate to reply to our last email, and we will be happy to help right away.

Warm regards,
Singulart Team

Rated 4 out of 5 stars

Chiara's style pleased me ..

Chiara's style pleased me ... the paintings purchased were colorful, strong, mysterious, full of expression and symbolism.
Singulart on its turn provided an excellent service, fast and to the point.

March 20, 2026
Unprompted review
Rated 3 out of 5 stars

Marketing or Mistake?

I rec’d notice asking for review here for recent purchase, which I did NOT make!??? Otherwise, looks like viable art investments.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Singulart selection and service are hard to beat!

Singulart not only provides a great selection of original artwork, but the customer service side is also great. They were able to help us schedule our delivery and were prompt to respond when we had issues. They also provided a great solution to our problem!

June 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look