Sistar Mortgage Reviews 

216
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Absolutely the worst experience ever. The partner, admin, associate - no one bothers to respond or be proactive. You just keep calling and emailing them (this is after the mortgage process has starte... See more

Rated 5 out of 5 stars

Brian worked so hard with us to make us own this townhouse. We thank him and Sister Mortgage for all the good work, efforts time and all the great help at all times. All steps towards the home p... See more

Rated 5 out of 5 stars

Plain and simple, Isha Gandhi is the nicest person and the best at what she does. We had a very bumpy road during our entire home buying process, due to circumstances out of Isha's control. Isha stay... See more

Rated 5 out of 5 stars

We were happy to work with Sistar Mortgage in refinancing our house. They worked hard to find the lowest interest rate, kept expenses low, and the closing went very smoothly. All company employees... See more

Company details

  1. Mortgage Broker
  2. Loan Agency
  3. Mortgage Lender

Written by the company

Sistar Mortgage’s philosophy rests directly with Minimizing Cost and Maximizing Investment – We help our customers organize themselves so that they get the optimal loan while creating a personal relationship that helps us better know their needs. We understand that your home is likely your biggest investment. Our specialized approach will help you to maximize the returns on your investment, all while minimizing the cost involved. We will help you through the whole process from beginning to end and provide you great customer service.


Contact info

4.0

Great

TrustScore 4 out of 5

216 reviews

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4.0

All reviews

(216)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and good

My builder gave me the notice saying that if you dont close the home on the given day they will place my house which i waited for 16 months back on market as i was not going with there preferred lender which was giving higher interest rate. I bought it to the sister mortgage notice about the same and they made sure that the closing happens on the day with out any issues and i am very glad i preferred sister mortgage

April 19, 2022
Rated 1 out of 5 stars

This was the worst experience I ever…

This was the worst experience I ever had dealing with any so far in my life. There is ZERO accountability and there is NO communication between the teams. Bottomline, I feel they do not care much about customers.

They made me run behind them for 5+ months to close a refinance; Finally what they did is make me lose the best rate I had and made me go with higher rate. I would never even think of working with them, forget about referring them to anyone

April 8, 2022
Rated 5 out of 5 stars

I financed my home through Sistar…

I financed my home through Sistar Mortgage they promised my closing date and completed everything on time. I got very good interest rate. My loan officer Rajeev Gandhi was very helpful and gave very good advise.

April 1, 2022
Rated 5 out of 5 stars

Thank you for helping us achieve our…

Thank you for helping us achieve our debt consolidation goal. We had almost given up trying to refinance. JT was very personable and professional from the start. He showed great persistence and communication in seeing to it this deal got closed. He helped us get rid of our PMI and lower our overall payments.It has put our family in a better financial situation. Thank you JT!
Craig Zeller

April 1, 2022
Rated 5 out of 5 stars

I’m am very happy and pleased with the…

I’m am very happy and pleased with the service that Parthasarthy provided. He was very knowledgeable and patient in his services, explaining the process and breakdown. He was also kind enough to answer all my questions and made me comfortable and confident in what I am signing up for. Thank you

March 18, 2022
Rated 1 out of 5 stars

worst customer service

It was really worst customer service. We sent all the documents required at the beginning, but the loan processor repeatedly asked for them. She asked for the same document 3-4 times throughout the process, which was very frustrating. Communication was not clear as well. They did not send closing disclosure until we asked for it. It was a total mess working with them, and i would definitely not recommended it.

March 12, 2022
Rated 5 out of 5 stars

Exceptional Customer Service!!

Exceptional Customer Service!!! Ryan Neading is extremely professional and customer oriented. There was no question he couldn’t answer and he was always so very kind, available and courteous. Sistar mortgage provides top rated service and I would recommend this mortgage company to anyone.

March 11, 2022

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