Absolutely the worst experience ever. The partner, admin, associate - no one bothers to respond or be proactive. You just keep calling and emailing them (this is after the mortgage process has starte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brian worked so hard with us to make us own this townhouse. We thank him and Sister Mortgage for all the good work, efforts time and all the great help at all times. All steps towards the home p... See more
Plain and simple, Isha Gandhi is the nicest person and the best at what she does. We had a very bumpy road during our entire home buying process, due to circumstances out of Isha's control. Isha stay... See more
We were happy to work with Sistar Mortgage in refinancing our house. They worked hard to find the lowest interest rate, kept expenses low, and the closing went very smoothly. All company employees... See more
Company details
Written by the company
Sistar Mortgage’s philosophy rests directly with Minimizing Cost and Maximizing Investment – We help our customers organize themselves so that they get the optimal loan while creating a personal relationship that helps us better know their needs. We understand that your home is likely your biggest investment. Our specialized approach will help you to maximize the returns on your investment, all while minimizing the cost involved. We will help you through the whole process from beginning to end and provide you great customer service.
Contact info
35871 Mound Road, 48310, Sterling Heights, United States
- 1(888) 841-4238
- info@sistarmortgage.com
- www.sistarmortgage.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and good
My builder gave me the notice saying that if you dont close the home on the given day they will place my house which i waited for 16 months back on market as i was not going with there preferred lender which was giving higher interest rate. I bought it to the sister mortgage notice about the same and they made sure that the closing happens on the day with out any issues and i am very glad i preferred sister mortgage
This was the worst experience I ever…
This was the worst experience I ever had dealing with any so far in my life. There is ZERO accountability and there is NO communication between the teams. Bottomline, I feel they do not care much about customers.
They made me run behind them for 5+ months to close a refinance; Finally what they did is make me lose the best rate I had and made me go with higher rate. I would never even think of working with them, forget about referring them to anyone
Ashley and team were spectacular.
Super Helpful
Rajeev and the crew at Sistar were helpful and made the purchase of our second home smooth and easy.
I financed my home through Sistar…
I financed my home through Sistar Mortgage they promised my closing date and completed everything on time. I got very good interest rate. My loan officer Rajeev Gandhi was very helpful and gave very good advise.
Thank you for helping us achieve our…
Thank you for helping us achieve our debt consolidation goal. We had almost given up trying to refinance. JT was very personable and professional from the start. He showed great persistence and communication in seeing to it this deal got closed. He helped us get rid of our PMI and lower our overall payments.It has put our family in a better financial situation. Thank you JT!
Craig Zeller
Very prompt and responsive
Very prompt and responsive. Once all the documents needed are submitted the process was very smooth.
Good service and helpful associates.
The loan process was easy and simple
The loan process was easy and simple. The interest rate is very competitive and all the communication was great.
Ryan Neading and his team are always…
Ryan Neading and his team are always amazing! We have gone through him on several occasions and it runs smoothly every time. They are all very professional and friendly.
Service is good
customer service is very bad
customer service is very bad. Almost delayed my new purchased property closing date. Quote is not clear and charge more at closing.
Proper loan estimate was not provided…
Proper loan estimate was not provided during locking my rate, at the end paid more closing cost than other company.
I’m am very happy and pleased with the…
I’m am very happy and pleased with the service that Parthasarthy provided. He was very knowledgeable and patient in his services, explaining the process and breakdown. He was also kind enough to answer all my questions and made me comfortable and confident in what I am signing up for. Thank you
Good rates and courteous people
Non payment of Dues
Mr. Rajiv Gandhi from Sistar Mortgage still owes us $ 650.00 or property assesment
worst customer service
It was really worst customer service. We sent all the documents required at the beginning, but the loan processor repeatedly asked for them. She asked for the same document 3-4 times throughout the process, which was very frustrating. Communication was not clear as well. They did not send closing disclosure until we asked for it. It was a total mess working with them, and i would definitely not recommended it.
We have great experiences with this…
We have great experiences with this Morgage company , We feel like we selected right company with right time. We appreciate to all . Thanks.
Exceptional Customer Service!!
Exceptional Customer Service!!! Ryan Neading is extremely professional and customer oriented. There was no question he couldn’t answer and he was always so very kind, available and courteous. Sistar mortgage provides top rated service and I would recommend this mortgage company to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








