SitemileReviews 

455
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

We purchased the Freight Marketplace theme, unfortunately some of the functions we were under the impression it would have were not present and we decided to go in a different direction. After a bit o... See more

Company replied

Rated 1 out of 5 stars

Like many others wrote this company is a total vast of money and time, for a two day job you must pay true 2checkout.com which has limited 30 days refund, after you pay every day receive a message th... See more

Company replied

Rated 1 out of 5 stars

absolutely bad support. They stay for 3 months in "being processed" to my support request, and never answered to my bug resolution request. I got my website broken for 3 months and as well they refu... See more

Company replied

Rated 5 out of 5 stars

Everything was great with these guys, the auction theme is absolutely great. It has so many features that the paid price pales in comparison. We are finally launching our car auction website, after... See more

Company details

  1. Software Company
  2. Blogger

Written by the company

At Sitemile, we specialize in web design, mobile app development, and the creation of advanced, custom software solutions tailored to your business needs. Our team of experienced developers and designers is dedicated to building powerful, scalable, and user-friendly digital products that drive results. We excel in developing fully customized WordPress websites, crafting themes and plugins from the ground up to match each client’s unique requirements. Whether you're looking to launch an e-commerce platform, a complex marketplace, a membership site, or a highly functional business website, we have the tools and expertise to bring your vision to life. In addition to our WordPress services, we also design and develop mobile apps for iOS and Android using cutting-edge technologies to ensure performance, security, and seamless user experience. With a strong focus on innovation and quality, Sitemile is your trusted partner for transforming ideas into successful digital solutions.


Contact info

3.1

Average

TrustScore 3 out of 5

455 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(455)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT CUSTOMER SUPPORT

GREAT CUSTOMER SUPPORT. I initially purchased freelancer website from other platform but the support was bad when error was encountered. So I purchased another freelancer theme (Project Theme) from Sitemile and the features are great and works perfectly. The Sitemile has livechat which helps in addressing concerns instantly. I also paid for customization works, and ANDREW is very knowledgeable and addressed every single concerns until client is fully satisfied. I recommend Sitemile for those just starting out in web development like me.

September 28, 2021
Unprompted review
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Reply from Sitemile

thanks for the kind wods!

Rated 5 out of 5 stars

Extremely satisified in every facet!

I've been astronomically satisfied with the products, themes, customer support, quality control, the lot.

As a web-dev with over 20+ years experience, I can tell SiteMile cares about its products, services and their clientele. They absolutely go above and beyond with their support for their users; I've received answers to my questions in less than 24 hours, very satisfied. Their themes are of great quality, they are consistently updated to ensure continuity and quality with the latest web technologies/coding and for better quality control. The back-end/front-end coding is very clean, I truly cannot say enough good things about SiteMile and the individual(s) running it; I'm very satisfied with my purchases, my memberships, the awesome support, everything!

These are good, honest individuals with great integrity running SiteMile. I'm very glad I'm a member!

September 26, 2021
Unprompted review
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Reply from Sitemile

thank you so much for the kind words!

Rated 5 out of 5 stars

I would recomend this company

I would recomend this company, they have great support.

They helped me through my issues on my server and afew other problems.

They have really good software compared to all the other options. They also release lots of updates and stay current. Great value.

September 23, 2021
Unprompted review
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Reply from Sitemile

thanks so much, glad to have back an old customer. We are waiting you for the APP in the future.

Rated 5 out of 5 stars

Great support - 5 stars

Purchased two themes and both have been solid. Support has been great... anything I have asked or requested has been sorted quickly and easily.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, communicated so well..., took time and was patient,, Andrew has been the best support .. took me through the steps carefully and for this reason, I stayed with it and continued and now i see the value in your platform.. He did an awesome job... excellent troubleshooter.. great customer service.. thank you, Andrew!!!

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We bought the auction theme about 18 months ago and have found its functionallity and performance to be very dependable. The client we work with has high expectations and always wants things done yesterday and therefore in turn the requests we put to Sitemile always need a quick turnaround.

Whenever we ask them for custom work, they never fail to deliver on time and very often come up with creative suggestions and additions to the brief that we give them.

So, for anyone looking for an auction theme, Sitemile provide a first-class solution and excellent after-sales support.

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great fast support

Great fast support. Needed a format issue fixed and Sitemile were very professional to deal with it.

July 17, 2021
Unprompted review
Sitemile logo

Reply from Sitemile

Cool, thanks again for the kind words. Always a pleasure working with you

Rated 4 out of 5 stars

It was an absolute pleasure dealing…

It was an absolute pleasure dealing with these guys. The theme we used, the auctioner theme , was great. Good tools, and we were able to use it in a multi vendor marketplace theme. Thanks heaps!

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team, amazing job they have done for our customer. The customer was using hebrew language, so their themes and setup works with rtl too

June 30, 2021
Unprompted review
Rated 4 out of 5 stars

Very good job, but they can improve

The themes are absolutely fabulous, and the support is great. I had absolutely no issue with either ones. The thing that they can improve (maybe thats a little biased) they can add more options and increase their prices

June 30, 2021
Unprompted review
Sitemile logo

Reply from Sitemile

thank you! maybe next time you give out a 5 star

Rated 5 out of 5 stars

I really liked the way they have…

I really liked the way they have handled the custom website i ordered from them. I got most of my issues solved in very fast time. The only issue i had was the first import i tried to do with the demo data, with the all in one plugin. It turned out it was an issue with my hosting limiting the amount of memory i can use , but they solved this issue for me. I was able to come back at my hosting provider and they increased the size. Now it works! So make sure you have good capacity on the server. All the good words for the sitemile team which did their absolute best to support my crazy requests.

Also the pricerr theme is very rich in features and i was able to setup my marketplace with ease. Its true that they did customisation work on it, since i needed something different. I paid extra for that but the work is absolutely great!

June 26, 2021
Unprompted review
Sitemile logo

Reply from Sitemile

Thank you! Always a pleasure working with you! Looking forward to doing more customisation work

Rated 1 out of 5 stars

Stay away if you want to keep your business

Send in full spec and requirements back in October 2020 was told website and app would be completed within 6-8 weeks,

Still waiting now for all requirements to be completed deadline dates that never materialize and using covid as an excuse and deciding to have days off instead of completing our work required.

believe this to be a one man band and if you search the name Andrei Saioc you will find out I am not the only one and getting told this is someone else.

They pacifically put delay you until your debit/credit card charge back date expires then do nothing.

My business is now at a standstill and clients have left due to these due to fake promises.

Stay away from these crooks

June 25, 2021
Unprompted review
Sitemile logo

Reply from Sitemile

Totally untrue. Check your messages. We did several updates in past months. Last update 2 weeks ago. Check your messages. We are happy to fix anything only if you give us some feedback.

Rated 1 out of 5 stars

Pricerr Microjobs Theme

We purchased the PRO version of their Pricerr theme. At this point, I can not recommend the purchase of this product. While the theme has potential it clearly has far too many bugs and you will simply not be able to have a functioning product. It's incredibly faulty and customer support is lacking in empathy and action. You should look for other themes for your project.

Purchase made: December 2020
Current Status: June 2021, we have not been able to launch with this theme

June 8, 2021
Unprompted review
Sitemile logo

Reply from Sitemile

Hello, i can confirm you are a true customer, and I am sorry you had an issue with the theme, but after our chat discussion, we found out that over 90% of the issues were caused by your developer customising the theme, please confirm this and at least make the situation right. I dont think we deserve the bad review, as the theme is one if not the most feature packed on the market. Cannot even compare with the cheap themes with no support and little features

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