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Rated 5 out of 5 stars

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more

Rated 5 out of 5 stars

My business is County Cleaning in Somerset, we tried other firms before Site Wizard, I came on board because they said they would sort out my dreadful ratings. It's taken a few months but business... See more

Rated 5 out of 5 stars

A truly fantastic and easy experience. With the huge help from Jasmine & Tom our new website was designed, tweaked, retweeted (by us!) and now finally launched. We are beyond proud of the new website... See more

Rated 5 out of 5 stars

I've been a client of Sitewizard for a couple of years now. They did my original website, but I've now had a new revamped site. It looks awesome, they really know their stuff. They also do m... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Site Wizard web-site development project

There was excellent communication from start to completion of the new web-stie development.

All my requests, including for amendments, as the development proceeded were rapidly accepted and implemented.

I would not hesitate to recommend Site Wizard to any business to construct a web-site

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Poppy and her team made it very easy to get our new website up and running. They are friendly, responsive and knowledgeable. The site itself is not overly complicated to update either which is ideal for us. Thanks for all your help!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful team

Wonderful team, Running a comprehensive suite of data collection forms through there easy to learn/use app and dashboard.

In a world of compliancy this is a powerful tool protecting not just you and your employees but your customers as well

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Stay Well Clear – A Total Rip-Off

After a very long relationship with this company, we were completely shafted.

Quick synopsis:

Disjointed service

Rip-off pricing

Sketchy SEO practices

Non-existent account management

Poor customer support

We’ve spent thousands with Site Wizard over the years. In return? Almost nothing. Paying a monthly fee for a single keyword is laughable for a company claiming to be an SEO specialist.

Things came to a head with a new website project. We were quoted for an 11-day bespoke build, paid 50% upfront, and were sent back a templated rehash of our old site that didn’t follow the brief at all. They refused to continue unless we paid the remainder. We reluctantly complied.

Weeks later, after chasing, a site finally appeared that we actually liked. Problem was, it had been finished for some time—no one bothered to tell us. And then came the sting: they refused to upload it without more money. This “extra charge” was outside the agreed quote. Essentially, we were held to ransom.

Even after paying, the incompetence continued. They had our hosting details but failed to launch the site. After more calls and emails, their excuse was simply: “we can’t deal with them, you’ll have to do it.” Excuse me? What exactly did we pay you for?

On top of that, when asked for SEO reports, backlink building, keyword analysis, competitor reviews—anything—they produced nothing. No evidence of real work at all.

This company takes your money, does the bare minimum (if anything), and leaves you chasing constantly. Absolute scam. Avoid them at all costs.

September 9, 2025
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi there,

It was a real shame to see this review especially after all the hard work from our team.

I first want to address your comments about the SEO results. Your campaign was focused on two search terms where we significantly improved your websites positions.

For “Fridge Trailer Hire”, our campaign took your website from position 27 to position 1.
For “Freezer Hire”, our campaign took your website from position 70 to position 3.

Now whilst these keyterms were our focus, these weren’t the only keyterms your site gained positions for. From the 67 relevant keyterms we found in our initial keyword research, your site improved 1,513 positions gaining 16 page 1 positions on Google.

With regards to the design of your new site, you selected our bespoke packages which is split into two equal payments. Each stage takes between 10 to 15 working days. When we design your site, we don’t allow it to go into the second stage without you approving the mock-up. You can have as many revisions as you need (and you aren’t charged extra). You needed one revision as you didn’t like the banner which was then changed.

Once a site has been completed, it is normally put on our hosting which for a website like yours it costs £19.95 + VAT a month which is all done at no extra cost. Some clients like to move the site elsewhere on a pre-existing hosting environment which is absolutely fine. When that choice is made we send the files to the new supplier which is then uploaded by them. You requested that our technical support team upload your files for you rather than your new supplier doing so, which is why there was an additional cost.

Whilst it was frustrating reading this bad review and we are sorry to lose any customer, we still wish you nothing but success moving forward.

Rated 5 out of 5 stars

Great

Great, local company who are reliable and helpful
Can't recommend SiteWizard enough !

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

First class!

Rhiannon and the team at Sitewizard were amazing, always there to help with anything that we needed. Highly recommend them to anyone looking to start a website or need a helping hand with existing one.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Servise & support

Sitewizard have been both designing and hosting my websites now for many years (probably around 15- 20) and i have always been pleased with the support, cost and service.
The team provide support when required and have always been proactive when technical advancements have been necessary.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

New design website

We have worked with Sitewizard for nearly 20 years and have always been happy with their services. Our website had been old and outdated and had been approached to upgrade. Joanna Brown was on the case. She listened to what we wanted and made sure everything was order to launch our new design website within 2 months. Their prices were very reasonable. With their reliability we will continue to use them for the foreseeable future.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

The whole team at Sitewizard are…

The whole team at Sitewizard are faultless. After a terrible experience with a previous website build company, Sitewizard explained to me what they could do at a fraction of the cost I was previously charged. Jo kept me up to date throughout the build, explained how they can continue to assist once the site was launched and I now feel very comfortable myself and my business are in safe hands when it comes to ongoing support. I would highly recommend Sitewizard to anyone looking to launch a website or who needs SEO management.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jo and the team at sitewizard have been…

Jo and the team at sitewizard have been amazing. I have been with them for years now. Wouldn't use anyone else. They know exactly what they are doing and always help push my business in the right direction. Jo has always been happy to help with all my questions and is there whenever I need her. Thank you to you and your team.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Just What You Hope For

Sitewizard are just what you hope for: they are big enough to have the expertise but small enough to be responsive and take a personal interest.They have standardised procedure but can also do the bespoke stuff. And they have upfront pricing: it’s reasonable, you know what you’ll be charged, everything is above-board.

We are an aesthetic-led brand, so this was relevant for our website: we wanted the technicals in place (it needed to excel as a sales platform) but we also wanted it to showcase our products (our artworks). So the website needed to be as nice as the purchases. And this is what we’ve got. We know this because we are always being complimented on the site. People choose to buy because they like it. So, from our customers, and from us, it’s an all round Thank You.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Me & my company have been using SITEWIZARD for nearly 10yrs and what a great job they have done for me, especially Joanna, she has been amazing. Customer services is on another level with these guys. So if you are wanting a new website or SEO work done you don't need to look anywhere else👍🏼A great sevices at a very reasonable price.

July 2, 2024
Unprompted review

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