Sit 'n Sleep Reviews 

296
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a comfortable and unpressured selection process. The delivery service is frequently highlighted for its speed, efficiency, and professionalism, with teams often arriving on time and handling installations with care. Many people appreciate the clear communication regarding delivery times and the overall ease of the purchasing journey, finding the products excellent and the experience very satisfying. The entire process, from initial selection to prompt installation, is consistently described as smooth and hassle-free, leading to high satisfaction with the purchased items.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the speed and efficiency of the... See more

Product

Users describe positive interactions with product, with many expressing satisfaction with their new... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

User experience

Clients share positive opinions on user experience, describing it as smooth, seamless, and hassle-free from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(296)

277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Who knew buying a mattress could be so…

Who knew buying a mattress could be so easy? From the start selecting a mattress to delivery the process was seamless. FANTASTIC customer service both in the showroom, to receiving texts and phone calls about delivery. I am telling all my friends to see Joe Adams at the Northridge location! The delivery men were so helpful and even vacuumed my carpet under the bed. I couldn't believe it and made sure to tip them handsomely. Thanks SitnSleep ! You deserve 100 gold stars!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

We are so happy with the customer…

We are so happy with the customer service we received at Sit n Sleep. Mark was our sales representative and he was fantastic. He is extremely knowledgeable and took his time explaining everything to us. He had us lay on all the mattresses so we could get our best fit. Highly recommend this store if you are looking for a new mattress.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

I could not say enough good things

I could not say enough good things! The sales experience was so knowledgeable and courteous. The store was very well stocked with everything needed. The store was very careful to do everything just right! Delivery was competent, careful and courteous. The whole experience was above and beyond! Thank you!! Margaret

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, courteous, not pushy Danny was very knowledgeable in the product he sells if I ever need a new mattress this the place I would go.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

From top to bottom we couldn’t have had…

From top to bottom we couldn’t have had a better experience!!! Peter and Jay really took care of our every need and helped us choose a quality adjustable bed bundle that didn’t strain the pocketbook … at least not too much! 😉

The delivery and installation staff was on time, quick and friendly. We couldn’t have asked for a better experience!!!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience

They kept me informed of their arrival. Arrived at the beginning of the time window and replaced the old with the new in 10 minutes. Polite and professional

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!

Luis Gil is an outstanding salesman, who cares about customers. He took the time to listen to my needs, provided excellent insights and gave me time to try out the brands until I was sure of my eventual choice. A week later, Mario & Edwin delivered my new base and mattress. They were very professional, speedy and pleasant! Loved the updating tracking feature for day of deliveries letting you know where in delivery priority and how soon they’d arrive. Overall very happy with everyone I worked with at Sit ‘n Sleep! Can’t wait to sleep on the new mattress tonight! Thank You!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Whole experience from checking out…

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were considerate and worked efficiently and fast. Got a great deal overall and couldn’t be happier with my purchase. Next bed purchase will be from sit n sleep! Thank you!

May 3, 2026
Unprompted review

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