Sit 'n Sleep Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their warmth, knowledge, and helpfulness, making the purchasing process easy and comfortable. The delivery service is consistently highlighted as efficient, professional, and timely, with many appreciating the careful handling of products and clear communication. Consumers are very happy with the products, finding great deals and a wide selection that meets their needs. The overall service and user experience are described as seamless and pleasant, from sales to delivery, with many noting the lack of pressure and the helpfulness of the sales team. However, some customers also noted issues with defective products and a lack of proper guidance from sales associates, leading to incomplete deliveries.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the sales representatives for... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed and efficiency,... See more

Product

Clients share positive opinions on product. Many customers praise the wide selection of mattresses and the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were consid... See more

Rated 5 out of 5 stars

we walked in and were helped immediately (we didn't even ask for it!). Josie was very warm and knowledgeable. we ended up ordering a mattress that day. for delivery everything was well-communicated. t... See more

Rated 5 out of 5 stars

From sales to delivery this has been a swift, professional and comfortable exchange. Got everything I wanted at an affordable price and delivery was early and quickly smooth even to taking away the o... See more

Rated 5 out of 5 stars

I have been so impressed with every aspect. Vince, our sales person was so helpful and really listened to understand my needs given my spine problems. I would recommend him highly to anyone for his... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Great prices and #1 mattress company

This was my second purchase at Sit n Sleep, I have purchased here many years ago and I strongly recommend purchasing from them! Our experience was 10 out of 10 at the Norco store with Floyd, he was super helpful, never pushy…always a plus. My husband and I were only window shopping and ending up purchasing sooner than expected. Besides the excellent customer service by Floyd, The price was great due to Memorial Day sale and delivery was the next day! Thank you and I will be sending my family and friends to your store again Floyd! I love my temperpeudic mattress! Quick easy purchase and one satisfied customer!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

My delivery team was amazing

My delivery team was amazing! They updated me on their eta and had my new bed & base set up in no time. Very happy with my entire bed buying experience!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from delivery team

Arrived on time and were very professional, polite, friendly with great service as well they removed old mattress/box spring then set up my new mattress and box frame I’m pleased with the whole process. Went with Kingsdown cataldo firm euro top my first impression so far is it should meet me needs well

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

All around great experience

Friendly, supportive staff guided me through their extensive selection of high quality mattresses, and offered a price lower than competition. Couldn’t ask for more!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

My consultant

My consultant, Sandra Vera, made the whole process painless. She listened to me, she showed me the mattresses I had researched and only after I decided they weren’t what I was looking for did she make suggestions for options based on my needs. She is excellent!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Chris Mora was very helpful and polite

Chris Mora was very helpful and polite. Very knowledgeable about his product. He explained the process of delivering the bed and most important was the 10 year warranty.
I just hope that this mattress works out for me. Will let you know how my sleep went.
Thanks again Chris for your help.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Mattress

Nice clean store with large selection. Manager helped us. Very helpful and no pressure. Would recommend Sit n Sleep.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this company

first of all, Stanley Haywood took very good care of me. I thank him for organizing everything.
Secondly, the two delivery men were cheerful and helpful and efficient.
I really liked the texting that kept me up-to-date on my delivery, but I hate the robotic voice. So impersonal.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service overall…really…

I’m extremely grateful for the kindness and professionalism of the delivery team. They arrived on time, handled everything with care, and made the entire process smooth and stress-free. Their positive attitudes and willingness to help truly stood out.

The sleep product was delivered in excellent condition, and the team was respectful, efficient, and courteous from start to finish. Great customer service like this deserves recognition. Thank you for making this such a pleasant experience!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Love Sit N Sleep

The communication of delivery time was great, customer service of the delivery team was excellent and I'm on my way to dreamy 💤💤💤😴 sleep🤗

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have no regrets thanks to salesman…

I have no regrets thanks to salesman Daryl I felt that I made a good choice with my selection of a bed. The delivery service was made early. The crew came in and within minutes had my bed set up & I was on my way to a good, ache free nights rest.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

The show room and sales representative

The show room and sales representative. I purchased the bed and bed springs and it was delivered today. All went well. I have to get used to sleeping on a taller bed. My old mattress was 31 yrs. old and a lot shorter.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Who knew buying a mattress could be so…

Who knew buying a mattress could be so easy? From the start selecting a mattress to delivery the process was seamless. FANTASTIC customer service both in the showroom, to receiving texts and phone calls about delivery. I am telling all my friends to see Joe Adams at the Northridge location! The delivery men were so helpful and even vacuumed my carpet under the bed. I couldn't believe it and made sure to tip them handsomely. Thanks SitnSleep ! You deserve 100 gold stars!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

We are so happy with the customer…

We are so happy with the customer service we received at Sit n Sleep. Mark was our sales representative and he was fantastic. He is extremely knowledgeable and took his time explaining everything to us. He had us lay on all the mattresses so we could get our best fit. Highly recommend this store if you are looking for a new mattress.

May 4, 2026
Unprompted review

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