Sit 'n Sleep Reviews 153

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their warmth, knowledge, and helpfulness, making the purchasing process easy and comfortable. The delivery service is consistently highlighted as efficient, professional, and timely, with many appreciating the careful handling of products and clear communication. Consumers are very happy with the products, finding great deals and a wide selection that meets their needs. The overall service and user experience are described as seamless and pleasant, from sales to delivery, with many noting the lack of pressure and the helpfulness of the sales team. However, some customers also noted issues with defective products and a lack of proper guidance from sales associates, leading to incomplete deliveries.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the sales representatives for... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed and efficiency,... See more

Product

Clients share positive opinions on product. Many customers praise the wide selection of mattresses and the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were consid... See more

Rated 5 out of 5 stars

we walked in and were helped immediately (we didn't even ask for it!). Josie was very warm and knowledgeable. we ended up ordering a mattress that day. for delivery everything was well-communicated. t... See more

Rated 5 out of 5 stars

From sales to delivery this has been a swift, professional and comfortable exchange. Got everything I wanted at an affordable price and delivery was early and quickly smooth even to taking away the o... See more

Rated 5 out of 5 stars

I have been so impressed with every aspect. Vince, our sales person was so helpful and really listened to understand my needs given my spine problems. I would recommend him highly to anyone for his... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Korbin Schaefer was our salesperson and…

Korbin Schaefer was our salesperson and he was fantastic. He ascertained our needs and asked about other mattresses we had purchased at Sit & Sleep. We tried out the diagnostic mattress that imaged our posture, body frame and favored sleeping positions. Then he was able to recommend the best matches for us and my elderly mother who will also be using the mattress. Delivery was fast, professional and easy. We are loyal customers for life! Thank you!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Everything from the sales floor to the…

Everything from the sales floor to the delivery everything went very smooth no problems on either end . This is the third mattress that we have bought from Sit n Sleep everything has held up all of the products are great and made with great quality

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast and smooth

Delivery was fast and smooth! Was kept in the loop of the arrival time and was delivered earlier than expected which was perfect, didn't have to wait around and delay my other commitments

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Overall experience

The moment we walked into the store we were welcomed by the salesman John who was very knowledgeable on every bed made in there. He really made the experience of not really knowing what kind of bed to get easy. The delivery service was great they really stuck to the time frame and the app showed exactly when they would arrive. I would recommend shopping here and am excited to sleep on our new mattress!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great mattress buying experience.

I'm very particular about choosing a mattress, and Sit'n Sleep made the whole process easy and pleasurable. They had a great selection of mattresses, and there was no pressure or unwanted surprises. The sales person(Korbin) was very knowledgable, professional and cordial. The home delivery service was exceptional as well. They were punctual, professional, and completed the job in a timely manner.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

great experience!

we walked in and were helped immediately (we didn't even ask for it!). Josie was very warm and knowledgeable. we ended up ordering a mattress that day. for delivery everything was well-communicated. the delivery men were so efficient and helpful for the installation. 10/10 for everyone!

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Huge shoutout to Floyd and Derek

Huge shoutout to Floyd and Derek for making it happen at the Norco location , definitely will be returning in the future!
Had some trouble with delivery date but they made it up and I am happy 😃
Sleeping is 8 hours of every day , everyone deserves good sleep ! Invest in yourself you will not regret it.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I went to the Sit 'n Sleep in Tarzana…

I went to the Sit 'n Sleep in Tarzana on 04/15/26 and the service was excellent. The salesman Freddy was very honest and knowledgeable in helping find the right Mattress for me. Also gave me great advice for ordering furniture to go along with my Mattress.

The delivery today was right on time as scheduled and the delivery men set everything up really fast- all while being careful moving everything into the room. They were literally done setting up everything in less than 20 minutes. Very respectful of the house and neighborhood.

From start to finish, I couldn't be happier with going to Sit 'n Sleep I Tarzana.

April 26, 2026
Unprompted review
Rated 2 out of 5 stars

I had to reject part of my ordered…

I had to reject part of my ordered today because it was not what I needed. The bed could not be set up because the sales associate did not ask the right questions or get me all the right products to have a proper bed set up. This is disappointing as I have to have 2 different deliveries and no use of the bed right away. This is not the fault of the delivery team, this directly reflect the sales person’s lack of making sure I had everything i needed for a successful experience

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Joselyn was super helpful and…

Joselyn was super helpful and informative. She let me try a few mattresses out, I got stuck on one, and she said I looked comfy. She bundled pillow cases and protector sheets for me which I could probably got cheaper on Amazon but whatever. Delivery was fast, like next day next morning fast. Overall just a painless experience.

April 24, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look