Sit 'n Sleep Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their warmth, knowledge, and helpfulness, making the purchasing process easy and comfortable. The delivery service is consistently highlighted as efficient, professional, and timely, with many appreciating the careful handling of products and clear communication. Consumers are very happy with the products, finding great deals and a wide selection that meets their needs. The overall service and user experience are described as seamless and pleasant, from sales to delivery, with many noting the lack of pressure and the helpfulness of the sales team. However, some customers also noted issues with defective products and a lack of proper guidance from sales associates, leading to incomplete deliveries.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the sales representatives for... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed and efficiency,... See more

Product

Clients share positive opinions on product. Many customers praise the wide selection of mattresses and the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were consid... See more

Rated 5 out of 5 stars

we walked in and were helped immediately (we didn't even ask for it!). Josie was very warm and knowledgeable. we ended up ordering a mattress that day. for delivery everything was well-communicated. t... See more

Rated 5 out of 5 stars

From sales to delivery this has been a swift, professional and comfortable exchange. Got everything I wanted at an affordable price and delivery was early and quickly smooth even to taking away the o... See more

Rated 5 out of 5 stars

I have been so impressed with every aspect. Vince, our sales person was so helpful and really listened to understand my needs given my spine problems. I would recommend him highly to anyone for his... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

The delivery team kept us informed as…

The delivery team kept us informed as to when they’d be arriving. They were mindful of my light carpet and wore shoe covers. They were careful not to bump any walls or furniture when carrying the very heavy adjustable bed platform and Cal King mattress upstairs to the 2nd floor. The 2 workers were very efficient, polite and easy to deal with. The only thing I would request is that the delivery company provide furniture straps for their delivery team to use for heavy items.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great overall experience

From picking out a bed to having it delivered with ease, sit n sleep made it extremely easy to get a new bed every person we spoke to was extremely helpful and professional will definitely go back for future purchases

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great store, professional salesman

We went to sit n sleep to try out mattresses. Then buy online. But the manager Charles was very helpful and knowledgeable. I was a tad nervous of getting a pushy/overbearing salesman but he was very professional and gave me and my wife space to make a decision on our terms. Great buying experience!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

In addition to a top-notch experience…

In addition to a top-notch experience with Jennifer at the Lake store in Pasadena, we must highly compliment the delivery service. Kevin and Rafael arrived when they said they would and were extremely efficient and personable. Additionally Kevin was highly knowledgeable about the product and we would highly recommend him for a role on the showroom floor! We look forward to a great night's sleep tonight.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. The workers were nice and helpful. They removed my old mattress and installed my new one. Great work

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Totally recommend…

The whole experience of buying a new mattress was easy and pleasant. Our salesperson tested to see what level of hard/soft bed we needed and had us try the options for that level without pushing us towards a specific one. He was patient as we retried many to make our choice. Delivery was set and it took them maybe 20 minutes to haul away our old items and set up the new ones. Just a very good experience in every way.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Best service ever!!!

My husband, preschool age granddaughter and I visited the store and purchased three mattresses for our home. The sales person was immensely helpful and showed us various option La in our price range. Our granddaughter was given an adorable plush lamb to take home. After returning home, I needed to amend the order and the store was able accomplish this complicated task and still remain within our budget.
When delivery day arrived, my husband was called away from the house for an emergency and the delivery drivers were kind enough to wait an additional 15 minutes for him to return.
It was a kindness I will never forget.
I would highly recommend this store to anyone looking for a mattress.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

This is our second purchase from Sit ‘n…

This is our second purchase from Sit ‘n Sleep in a year. From the first contact at the store all the way though delivery everything was a delight. We purchased from a different store and the experience was just as good as the first which tells me a lot about the company culture. The products and pricing are great, the people and experience are even better.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch from sales to delivery

From sales to delivery this has been a swift, professional and comfortable exchange. Got everything I wanted at an affordable price and delivery was early and quickly smooth even to taking away the old mattress. I can’t speak of any other locations but, the West Hollywood store was a great shopping experience.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chris Mora was an awesome salesman…

Chris Mora was an awesome salesman at the Cerritos Sit ‘N Sleep. He was SOOO knowledgeable about mattress companies the electronic bases, and the style of mattress too. He was not at all pushy. He figured out what kind of mattress I was interested in pretty quickly and gave me space to explore the store. I went into the store thinking I was going to get one thing, but he showed me something else just in case and I loved it! We are so happy with our bed purchase. But honestly, Chris was a big part of why I bought the mattress from this store. He is awesome. We love the bed he showed us. And it was delivered the next day. Sleeping like babies over here. zzzzz. Larry Miller, if you see this, give Chris a promotion!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied and happy

I really liked the bed match computer system. The mattress I chose was a tempur pedicure that raises the head and leg portions of the mattress. Very comfortable !

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Delivery

After a great experience in the store, delivery was next. Text messages and voice mails kept me informed throughout the day with increasingly accurate delivery windows as the day progressed. Once I was up the driver called and let me know when he was on the way. Upon arrival both of the guys delivering introduced themselves and then jumped right into it. Five minutes later my new bed was in place and the old mattress and box springs were gon. Outstanding delivery!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent & low stress mattress buying experience.

Our salesman, Peter in Agoura Hills was great! His helpfulness and knowledge was perfect for our mattress purchase experience. The sale and delivery was easy and low stress plus we got our mattress quickly! Highly recommend the store and salesman.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful sales rep and good delivery

Helpful sales rep and good delivery. Quick delivery and on time! Also the delivery crew was good about not bumping into walls and cleaning up all the mess right after.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Everything went well
On time delivery
From beginning to end everyone was very nice and helpful
Thank you

April 9, 2026
Unprompted review

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