Sizzling Pubs Reviews 

315
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the excellent and fast service they received. People frequently highlight the friendly, helpful, and attentive nature of the staff, often noting specific team members for their outstanding efforts. Furthermore, a significant number of consumers found the food delicious, served hot, and of good quality, with some describing meals as fantastic. However, some people were dissatisfied with certain aspects of their visit. Several customers encountered rude, inattentive, or unprofessional staff, and others mentioned issues with understaffing affecting service. There were also repeated concerns about food quality, including meals being cold, tough, incorrectly cooked, or poorly presented. Additionally, some experienced issues with product availability or items not meeting expectations upon arrival.

What people talk about most

Staff

People report ambiguous experiences with staff, with many customers praising the friendly, attentive, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Location

Reviewers mention ambiguous feedback about location, with many customers specifying various locations they... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction,... See more

Product

Users describe ambiguous interactions with product, with many reviewers praising the food as delicious, very... See more

Reviews shaping this summary

Rated 3 out of 5 stars

THE HIGHFIELDS INN CHESTERFIELD called in 18th February 2026 for a lunch time meal Just after refurbishment. Ordered Lasagne the meal itself was hot and tasty However the presentation left a l... See more

Rated 3 out of 5 stars

Booked a table to eat and watch the football. So many staff but that has its own issues as nobody seemed to know what they were doing but polite. The food as what I expected not great, it came out... See more

Rated 2 out of 5 stars

I went for a meal with my friend and we both had steak meals, I wanted mine medium and he wanted welldone, when the food came out mine was ok but his was still bleeding it was more bloody than mine,... See more

Rated 2 out of 5 stars

Visited The Bay Horse Inn, Cramlington on 13th April for lunch. Arrived around 1.30pm. A member of staff, sitting at a table, who took a while to acknowledge us and then just said “sit at any table”.... See more


Company details

  1. Restaurant
  2. Bar

Information provided by various external sources

Sizzling Pubs, where good food and drink, great value and a generous serving of sizzle are always on the menu


Contact info

3.4

Average

TrustScore 3.5 out of 5

315 reviews

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1-star

No history of asking for reviews

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3.4

All reviews

(315)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boxing Day bonus

Went in for a spur of the moment meal on Boxing Day, to the Bryncoch inn, neath, the pub was packed but Sam (waitress from Birmingham) was very accommodating & found us a nice table, food was delicious & our cocktails were perfect, made by Sophie… thankyou both & happy new year!!!

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Handy for Chester zoo

Wheatsheaf Inn Upton, lovely person greeted us and showed us to our table, the waitress was excellent and the meal was good.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

The Briars

The Briars - Kettering Appalling service including cold food when it arrived after a 90 minute wait - app doesnt accept gift card - never again - generic standard reply on google review hence publishing on trust pilot - NOT recommended

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

28th Nov 2024
The Plough in Sandiacre. We only ate there when they had 40% offer. but on this occasion even they managed to surpass their already low standard. The food was amateurish at best Cold chips, Tough grizzly chicken, Cold plates, Dry Burger, Old salad. Nobody attended the table to ask if the meal was ok. Not a pleasant experience at all. We have deleted our sizzling pubs account and NEVER eat there again.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience for family and…

A great experience for family and friends. A good variety of excellent food. The staff are excellent and they make each visit a pleasure. We go in every Friday night and have done for over 30 years. Now our children, grand children and great grand children join us just for the pleasure of a wonderful evening which they will always remember.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Hove grenadier absolutely lovely meal…

Hove grenadier absolutely lovely meal the chef brought out the sauce for the prawns and I asked if she had made this meal and that it was beautifully prepared and delicious, the grenadier had a promotion on and I was really impressed at the care and prep and also the quality of both meals thank you Sam the meal was lovely

November 26, 2024
Unprompted review
Rated 3 out of 5 stars

Hare and Hounds

Went to the Hare and Hounds Lowton. it was around 4.00pm, so it was quiet. I ordered the salad, with an add on of rump steak. No rump steak was available. I thought, here we go again! So had to choose a different option. Salad came minus the cabbage and carrot. For the price, there wasn't even that much salad to begin with. There was a sauce/dressing included that sounded delicious. But it came in such a tiny dish, I could hardly taste it. A couple of teaspoonfuls worth. Every time we go to a sizzling pub, there seems to something 'not available' on the menu, (it was burger buns previously)! Or there's something missing from your plate when it arrives. How can they not get a simple salad right? Not as if they were run off their feet. Gave 3 stars because food came pretty quickly, and what we did get was well cooked.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

The Black Horse, Rainhill

Had a family meal of 11 of us at The Black Horse in Rainhill, Merseyside on 29/10/24. Food was amazing for the the very fair prices, my steak was done to perfection and everything stayed piping hot to the last mouthful. Very clean pub and fair customer service, but one slight criticism was that the staff seemed to be a little flustered and rushing although the pub was not that busy at 18.00 hours.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Blossoms in Lytham on Saturday not something we will do again

We visited Blossoms in Lytham on Friday & had a very decent meal. Food & service was fine.
As we were staying in the area for another day we visited the establishment again on Saturday. The experience this time was somewhat different
We both ordered steak which neither of us could chew. We had taken our two dogs who enjoyed the meat
We called over the waitress showing her the gristle which was still on my plate. To her credit she apologised
The chef appeared but ignored us & ordered a pint from the bar
We acknowledge steaks can be good & sometimes not so good but for two steaks to be totally inedible is strange
It would have reduced the feeling of being cheated if the management came & spoke to us
James,

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service tonight at the Pied Piper in Middlesbrough. Staff on mobile phones while I was waiting to be served. Food took over an hour to come out and was luke warm....it's a Tuesday and wasn't busy! Very disappointing

October 1, 2024
Unprompted review
Rated 3 out of 5 stars

Bryncoch Neath . Food was very good service was poor

I went to the Bryncoch with my elderly aunt. Whilst the food was very good the service was poor.
The lady at the door who seated us was very shouty and bossy and somewhat rude.
The boy behind the bar was very good but there was one server for a full restaurant. Had to wait ages whilst my food was going cold .
Disappointed and not a particularly pleasant experience: very perfunctory

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

What a difference a week makes

What a difference a week makes, went the week prior and it was lovely, friendly staff, nice atmosphere good food, this time the staff could not be anymore miserable if they tried, completely uninterested, five of of us eating, the fifth meal didnt come out until everyone else had finished and none of it was of the same quality as the week before, very disappointing

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Booked a balcony table at the RedLion

Booked a balcony table at the RedLion, Shrewsbury for dinner 10th September. Told where to find the table, not where we were told. The reservation slip had been moved to a table with high bar stools. We were not amused one with a stick, one 81 and the third more able bodied. Couldn’t manage the high stools. The bar was crammed with people waiting to order drinks and or food. When finally hearing the wait for food was an hour we left. Will never give the Red Lion another visit. Unfortunately one star is one too many. Have asked for all the data they hold on me to be removed.

September 10, 2024
Unprompted review

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