SJSCycles Reviews 

17,771
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 991 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive and unique product selection, often finding hard-to-get parts not available elsewhere. Reviewers frequently highlight the excellent service, competitive pricing, and efficient ordering process. Many people appreciate the prompt and reliable delivery, noting items arrive well-packaged and as described. However, some customers also noted that postage for smaller items can be perceived as expensive or a bit pricey. While the overall value is good, a few people felt the shipping costs for small components were excessive compared to other options.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide and comprehensive... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Service

Clients share positive opinions on service, consistently highlighting its promptness, efficiency, and overall... See more

Price

Customers consistently report positive experiences with pricing, often finding competitive and fair prices... See more

Order

Reviewers mention positive feedback about order, highlighting that the online shop was quick and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SJS have what other stores say they can’t get. I have have bought and fitted an excellent Cat eye rear rack light after being told by a bike shop that they were not available anymore and a car pa... See more

Rated 5 out of 5 stars

Excellent product for disabled people, the crank shortner is great on my electric bike, expensive for what it is but it gets you cycling again, I need to get another 3 of them so will be ordering agai... See more

Rated 5 out of 5 stars

Been buying from SJS for years, great selection of products including wide range of Shimano spares which let me fix what I have rather than be forced to replace the entire thing. When I've had to ema... See more

Rated 5 out of 5 stars

SJS Cycles are one of my go to suppliers for many cycle components. Knowledgable & helpful if you need to call for advice. Informative website, stock parts that are harder to obtain elsewhere. Quick... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

About SJSCycles

Written by the company

We have the most comprehensive range of quality cycle components, spares and accessories in the world with express and global delivery available.

We are the largest Brompton dealership in the South West UK with full workshop upgrade and repair facilities.

We are home to the Thorn range of touring bicycles and tandems.

With comprehensive Rohloff hub servicing and hand wheel building available onsite.

Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(17,771)

973 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been purchasing bike parts from…

I have been purchasing bike parts from SJS since 2017 and they are one of the best stores out there. Especially since I am in Canada, it's still worth it to have items shipped over. With my last purchase, they made an error and sent me the wrong length of spokes (290mm instead of 260mm). I got in touch with them right away (spoke with Naomi) and they sent out the correct lengths, free of charge! Who does that nowadays? I'll continue to buy from them for years to come...

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

SJS Cycles are one of my go to…

SJS Cycles are one of my go to suppliers for many cycle components. Knowledgable & helpful if you need to call for advice. Informative website, stock parts that are harder to obtain elsewhere. Quick delivery. I will continue to use SJS Cycles

June 25, 2026
Rated 5 out of 5 stars

No quibble returns! Ideal.

Ordered a son dynamo hub which I didn't realise if the fork drop outs as the contacts. I had assumed they were like back in the day with terminals! Anyway, sent it back to SJS no quibble and promptly refunded. I regularly buy stuff from them and always a good service.

June 24, 2026
Rated 3 out of 5 stars

Items were dispatched very promptly and…

Items were dispatched very promptly and were well packed. However the prop stands were too long for a both a 700c and a 26 inch bike despite the product description. They were made to fit by sawing off part of the strut and then reattaching the foot.

June 24, 2026
SJSCycles logo

Reply from SJSCycles

Thank you for your feedback, Fiona. We're pleased to hear your order was dispatched promptly and arrived well packed. We're sorry the Hebie centre stand didn't work as expected on your bikes. As this is an unusual issue for this particular model, we'd have welcomed the opportunity to help before the stands were modified, as there may have been an installation or compatibility issue, or we may have been able to recommend a more suitable alternative. We appreciate you taking the time to share your experience and will review the product information to ensure it remains as clear as possible.

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