Skates.co.uk Reviews 

8,879
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing orders is completely straightforward and the delivery service is remarkably fast and reliable. Many people are also very pleased with the overall quality of the products, noting that items like scooters and skates are well-made and durable for everyday use. However, some reviewers were not happy with delivery problems, reporting that parcels occasionally arrived late, damaged, or smelling strongly of smoke. A few other people also felt that customer support was unhelpful when attempting to resolve missing orders or handle disputed return requests.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality, good prices, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Quality

People report positive experiences with quality, noting that the items are very well made, comfortable, and... See more

Order

Customers had positive experiences with order processes, frequently highlighting the smooth online... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very positive first experience buying from Skates, I was impressed with the quality of the scooter, which was also very well priced, all arrived well packaged and on time and my 8yr old son (... See more

Rated 5 out of 5 stars

I wanted a stunt scooter for my granddaughter but did'nt have a clue what to get. I phoned skates cothey were brilliant, I told them what I wanted, age of granddaughter etc and they were very helpful,... See more

Rated 5 out of 5 stars

Such an easy transaction, I ordered two for my twin grandson‘s birthdays. They originally told me they wanted blue so I ordered two blue ones then one of them wanted it in black. I emailed the company... See more

Rated 5 out of 5 stars

Excellent service, excellent products! Highly recommended. I can recommend SFR Vision II Quad Roller Skates for kids, my daughter is super happy with color scheme. They are comfortable and well mad... See more


Company details

  1. Skateboard Shop
  2. Bicycle Store
  3. Children's Clothing Store
  4. Winter sport Store

Written by the company

Established in 2004, Skates.co.uk has grown from the back of a bedroom to a big warehouse and staff team family run business, that focuses on supplying products at the best prices, with next day delivery and easy returns.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(8,879)

256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rio roller skates

Delivered on time. Grandaughters thrilled with them as her birthday gift. No problems with this product/company. Would use again.

August 18, 2026
Unprompted review
Rated 2 out of 5 stars

Deliver nightmare, dirty product

Delivery was a nightmare. Fortunately I was home all week so that the FOUR times that I didn't recieve the code needed BEFORE they tried to deliver, I could send the driver away and on the fifth day, the code arrived on time.

The box was in a terrible state - like it had been screwed up, thrown away and then restored and returned to store. I wasn't even that bothered about that but the worst part is that the box and scooter absolutely wreaked of cigarette smoke. Clearly this scooter had been returned and no thought given to it's state before reselling

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

My son is very happy with his Pogo ,it’s really good quality. I’m also very happy with the shop. Very fast shipping and excellent communication. I needed it to arrive quickly, and when I sent a message, I received a reply straight away. Highly recommended!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Great, fast service. Really good quality board and reasonable price. Good, straight forward seller.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, excellent products! Highly recommended.
I can recommend SFR Vision II Quad Roller Skates for kids, my daughter is super happy with color scheme.
They are comfortable and well made. True to size.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fast,

Fast,, accurate transaction, good communication and fast delivery. Sons birthday present. Quality seems to be great but time will tell after riding. But perfect dealer

August 25, 2026
Unprompted review

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