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Skates.co.uk Reviews 

8,878
•
TrustScore 4.5 out of 5

4.5

Skateboard Shop
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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing orders is completely straightforward and the delivery service is remarkably fast and reliable. Many people are also very pleased with the overall quality of the products, noting that items like scooters and skates are well-made and durable for everyday use. However, some reviewers were not happy with delivery problems, reporting that parcels occasionally arrived late, damaged, or smelling strongly of smoke. A few other people also felt that customer support was unhelpful when attempting to resolve missing orders or handle disputed return requests.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality, good prices, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Quality

People report positive experiences with quality, noting that the items are very well made, comfortable, and... See more

Order

Customers had positive experiences with order processes, frequently highlighting the smooth online... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very positive first experience buying from Skates, I was impressed with the quality of the scooter, which was also very well priced, all arrived well packaged and on time and my 8yr old son (... See more

Rated 5 out of 5 stars

I wanted a stunt scooter for my granddaughter but did'nt have a clue what to get. I phoned skates cothey were brilliant, I told them what I wanted, age of granddaughter etc and they were very helpful,... See more

Rated 5 out of 5 stars

Such an easy transaction, I ordered two for my twin grandson‘s birthdays. They originally told me they wanted blue so I ordered two blue ones then one of them wanted it in black. I emailed the company... See more

Rated 5 out of 5 stars

Excellent service, excellent products! Highly recommended. I can recommend SFR Vision II Quad Roller Skates for kids, my daughter is super happy with color scheme. They are comfortable and well mad... See more

Company details

  1. Skateboard Shop
  2. Bicycle Store
  3. Children's Clothing Store
  4. Winter sport Store

Written by the company

Established in 2004, Skates.co.uk has grown from the back of a bedroom to a big warehouse and staff team family run business, that focuses on supplying products at the best prices, with next day delivery and easy returns.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(8,878)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great Service

Great Service, refunds given without quibble, quick responses regarding queries, quick delivery and good products

July 27, 2026
Unprompted review
Rated 4 out of 5 stars

It was great and the item was as show

It was great and the item was as show. Only downfall was for me that I did not get it till Tuesday after ordering it on Saturday and paying for next day delivery. It was intact next working day delivery and therefore they only counted Monday as the order day. I think if you are paying 7.00 next day delivery it should be next day

July 25, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking ! came with marks all over them and the insole is so thin i can feel the metal plate on the sole of my foot so uncomfortable £65 for nothing

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Would use again.

Communication was good, delivery was on time and an issue regarding the condition of the boxes on delivery was responded to quickly. I would confidently use this company again.

July 16, 2026
Unprompted review

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