Fast shipping times and amazing customer service made the whole purchasing experience seamless and stress free. I also loved trying the free samples that came with my order. Skin2seoul has so far been... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I am pleasantly surprised by the products I purchased from Skin2Seoul. The face cream from DR.ALTHEA is perfect for my skin type, it makes my skin velvety and bright after the first applications of th... See more
First time buying K beauty products online, and there are so many retailers! Skin2Seoul had my items in stock and offered fast shipping. I received my items exactly as expected. Plus some lovely freeb... See more
I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all! The delivery was super fast, the packagin... See more
Company details
Written by the company
Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.
Contact info
United Kingdom
- info@skin2seoul.co.uk
- www.skin2seoul.co.uk
4.6
Excellent
982 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 24 hours
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Amazing service and delivery
Amazing service and delivery. Packaging was great and the product was delivered safely intact. Product itself feels great on my skin and is starting to make a noticeable difference. Service was great from placing of the order to the delivery. Overall, exceptional experience and would order again.
May 26, 2025
Great service
Great service! Lots of options for Korean Skin Care, and the package came quickly and securely. Will definitely be buying from them again.
May 8, 2025
Beautiful cosmetics by Joseon
My product came in lovely packaging, I've been using it for a few days now and can already notice a difference especially as I have older skin.
Lovely would recommend.
May 23, 2025
I like the products ,,and packing also,,
May 22, 2025
My order has been stuck on London for…
My order has been stuck on London for over a week
May 21, 2025
Reply from Skin2Seoul
Hi Jawan,
Thank you for your feedback. We understand your frustration regarding the delay in your parcel's delivery and appreciate the opportunity to clarify the situation.
We dispatched your order on 22nd May, and our records indicate that it departed the UK promptly. Upon tracking the parcel, we can confirm that it is scheduled to leave the UK shortly. Delays of this nature can occasionally occur due to factors beyond our control, such as customs processing or high volumes at mail centres. We apologise for any inconvenience this has caused and assure you that we have fulfilled our commitment on our end.
If you have any further concerns or require assistance, please do not hesitate to contact us directly at Customersupport@skin2seoul.co.uk.
Kind Regards,
Skin2Seoul Customer Support Team.
5 star review
Along with an order so well packaged, it came with a lovely message with a 15% off discount for my next purchase and a free sample of a serum. I was really happy with my order from here at Skin2Seoul
May 12, 2025
Amazing customer service
My shipping address was incorrect, I emailed them and they fixed everything super quickly.
May 12, 2025
Check the expiry dates of the product
May 12, 2025
Reply from Skin2Seoul
Hi Soumya,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations.
We want to assure you that the products you purchased have an expiry date of December 2025, and we take great care to ensure all items shipped are within their shelf life. Regarding your return request, we promptly responded to your email, confirming that returns are accepted. However, we have not received the returned items as of now.
We value your feedback and are committed to improving our services.
Kind Regards,
Skin2Seoul Customer Support Team.
Quick delivery, excellent packaging.
Received the items surprisingly quick and I am enjoying testing out the products I ordered.
May 6, 2025
The product is amazing (I got the new…
The product is amazing (I got the new sunscreen 50spf aqua) , the ordering process was smooth, I had an issue with the delivery address but it was resolved quickly and efficiently! Will purchase again in the future!
May 13, 2025
Happy customer
I really like the products I purchased.
Delivery was fast. It has been my third time I placed an order with Skin2Seoul.
May 12, 2025
10/10 - My go to for Korean skin care
My go to for Korean skin care! From the ordering, to delivery, to the unboxing experience - this is by far my favourite brand. They have the most competitive prices, hard to find products, and are definitely a trustworthy company. Would recommend to all my skincare girlies!!!
May 16, 2025
Unprompted review
It came faster than I expected
It came faster than I expected. The packaging was beautiful. I definitely will be buying from them again
January 17, 2025
Dr Althea’s 345 cream.
I brought Dr Althea’s 345 cream.
The order came promptly was very pleased with that and as for the product I cannot say as I only started using it.
May 9, 2025
Great product selection, Great communication and delivery
Delivery was on time and packaged well. Communication was strong throughout the process.
May 1, 2025
BUY RIGHT NOW IT WILL CHANGE YOU
THANK YOU SO MUCH.as a girl with acne the 345 cream really worked and i love this company and i will be buying again and they always give everyone samples.PLEASE BUY THIS IF YOU HAVE MILD-MODERATE VULGARIS ACNE WITH ACNECIDE
May 7, 2025
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