Fast shipping times and amazing customer service made the whole purchasing experience seamless and stress free. I also loved trying the free samples that came with my order. Skin2seoul has so far been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleasantly surprised by the products I purchased from Skin2Seoul. The face cream from DR.ALTHEA is perfect for my skin type, it makes my skin velvety and bright after the first applications of th... See more
First time buying K beauty products online, and there are so many retailers! Skin2Seoul had my items in stock and offered fast shipping. I received my items exactly as expected. Plus some lovely freeb... See more
I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all! The delivery was super fast, the packagin... See more
Company details
Written by the company
Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.
Contact info
United Kingdom
- info@skin2seoul.co.uk
- www.skin2seoul.co.uk
4.6
Excellent
982 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I loved the packaging and lil gifts…
I loved the packaging and lil gifts they gave me with my first purchase. It wasn’t only cute and fun but also affordable. Thank you sm for such good service :)
July 7, 2025
Unprompted review
It was shipped as soon as the order was…
It was shipped as soon as the order was placed
June 24, 2025
Brilliant business
Great products at great prices. Delivery was straightforward, no issues whatsoever!!!
June 24, 2025
This cream has an easy-to-apply texture…
This cream has an easy-to-apply texture and is not sticky or greasy, and best of all, it has no added perfumes, which for me makes it perfect.
June 23, 2025
Products are authentic and delivery and…
Products are authentic and delivery and packaging is superb.
June 23, 2025
Very good product ❤️❤️
June 16, 2025
I love the boxing and the message
I love the boxing and the message. The parcel came quite quickly as well. Thank you all :)
June 6, 2025
Amazing products and super fast…
Amazing products and super fast delivery. Usually with Kbeauty products they take ages to come and the postage is generally super expensive but not with skin2seoul. 10/10 would recommend.
June 11, 2025
Great products
Great products, shipped quickly and nicely packaged. Will buy from again!
June 2, 2025
Reply from Skin2Seoul
Hi Saba,
We're truly sorry to hear that you did not have a positive experience with us.
We understand your concern regarding the condition of the product you received. After your initial email, we promptly reviewed the delivery evidence, which showed the parcel was delivered intact with no visible damage. We also carefully checked the images you provided but unfortunately, they were unclear and did not allow us to fully assess the issue.
In an effort to resolve this for you as quickly as possible, we kindly asked if you could send us a short video of the damage so we could better understand the situation and find an appropriate solution. We were still awaiting your response when we noticed your review.
We always strive to provide the best service possible and are here to help. If you are still open to resolving the matter, please feel free to send us the requested video or get back in touch, we're happy to assist further.
Kind Regards,
Skin2Seoul Customer Support Team.
Product I wanted at a reduced price.
Product I wanted at a reduced price.
Very swift delivery
Excellent service
June 3, 2025
My package arrived on time and it was…
My package arrived on time and it was delivered to my doorstep. I can’t wait to start using the products.
May 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.