Skipton Building Society Reviews 

Adam on live chat saved my day! Thank you so much, I really appreciate your help 🙏🏻

Very straightforward and easy to use. Great rate of interest. So many ways of saving options.

I had a minor issue and it was resolved in 10 minutes. No fuss, no drama, just sorted it.

I would like to express my sincere gratitude to Akib Ramzan from the Credit Management Team at Skipton Building Society. During a very difficult and unexpected period in my life, Akib provided outstanding support and guidance that helped me get back on track with both my mortgage and finances.
Throughout the process, he was incredibly patient, understanding, and genuinely caring. He took the time to listen, explain my options clearly, and offered encouragement when I needed it most. His professionalism, compassion, and commitment to helping customers are truly exceptional. Thanks to Akib's support, I felt reassured and confident that I could work through my financial difficulties and move forward positively.
I cannot thank him enough for the difference he has made, and I would highly recommend both Akib and Skipton Building Society to anyone needing support during challenging times.
Navid Halim

Great to be an investor in a building society who have excellent staff who treat you as a friend and do every thing they can to help and offer advice.
Keep up the good work and keep independent from the “big boys”

On the chat facility the member of staff helped me open a new account and explained how to do it and was very patient with me

Always helpful and friendly service. And they have always suggested better accounts as necessary.

Thought we had found a company that we could trust and be confident in, how wrong were we, wanted to open a Joint Account, had to wait 3 weeks for an appointment ( money review) which was too long, unfortunately had to rearrange, phoned Head Office to inform the Branch and the woman was incredibly unhelpful, travelled to the Branch the next day at our inconvenience, there was no appointment on their computer!! Even though we had the confirmation leaflet in our hands, then offered a video call appointment instead of face to face, no thanks, we’ll invest our money with a company that does a lot better initially and will value us as customers. Extremely disappointing Skipton Building Society Cleveleys

Vary clear chat with knowledgeable operative. Came to a suitable conclusion.Cannot fault the experience.

Execlent service in clear way, Megan answered my question, can recommend chat room

My interaction with Martin was excellent. He responded promptly and dealt with my query very efficiently. I have always found Skipton to be a very "decent" company to deal with.

Asked for advice on line and the lady soorted straight away.

Excellent service! Always available, reliable advise and even on the live it’s a human straight away not a Bot. Feels personal like your money is in good hands!

Contacted Skipton on Webchat about a transaction. Jasmine was really helpful and courteous.

I needed to access an account as a Power of Attorney. I was unable to get access but your staff member was very helpful.

Had a chat online with Annie at Skipton Building Society. It was easy, friendly and very helpful. Annie seemed knowledgeable and as I say friendly. Thank you Skipton and Annie.

Alice was super helpful with advising me next steps on how to close my LISA and withdraw funds for the purchase of my first home. I know sometimes talking to people online can be difficult and not as smooth as talking to someone on the phone but Alice was extremely helpful and quick to give me what I needed.

Perfect understanding of my question with accurate response