SK:N - Wolverhampton Reviews 84

TrustScore 4.5 out of 5

4.3

2 Compton Road, WV3 9PJ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

An honest consultation with options to consider. Excellent procedure handled by a professional surgeon. Cannot rate Dr Odeke highly enough. Thank you for your care and professionalism.

Rated 5 out of 5 stars

I just wanted to take a moment to share my appreciation for Chloe. She is truly amazing—so friendly and kind, and she always puts me at ease during my treatments. I really appreciate how she consi... See more

Company replied

Rated 5 out of 5 stars

The three members of staff I met were all very friendly and helpful. Dr Odeke who did my surgery to remove a cyst in my neck, worked hard to make me feel relaxed and reassured, covering all steps in t... See more

Company replied

Rated 5 out of 5 stars

SKN Wolverhampton, amazing staff Liz is absolutely brilliant! Every session, I was an amazing experience..Liz always ensured she was professional and nothing was too much trouble. “Compton is the pla... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Cosmetics Store
  3. Private Hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

  • 2 Compton Road, WV3 9PJ, Wolverhampton, United Kingdom

  • 0333 014 1666

4.3

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

An honest consultation with options to…

An honest consultation with options to consider. Excellent procedure handled by a professional surgeon. Cannot rate Dr Odeke highly enough. Thank you for your care and professionalism.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and care…

I received excellent treatment and care from Chloe. She was thoughtful in alleviating my discomfort while still offering a high level of service. Thank you.

April 30, 2025
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi,

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Your sk:n team

Rated 1 out of 5 stars

I got a treatment prescription from…

I got a treatment prescription from Wolverhampton Skins and subsequently purchased the prescribed products I was initially informed that usually arrives within a week
It’s more than a week now and no tracking information was attached to my Emaokef invoice to enable me check the progress of my prescription this is quite frustrating
Phones hardly get answered !

May 5, 2025
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi,

Thank you for your feedback, and we’re sorry to hear about your recent experience.

We understand how frustrating it can be when you’re waiting on a prescription delivery and haven’t received tracking details. While most of our orders are delivered within a week, occasional delays can occur. We're also sorry you've had trouble reaching us by phone — we know how important timely communication is.

Please contact our Customer Care team at clinicalservices@sknclinics.co.uk with your full name and order details, and we’ll be happy to look into this urgently and provide you with an update.

Kind regards,
sk:n Clinics

Rated 5 out of 5 stars

I had a facial treatment with Chloe…

I had a facial treatment with Chloe today and it was such a wonderful experience. She made me feel completely relaxed from the moment I walked in and was incredibly patient throughout the entire session. Chloe checked in with me during the treatment to make sure I was comfortable, which I really appreciated. She’s always so friendly, kind, and professional. I highly recommend Chloe—she’s not only warm and welcoming, but also very thorough and attentive. A truly great therapist!

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to take a moment to share…

I just wanted to take a moment to share my appreciation for Chloe. She is truly amazing—so friendly and kind, and she always puts me at ease during my treatments. I really appreciate how she consistently checks in to make sure I’m comfortable, asking if I’m okay to continue or if I need a break.

I would highly recommend Skin for all treatments. It’s the only place I trust for my treatments, and Chloe makes the experience even better.

Thank you for providing such excellent service!

March 8, 2025
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi Sab,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that Chloe has been able to provide such a positive and comfortable experience for you. It’s great to know that her kindness and attention to your needs have made your treatments even more enjoyable. We truly appreciate your recommendation, and we're so grateful that you trust us with your treatments. We’ll be sure to pass along your kind words to Chloe! Thank you again for choosing us, and we look forward to welcoming you back soon!

Your sk:n team

Rated 5 out of 5 stars

Chole was very professional and…

Chole was very professional and knowledgeable and very happy in her job

March 7, 2025
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi Manoj,

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Your sk:n team

Rated 5 out of 5 stars

Great service

Great service, very informative, friendly, and reassuring.

February 25, 2025
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi Dan,

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Your sk:n team

Rated 5 out of 5 stars

Very friendly and medically safe treatment

The three members of staff I met were all very friendly and helpful. Dr Odeke who did my surgery to remove a cyst in my neck, worked hard to make me feel relaxed and reassured, covering all steps in the process. I had the surgery 2 weeks ago and the stitches came out today. The scar is looking very neat and minimal and I’m sure it will fade with time.

January 31, 2025
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi Sandra,

Thank you so much for your kind 5-star review! We're so pleased to hear that your experience at our Wolverhampton clinic was a positive one. It’s wonderful to know that Dr. Odeke and the team made you feel relaxed and reassured throughout the process. We’re glad the surgery went smoothly, and it’s great to hear that the scar is healing well.

We’ll be sure to pass along your thanks to Dr. Odeke and the rest of the team for their care and professionalism. We’re confident that your scar will continue to heal beautifully with time.

Thank you again for sharing your experience, and we wish you all the best in your recovery!

Your sk:n team

Rated 1 out of 5 stars

Went for mole removal had a…

Went for mole removal had a consultation to be told he cant do it by looking at it and charged me £150 to be told no🤦🏽‍♀️

October 2, 2024
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear Nisha,

We are sorry that you felt that you must leave this review. It appears that the event that you have referenced above took place almost three (3) years ago. It is regrettable that you were advised that you were unsuitable for treatment; however, we are sure this feedback was provided to you to you by your clinician, with your best clinical interests in mind.

In the years since your experience, following the liquidation of the Sk:n Group, trading as sk:n clinics, in July 2024, Lorena Cosmetics Holdings SPV Limited purchased the business assets only from the Sk:n Group.

Since then, we have worked hard to recruit as many of the previous companies’ employees as we recognise that they are best placed to serve the existing clients. Along with our expertise in delivering a high level of patient care and satisfaction, we are committed to improving on the service level that clients were provided.

Our amazing teams are available to see clients in your area, and we hope that you will elect to choose sk:n clinics and our fantastic patient focused employees for any future treatments that you wish to undertake.

If you would like to schedule an appointment, please call on 0333 014 1666.

Your sk:n team


Rated 5 out of 5 stars

I was made to feel very relaxed

I was made to feel very relaxed. Both practitioners & staff were very knowledgeable and friendly. The treatment itself was very comfortable and I felt at ease. The practitioners also provided after care advice to follow to maximise results of the treatment

October 15, 2024
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Hi Ashleigh, Thank you for taking the time to leave such a positive review of your experience at our Wolverhampton clinic. We have passed your feedback to the team, and they look forward to supporting you with your future treatment needs.

Your sk:n team

Rated 1 out of 5 stars

Do not trust this company.

Do not trust this company.

Paid for 3 treatments then went in to liquidation.

April 21, 2024
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Thank you for taking the time to leave a review.

We acknowledge the situation that you find yourself in and the disappointment that you will be feeling regarding the sudden closure of the sk:n clinics on 17th July 2024 when the Sk:n Group went into liquidation.

I wish to clarify that Lorena Cosmetics Holdings SPV Limited purchased the business assets only from the Sk:n Group. For the avoidance of doubt, Lorena Cosmetics Holdings SPV Limited were not the recipient of the fee paid by you for services rendered previously by the Sk:n Group. We therefore must advise you that we are unable to provide you with a refund or to honour your treatment previously purchased from Sk:n Group.

For treatment purchased with a credit or debit card, there may be potential option to recover your money through your banking provider and we recommend contacting them directly at the earliest opportunity. Let us know if you require any support in your interactions with your finance provider.

Alternatively, further information for creditors can be found on the Gov.UK website (https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors). You will be required to register as a creditor and complete a Proof of Debt form which should then be emailed to skn-hmg@insolvency.gov.uk. I can confirm that the court have appointed Official Receiver, Joseph Sullivan, as liquidator of the Sk:n Group.

We have worked hard to recruit as many of the previous companies’ employees as we recognise that they are best placed to serve the existing clients. Along with our expertise in delivering a high level of patient care and satisfaction, we are committed to improving on the service level that clients were provided. We actively encourage you to support the staff we have offered employment to through entrusting them with your healthcare needs.

We sincerely hope that you can successfully reclaim any funds which you are due regarding procedures not performed. We also hope that you will elect to choose sk:n clinics and our fantastic patient focused employees for any future treatments that you wish to undertake.

If you would like to schedule an appointment, please call on 0333 014 1666.

Your sk:n team

Rated 5 out of 5 stars

Professional and pleasant clinic

Professional and pleasant clinic. Mary-Jane provides excellent service and always makes you feel comfortable during your visit.

May 12, 2024
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear Manj,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Donna

Rated 5 out of 5 stars
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear DKaur,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Amanda

Rated 5 out of 5 stars

I was kept informed of what was…

I was kept informed of what was happening throughout the procedure which was surprisingly painless. Everything appears to be healing well.

May 25, 2024
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear Paul,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Donna

Rated 5 out of 5 stars

SKN Wolverhampton

SKN Wolverhampton, amazing staff Liz is absolutely brilliant! Every session, I was an amazing experience..Liz always ensured she was professional and nothing was too much trouble. “Compton is the place to go”. staff have a real passion for the job they do…thank you all for welcoming me always ❤️❤️❤️

May 29, 2024
Unprompted review
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear Pinny,

We are so pleased to hear you had a good experience and results at our Wolverhampton Clinic and that the team are doing such a good job.

We do hope you continue to enjoy your skin journey.

Kind Regards,
sk:n team Donna

Rated 5 out of 5 stars

Great product and Staff

Mary Jane is great. Friendly and professional. Reception staff great too. Laser works

May 19, 2024
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear Maxine,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Donna

Rated 5 out of 5 stars

Excellent Service by Elizabeth Hill

Excellent Service by Elizabeth Hill, listen to the patient, regular checks treatment is going. Excellent Professional Service.

May 19, 2024
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear KB,

We are so pleased to hear you had a good experience and results at our Wolverhampton Clinic and that the team are doing such a good job.

We do hope you continue to enjoy your skin journey.

Kind Regards,
sk:n team Donna

Rated 5 out of 5 stars

I have been going to these guys for a…

I have been going to these guys for a while now .. My treatment is done by Kalsea who is fantastic.. She talks and makes you feel comfortable.. The session goes so quick and you don't even realise you are under laser treatment, which makes it less painful... Highly recommend these guys..

Thank you..

May 17, 2024
SK:N - Wolverhampton logo

Reply from SK:N - Wolverhampton

Dear Wasaddique,

We’re thrilled to hear about your wonderful experience in our Wolverhampton clinic.

Thank you for sharing your feedback.

Kindest regards,
sk:n team Amanda

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