Skoup Reviews 

1,362
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, often highlighting the efficiency and ease of the waste disposal process. Many people appreciate the competitive and fair pricing, finding it much cheaper than alternatives. The staff are frequently described as friendly, polite, and efficient, often going the extra mile. However, some people mentioned issues with the booking process and collection reliability. Customers reported collections being rescheduled or cancelled without notice, drivers not turning up, or failing to collect all items. There were also instances of poor communication, with drivers not knocking or staff providing incorrect information.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the politeness, friendliness, and... See more

Staff

People report positive experiences with staff, highlighting their friendliness, politeness, and efficiency.... See more

Price

Clients share positive opinions on price, frequently describing them as affordable, cheap, and unbeatable.... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding it simple, quick,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing efficient and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ever using these guys - you know what they are the greatest. Told them 5 bags, £13, general rubbish, came quick and easy, no hassle. Absolutely outstanding prices - this company understan... See more

Rated 5 out of 5 stars

Great customer service after I'd filled in my order wrong. On correction the window of anytime between 7am to 7pm collection was narrowed to 12-7pm by customer service...but they came at 8 20am! Th... See more

Rated 5 out of 5 stars

After a major clear out, I had a quantity of rubbish bags to dispose of. I booked the service online which was straightforward and hassle-free. The driver was pleasant and polite. He called to let me... See more

Rated 5 out of 5 stars

Used man with a van for rubbish removing. Brilliant service from Mark and Paul (West Midlands) texted to confirm time for collection, turned up on time and took everything away and cleaned up my drive... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service
  3. Waste Management Service

Information provided by various external sources

With Skoup you have three options: skip hire, man and van waste removal service or bagged waste collection. Whatever works for you - works for us. Simply enter your postcode at Skoup.co.uk and effortlessly book online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,362)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I would be careful with this Service

I would be careful with this Service. Started off okay but then it started to get a bit sloppy drivers would not knock the door and ask where the rubbish was. In fact I had one driver collect somebody else’s rubbish last time never got my money back for that.
This time around again they didn’t lock the door assumed where the rubbish was and didn’t collect the other half of it where if they knocked the door they would’ve known where it was just be careful with this Service that’s all

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

This should be the Next great company in the UK

First time ever using these guys - you know what they are the greatest. Told them 5 bags, £13, general rubbish, came quick and easy, no hassle. Absolutely outstanding prices - this company understands the public’s needs and I actually hope!!! They become ever so successful. Thank you so much Skoup.

Just to let people know this is genuine. Use them they are outstanding.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The two people who came out were extremely friendly and helpful. I have been given back 70% of my garage. Would definitely use this van collection again

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Used skoup twice now

Used skoup twice now, and have to say me and my wife are really impressed. The prices are great and it's easy to use, thank you Ian for making it easy and smooth as possible. Ian had a hard time getting here but he made sure to call and stay on the phone until he saw me, thank you again Ian!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Second time same high standard

Second time same high standard

Luke and Paul did a standard excellent job again, and even kindly got part of my fee refunded as I had overestimated the size of the collection. This was my second time using Skoup in 3 months and at short notice. Both really pleasant and really quick to load up my rubbish in Solihull.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service after I'd filled in my order wrong. On correction the window of anytime between 7am to 7pm collection was narrowed to 12-7pm by customer service...but they came at 8 20am!
They returned at 1pm and were incredibly fast collecting the 20 (recycling) bags on my stairs. A day after my booking! Using them again for some more waste. Greatest thing...no jargon when booking, all very clear.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Easy Rubbish Removal

After a major clear out, I had a quantity of rubbish bags to dispose of. I booked the service online which was straightforward and hassle-free. The driver was pleasant and polite. He called to let me know he was on his way, and collected all the bags. The whole process was smooth and efficient from start to finish. I would definitely use Skoup again for a simple and speedy waste disposal service.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service, easy to book and the men who cleared the waste were very polite and did an excellent job. They refunded the difference as the waste wasn’t as much as I thought it would be. Am a happy customer!

October 28, 2025
Unprompted review

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