Skoup Reviews 

It was easy to book online, with clear information, I found the price to be very reasonable, and there was plenty of emails confirming the booking and reminding me of the day they were coming.

Excellent experience. Easy booking process, good prices for service, and professional staff

Booked for a home collection on Saturday morning, received multiple confirmations/ notifications. At 11am, they sent a notification saying "we have rescheduled your collection to Monday". At least they came on Monday.

Twice now left rubbish bags outside they came took them thank you (most affordable company I've seen👌

Easy to book. Great value. Speedy and friendly service. Will definitely use again.

Easy to book, turned up when they said they would, got on with the job quickly and cleanly. Couldn’t ask for more.

Prompt. In my experience, Skoup have always provided a simple, quality service from start to finish.

I paid for a full truck collection and removal of a fridge freezer. I had expected 2 people to assist with the rubbish removal but only 1 person turned up. He took all the easy to remove items and left the large items such as rubble bags, carpets, radiators, toilet, sink, oven, washing machine and fridge freezer. I was not on site but any rubbish that he had removed would have filled about half a load if that. Very disappointed and will now have to find someone else to do a proper job. I would not recommend.

Quick, efficient and polite pickup, pleased I used then

Never again!!
Awful customer service. When I called for collection, they said it was being done right away. My skip was still on my drive days later so I called to chase them and it turns out they never booked the collection!
Now they want £160 + vat for prohibited items. It’s the first time I’ve ever ordered a skip and didn’t realise that clothes wouldn’t be allowed.
What an extortionate amount to charge especially for a company that doesn’t offer decent customer service or communication.
I got hung up on when I tried to call as well.
Highly unprofessional and I will absolutely categorically never use them again and will put a post out to all my socials to warm others. 0 stars!!!!
Order 0033251 in case you’re reading this Skoup!

Really impressed with the quick and easy service. Will use again!

Pleasant young man just removed 10 bags of rubbish that really been getting me down. Good competitive price no hassle of finding a skip or finding someone to take me to the tip.

Really bad and rude customer service. It also doesn’t help that they refuse to give a time slot. Meaning you have to block out the whole day for a 10min collection. Super inconvenient and rude service over the phone. Would not recommend. Driver was very nice though.

No problem with waste collection, simple and clear website. I had no problems finding the information I needed and was interested in. After putting out the bags of waste, I didn't notice when they disappeared. wonderful. Ideal option when you have extra things to throw away. thank you

Amazing service and friendly service highly recommend these to anyone

Ordered skip weeks in advance, didn't arrive on the Friday, the following Monday on calling was advised would be a week late arriving. After bring quite pushy eventually was delivered that day. Arranged a collection and a new skip, new skip arrived but collection was moved. None of the changes did anyone call, anything but hassle free skips as per their tagline

2nd time used Skoup and they are fabulous, polite and efficient. Will definitely be using them again. Thank you very much

What a great service! We have used Skoup twice now for excess bin bags and it's such a great price and always on time too. We discovered them when moving house and we had so many bags of packaging. Much cheaper option than anything else we could find. Highly recommend.

Had a full van load booked for removal of my old furniture. Really helpful customer service helped me organise a collection that I didn't need to attend, everything was left in front of the flat and when I came back in the evening all was gone. Great service that suited my needs as I wasn't able to be in for collection.

Lesson learnt - If you book these, follow this process:

1 - On arrival, inspect the space on the van to make sure that there is a clear 1/4, 1/2 or full load available as they do multiple collections & 2 - Watch when load the van efficiently and logically to get as much on as possible as from what I saw, they do not pack efficiently, they just chuck it on, as is, which wastes lots of space.

I paid £180 for a half van... For what was measured as a half van load after already removing a full van load.

2 guys turned up hours late as other collections had been passed to them. I stupidly, didn't look to see what space was left on the van as this was my first experience of Skoup, so I didn't know any better. I left them to it and they loaded up some of the rubbish.

He then called me a few minutes later and told me that they could only take what they had and left the smallest pile you could imagine. I objected to this, so he opened the back doors of the van and showed me a load of boxes, piled just over half height high, that were almost to the back doors. That was a very pointless demonstration as there was already other peoples waste on there, plus, what was left, would have sat on top of how they had loaded. I immediately know, that I should have had a look at the load space and monitored them loading.

They told me we'd have to book another 1/2 a van, and drove off with lots of space left in my half.

As I'm now still left with waste and £180 out of pocket, I will just order the smallest skip next time as I've done historically. This is the first time I've come across Skoup so I thought it was worth a go as it seemed quick and easy, although on the pricey side. However, I will definitely not use this service again and I am contacting AMEX to arrange a chargeback.